Home An analysis of consumer behavior regarding green product purchases in Semarang, Indonesia: The use of SEM-PLS and the AIDA model
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An analysis of consumer behavior regarding green product purchases in Semarang, Indonesia: The use of SEM-PLS and the AIDA model

  • Nobel K. T. Tampubolon EMAIL logo , Wiludjeng Roessali and Siswanto I. Santoso
Published/Copyright: January 7, 2025

Abstract

Background

Semarang, the capital of Central Java, is one of Indonesia’s top trash producers and requires more sustainable and effective waste management. Even though environmentally friendly items have been introduced, plastic use in the city remains high, making it vital to examine human behavior in the AIDA (Attention, Interest, Desire, Action) process to identify what influences the purchase of environmentally friendly products.

Aims

This study uses the AIDA approach customized with SEM-PLS to investigate consumer behavior toward environmentally friendly items in Semarang and identify purchasing decision determinants.

Research method

A purposive sample of 168 respondents from five Semarang sub-districts was interviewed online and offline for this structural equation model investigation. This quantitative and qualitative technique analyzes, interprets, and reports data using PLS 4 SEM.

Results and conclusion

Advertising, the AIDA Model, and environmental awareness affect buying. Consumer innovation boosts advertising and purchase but needs to be more awareness. Plastic waste in Semarang City is being reduced, but consumer innovation is needed to preserve the relationship between environmental awareness and purchase.

Contribution

In Semarang, plastic waste reduction has improved, but consumer innovation can lessen the relationship between awareness and green product purchases. These findings highlight the complicated relationship between consumer behavior and innovation, helping policymakers and industry actors design better green product procurement strategies to reduce waste.

1 Introduction

Semarang City was the cleanest city in Southeast Asia in the ASEAN Tourism Forum 2020 in the environmental category, while Universitas Diponegoro Campus became a green campus in 2022 among 88 Indonesian universities to assist in trash reduction. As trash increases, governments, producers, and communities contemplate using eco-friendly and recyclable items. One example is utilizing government-endorsed biodegradable plastic bags and not using plastic bags when shopping. This is in Salatiga and Semarang. However, Semarang City, representing Central Java, is Indonesia’s most prominent city and cannot guarantee a reduction in trash.

The environment and human health in developed countries are significantly influenced by plastic waste [1,2]. In wealthy nations, plastic trash harms the environment and health. Central Java contributes 5515267.63 tons of trash to Indonesia’s 2022 national waste management plan, while Semarang City contributes 431085.22 tons. Even though Semarang has been named a “green city” and “green campus,” plastic waste management remains a big issue. To fill this void, it is necessary to perform research that can determine the aspects that impact an individual’s interest and purchasing choices when it comes to environmentally friendly items. According to Polonsky [3], the metaphor that can be felt when seeing and thinking about environmental problems is consumer behavior in markets, companies within countries, or even countries within regions because, in each case, the broader ecosystem is used by all but controlled by anyone. One approach to address this issue is to exert influence on consumer behavior towards more environmentally sustainable choices [4]. Awareness is the gateway to the purchase of eco-friendly products [5]. Increased awareness and interest in purchasing green products are expected to influence consumer purchasing decisions [6,7]. The government, society, and industry began to realize the need to implement environmentally conscious development. Corboș et al. [8] study how attitudes toward green goods and green communication mediate. Functional and emotional considerably impact buying behavior directly and somewhat, but social and conditional do not. This shows how customer attitudes and communication affect eco-friendly purchases, helping marketers encourage sustainable consumption.

Strategies have been pursued in the form of production and marketing with the aim of fulfilling wishes and long-term investments in customers [3,911]. Agencies are certainly responsible for the promotion of environmentally friendly products that have competitive advantages [12]. Helping companies and economies move towards a good environment requires the development of successful green products [13]. The production of green-friendly products is a process that refers to recycling [14,15]. This recycling production process has been implemented in developed countries [9,16,17]. Also, effective marketing evaluations can be monitored with each flow by visiting psychological changes starting at a personal level and tracking the actions taken by participants [18,19]. The utility of consumer perception analysis has been demonstrated in numerous industries; therefore, the author recommends its implementation to gain a more comprehensive understanding of the factors that influence product purchases [20].

Companies must contribute to environmentally friendly product creation after realizing that knowledge is the first step to progressive change. The author also feels that the AIDA (attraction, interest, desire, and action) model should be explored to assess if the flow is commercial and may be purchased as needed. Academics and scholars have noticed [6,21]. The tool for measuring and describing the process of consumer buying behavior is the AIDA model [2224]. This model is sustainably always used in advertising [25]. The demand for eco-friendly products will increase due to green advertising [26,27]. Green innovations are also being added to address environmental issues such as technologies and processes [2831]. Many companies often use innovative solutions to recycle or make new environmentally friendly products [32,33]. Including concepts in the current economic cycle, innovation relationships are needed [33,34].

After the AIDA model verifies the market as acceptable for consumers, it’s important to examine sales or advertising operations and whether a firm or agency is giving customers the right advertising. Advertising is crucial in competitive marketing. Businesses must innovate and enhance operations to compete in the global economy [35]. The right way to detect gaps in Semarang City is below. The ultimate objective is to encourage environmentally conscious customer behavior by boosting green product purchases, as noted by [36]. According to the study by Gomes et al. [37], You must thoroughly connect with customers to understand their product and service consumption habits and behaviors to produce successful location-based marketing. Their emotions strongly influence publicity-related acts like consumer support.

Effective advertising and customer involvement are crucial, especially given how innovation affects consumer behavior. Innovation is crucial to customer preferences for new services. Innovation greatly affects customer advertising attitudes, including advantages, ease, and usefulness [38]. From [38] research, The combination of consumer innovation and personality factors improves perceived risk, consumer innovation, and purchasing behavior. Consumer innovation has intrinsic, domain-specific, and inventive behavior characteristics. Because innovative consumers follow innovations more, adopt them more quickly, and tend to introduce them to people around them, they are precious to marketers [39].

Semarang City was named Southeast Asia’s cleanest city at the 2020 ASEAN Tourism Forum and Diponegoro University, a green campus in 2022, although plastic pollution reduction efforts have failed. Central Java, which contains Semarang, generates the highest trash in Indonesia, according to 285 districts/cities. Despite efforts to use biodegradable plastic bags, plastic waste remains high. To tackle this problem, we must understand what drives interest in and purchases of eco-friendly items. Consumer awareness and innovation drive green product purchases. AIDA (attraction, interest, desire, action) may measure customer buying behavior and encourage eco-friendly products. To encourage green product purchases and environmentally conscious customer behavior, companies must use creative marketing methods. Given the information provided, the problem may be stated as follows:

  • What is the impact of green awareness, the AIDA model, and green advertising on the intention to purchase and actual purchase decisions of environmentally friendly items in Semarang City?

  • What is the influence of the moderating variable of consumer innovativeness on the relationship between green awareness and purchase decision, as well as the relationship between green advertising and purchase decision for environmentally friendly products in Semarang City?

2 Literature review

The study presents a hypothesis divided into five unique categories and nine elements. These aspects revolve around green awareness, the AIDA Model, green advertising, purchase intention, and their impact on purchase decisions, particularly among consumers with moderate innovativeness.

2.1 Green awareness

The findings of Bamberg and Möser [40] indicate a substantial correlation between psychological characteristics and pro-environmental behavior. Environmental stewardship is crucial in assessing an individual’s degree of environmental awareness. Pro-environmental activity necessitates moral and social direction and comprehension of origins and process characteristics. Likewise, Zsóka et al. [41] discovered that enhancing awareness via education results in markedly elevated environmental knowledge and behavior levels. The development of awareness immediately affects consumers’ inclination to buy environmentally friendly items, as evidenced by a study conducted [42], which emphasizes that both knowledge and awareness propel green purchasing behavior.

Notwithstanding numerous eco-innovation initiatives, like eco-print and eco-enzymes, Semarang continues to encounter significant obstacles in efficiently minimizing trash. This indicates that merely possessing sustainable alternatives is inadequate. A profound comprehension and consciousness among customers are crucial elements for facilitating significant behavioral transformation. Valenti et al. [43] assert that awareness constitutes the preliminary phase in decision-making processes, consistent with the AIDA model. Dlamini and Mahowa (2024) identified that perceived price and attitude strongly affect consumers’ intentions to purchase green cosmetic items, highlighting the complexity of green behavior.

In the realm of eco-friendly product marketing, cultivating consumer response is essential. The awareness stage is essential since it establishes the groundwork for further engagement, encompassing desire and action. This sequence reflects the stages of the AIDA paradigm, wherein enhanced awareness cultivates desire and culminates in action. Nevertheless, despite an improved understanding of environmental concerns, other studies, like those [4447] demonstrate that enhanced knowledge does not consistently result in sustainable purchasing behavior. This gap underscores the necessity of synchronizing consumer awareness with implementable measures to attain significant environmental effects.

Hence, the concluded hypothesis that:

H1: Green Awareness expresses a positive influence on Purchase Intention

H2: Green Awareness expresses a positive influence on Purchase Decision

2.2 AIDA model

The government should conduct a more thorough analysis of sales of environmentally friendly items using the AIDA Model. This theory may be used for micro, small, and medium enterprises (MSMEs) since [48] suggests that this model offers advantages in terms of profitability when marketing products and services. The difference between consumer needs will lower AIDA’s conversion rate, making companies consider the AIDA model as a marketing process [49]. In the buying process, the trust of potential customers is used with the AIDA Model as a strategy. Understanding of communication is possessed by the AIDA Model, which has 4 processes such as awareness, interest, desire, and action [19,50].

It was first researched by E. St. Elmo Lewis in 1989 in the same sense [51]. Industry to reduce waste is inseparable from intellectual in terms of marketing, promotion and sales, and advertising. Studies of one of the variables of the AIDA model explain that the level of consumer purchase awareness can be explained by the four 4 s in the AIDA model. Products are made conscious; products are made to attract attention, including the facilities and benefits they get, offers, and profits generated in buying products, until finally, they buy products. This means that intellectual property was obtained in this AIDA Model test [52]. The findings in the AIDA Model by Li and Yu, 2013 are very efficient from the perspective of marketing and advertising to help purchase decisions [53].

Hence, the concluded hypothesis that:

H3: The AIDA Model expresses a positive influence on the purchase Intention

H4: The AIDA Model expresses a positive influence on the purchase Decision

2.3 Green advertising

Advertising influences customer behavior by shaping perceptions, attitudes, and purchasing decisions [54]. As a viable strategy in competitive marketplaces, green marketing emphasizes packaging, processing, and a successful promotion that coincides with ecological ideals [3,55]. Contrary to popular belief, advertising functions not solely to produce profit but also to educate consumers about sustainable products [56]. Nonetheless, demographic variables and satisfaction do not substantially influence the effect of advertising on purchasing decisions. Environmental concerns foster green awareness, although they do not consistently translate into sustainable purchasing behavior, revealing a disparity between intention and action [45,57] Green advertising must cultivate cognitive and emotional engagement with customers [58] and highlight perceived value to bridge this gap and enhance purchase intent [59].

Consumer innovation further influences the impact of green advertising. Innovative consumers exhibit heightened responsiveness to advertisements that emphasize eco-friendly attributes; nevertheless, the efficacy of advertising diminishes when innovation is not prioritized. Valenti et al. [43] assert that mere awareness – aligned with the AIDA model – is inadequate without subsequent actionable measures. [60] emphasize that price and attitude influence green purchasing behavior, stressing the necessity for advertising to harmonize rational and emotional appeals. Ultimately, attaining significant environmental results necessitates synchronizing consumer awareness with new, implementable tactics. Mass media advertising generates awareness, shapes behavior, and promotes sustainable consumption via word-of-mouth endorsements [61].

Hence the concluded hypothesis that:

H5: Green Advertising expresses a positive influence on purchase Intention

H6: Green Advertising expresses a positive influence on purchase Decision

2.4 Purchase intention

Environmental degradation may be mitigated by acquiring environmentally friendly items (Chan, 2001). Purchase intention and behavior facilitate the acquisition of ecologically sustainable items [62]. Green product services are acquired based on the customer’s goal to make environmentally friendly purchases [63,64]. Awareness of environmental concerns is a crucial initial step in shaping attitudes, including purchasing decisions [65]. The AIDA model influences purchasing decisions by shaping the purpose behind them [66]. Customers exhibit a correlation between their decision-making process and loyalty when they desire to purchase based on perceived quality [67].

Consumer green purchasing behavior is influenced by the willingness of customers to buy green items, which is driven by motivating reasons [62,68]. An individual’s cognitive capacity will influence the point at which they cease searching for a product before purchasing without retaining any recollection of the search process [69]. Buy intention influences buy choice favorably, and organizations may enhance consumer purchase decisions by effectively managing factors such as benefit, trust, and brand [70]. Attitude significantly impacts purchase intentions, which in turn positively affect purchasing decisions [71]. Furthermore, Attitude towards behavior is a factor that strongly and directly affects the intention to buy sustainable, environmentally friendly products [4].

Hence, the concluded hypothesis that:

H7: Purchase Intention expresses a positive influence on purchase Decision

2.5 Consumer innovativeness

Consumer innovation refers to customers becoming the first to purchase and use new items, driven by their aims and priorities [72]. Consumer innovativeness is the inclination to acquire and utilize new items faster and more frequently than others, indicating significant personality characteristics [72]. Previous research has established a clear connection between consumer innovation and the desire to acquire new goods. Li et al., added, however, that there is limited understanding of the specific processes that drive this link, particularly in the context of sustainable products. Nevertheless, behavior mediates the connection between innovation and purchase intention.

Consumer innovativeness, driven by functional motives, positively affects behavioral intentions [73]. Moreover, the consumer’s orientation denotes their purchasing intention, which impacts the decision-making process [74]. Individuals’ attitudes towards green advertising impact their purchasing interest in eco-friendly items, which significantly mitigate environmental issues [75]. The impact of advertising on a city’s contribution may be observed through the behavior of its community. The findings of the study conducted by academics [76] indicate that when the market share of a particular sector grows, customers in other categories exhibit a reduced inclination toward adoption. Moreover, the findings [8] suggest that social influences can impact attitudes, but they may not always lead to tangible buying decisions within the circumstances.

Hence, the concluded hypothesis that:

H8: Consumer Innovativeness strengthens the influence between Green Awareness and Purchase Decision

H9: Consumer innovativeness strengthens the influence between Green Advertising and Purchase Decision

3 Methodology

SEM-PLS quantifies the impact of green awareness, the AIDA model, green advertising, purchase intention, purchase decision, and consumer innovativeness. Furthermore, this document also includes specific information on the samples. SEM is essential since it can, directly and indirectly, assess the intricate elements that impact buying interest and purchase decisions, considering the numerous components involved.

3.1 Total population in Semarang City

The research only covered people in Semarang, Central Java. To determine which sub-districts represented Semarang City, a multistage random sampling technique was used to meet criteria such as the largest population. As shown in Table 1, five sub-districts were selected based on their population size: Pedurungan, Tembalang, West Semarang, Banyumanik, and Ngaliyan.

Table 1

Total population in Semarang City in 2023

Subdistrict Total population by gender Total population
Male Female
Semarang Tengah 28.123 30.470 58.593
Semarang Barat 76.484 78.875 15.359
Semarang Utara 59.775 61.151 120.926
Semarang Timur 34.364 36.362 70.726
Gayamsari 35.986 36.700 72.686
Gajah Mungkur 28.842 29.738 58.580
Genuk 61.963 61.431 123.394
Pedurungan 97.569 99.181 196.750
Candisari 38.629 39.811 78.440
Banyumanik 70.661 72.372 143.033
Gunungpati 49.292 49.404 98.696
Tembalang 93.891 94.444 188.335
Tugu 17.198 17.028 34.226
Ngaliyan 70.705 71.354 142.059
Mijen 39.613 39.619 79.232
Semarang Selatan 32.754 34.344 67.098
Total 835.849 852.284 1.688.133

3.2 The rationale for selecting respondents’ profiles using stratified random sampling

The stages involved in implementing a stratified random sampling technique are as follows:

  • [77] recommend estimating structural equation models (SEM) with 100–300 samples. This sample selection is expected to provide representative and dependable outcomes, taking into account the intricacy of the utilized model. A total of one hundred and sixty-eight responses that fulfilled the specified criteria were included.

  • 835,849 people were male, and 852,284 were female. Systematic sampling identified Semarang City’s five main sub-districts. The research included people from the Pedurungan, Tembalang, West Semarang, Banyumanik, and Ngaliyan sub-districts. Since a stable population was anticipated, 168 samples were evenly distributed across 62 sub-districts. Two samples were randomly assigned to 56 sub-districts, and each of the six selected sub-districts received three samples.

  • Online methods offered faster accessibility, while offline surveys included those with limited internet access.

3.3 Method of sample determination

Data collection in this study is a survey method by filling out a questionnaire. The same criteria are used to purposefully sample the village with the largest population. Researchers will select limited responders:

  1. Are you familiar with or have you purchased eco-friendly products?

  2. Gaining broad knowledge about eco-friendly products. Age limits the validity of responses to 15 years.

Researchers used a Likert scale to quantify factors by giving numbers to responses. The Likert scale measures people’s opinions and impressions of social issues [78]. Quantitative analysis and 5-point scoring are used.

1 = Strongly disagree

2 = Disagree

3 = Ambivalent (uncertain)

4 = Agree

5 = Strongly agree

3.3.1 Validity and reliability indicators

(Table 2)

Table 2

Validity and reliability indicators

Goodness of fit Definition Good value Source
Convergent validity Evaluating the validity of an indicator in accurately assessing the intended concept Loading factor >0.70 [79]
Discriminant validity Quantifies the degree of distinctiveness of the construct in comparison to other constructs The absolute magnitude of the root mean square error (RMSE) is larger than the correlation coefficient between the constructs
Average Variance Extracted (AVE) This measures the extent to which the concept accounts for the variability in the indicator >0.50
Composite reliability (rho_c) Evaluating the internal consistency of indicators that assess certain constructs >0.70
Cronbach’s alpha Evaluating the dependability or coherence of the concept >0.70 Indicates fairness, >0.80 indicates goodness
  1. Informed consent: Each subject gave written informed consent before the study. They knew the study's goal, could withdraw at any time without penalty, and were assured the confidentiality of their data. There was no coercion in consent acquisition, ensuring their participation was voluntary.

3.4 Indicator each of the variables

The researchers initially examined the elements of the AIDA technique. Subsequently, they employed the structural equation modeling (SEM) approach to analyze the findings obtained from testing the AIDA method. The AIDA model was treated as the dependent variable in this analysis. All variables underwent testing to determine whether they had direct, indirect, or moderate relationships in the variable relationships. Each variable was observed using the following indicators: Table 3 outlines the indicators for green awareness, while Table 4 presents the indicators and relationships within the AIDA model. Table 5 details the indicators for green advertising, and Table 6 shows the indicators for purchase intention. The comprehensive results, including the variables’ relationships and effects on purchase decisions and consumer innovativeness, are summarized in Tables 7 and 8.

  • X1 = Green Awareness (exogen);

  • X2 = AIDA Model (exogen);

  • X3 = Green Advertising (exogen);

  • Y1 = Green Purchase Intention (endogen);

  • Y2 = Green Purchase Decision (endogen); and

  • M1 = Consumer Innovativeness (moderate).

Table 3

Indicators of green awareness

Variable Sources Indicator(s) Code
Green awareness [80] Environmental responsibility is a crucial component in achieving environmental sustainability X1
In order to safeguard the environment, I refrain from using detrimental things X2
I constantly prioritize eco-friendly items as a means to save the earth X3
[81] I prioritize environmental stewardship X4
Recognizing the significance of eco-friendly products in promoting environmental sustainability X5
Despite the high cost of eco-friendly items, I still prioritize the environment X6
The presence of a company that provides environmentally friendly items has heightened my awareness of the significance of safeguarding the environment X7
[82] Sustainability in packaging is a key factor I consider while making purchases X8
Regarding environmental sustainability, the chemicals used in production are a crucial factor I consider when purchasing items. X9
I am willing to purchase any products from the community that contribute to environmental conservation in any way X10
I am unwilling to assist if things are manufactured via animal experimentation X11
I am attracted to purchasing products that are labeled as environmentally safe X12
I am inclined to choose organic items due to their ability to minimize environmental harm X13
Table 4

Indicators of the AIDA model

Variables Sources Indicator(s) Code
AIDA model (Attention) [83] I am an individual who holds a favorable outlook toward environmentally sustainable packaging and products X14
I am an individual who is in the early stages of comprehending the rationale behind ecologically conscious product packaging X15
I comprehend the details of environmentally friendly product packaging X16
I know the hazards posed by plastic bags and styrofoam to human health and the environment X17
AIDA model (Interest) I developed a preference for environmentally friendly packaging and items for everyday use X18
I am prepared to utilize eco-friendly items X19
AIDA model (Desire) I have experimented with the utilization and ingestion of ecologically sustainable items X20
The adoption of eco-friendly items has already started X21
It is my duty, as well as the duty of others, to seek out information on environmentally friendly products and packaging X22
AIDA model (Action) The utilization of plastic and Styrofoam is crucial for me to achieve efficiency X23
I will ensure the responsible and prudent disposal of plastic to mitigate potential environmental harm X24
I was advocating for eco-friendly products. I previously purchased it X25
I suggest using them with other similar items when advocating for environmentally sustainable things X26
I am ready to pay a premium for ecologically friendly items compared to their environmentally harmful counterparts X27
Table 5

Indicators of green advertising

Variable Sources Indicator(s) Code
Green advertising [81] Compelling advertisements for environmentally friendly products pique my curiosity and motivate me to purchase X28
The compelling advertising message promoting environmental preservation piques my interest in making a purchase X29
In my perspective, advertising eco-friendly products is a reliable form of advertisement X30
I will purchase environmentally sustainable items that offer financial benefits to me X31
One effective kind of advertising is promoting and selling ecologically friendly items X32
[84] An effective kind of advertising is the promotion and selling of eco-friendly items X33
Enhancing the environment may be achieved by including aesthetically pleasing eco-friendly items X34
Knowledgeable information on environmentally friendly items is consistently relevant to daily existence X35
I am committed to safeguarding the environment by actively supporting the acquisition of eco-friendly items X36
[85] I get information about environmental protection through advertising, encouraging me to adopt eco-friendly items X37
I derive satisfaction from advertisements that incorporate features of environmentally friendly items X38
One aspect that influences purchasing decisions is the provision of information that guides consumers toward adopting ecologically sustainable items X39
Table 6

Indicators of purchase intention

Variable Sources Indicator(s) Code
Purchase intention [86] One of the reasons I am interested in purchasing environmentally friendly items is due to the significance of environmental preservation Y1
I decided to search for businesses that provide eco-friendly product information because I am strongly motivated to be environmentally conscious Y2
One way to ensure the future sustainability of the ecosystem is by utilizing environmentally-friendly items Y3
One of the factors that motivates my interest in purchasing environmentally friendly items is the availability of energy-efficient options Y4
[80] Environmental conservation may be achieved by purchasing environmentally sustainable items instead of ecologically detrimental ones Y5
Despite the potentially increased cost, I consider it my duty to buy eco-friendly items Y6
I am dedicated to saving the environment by using environmentally friendly items Y7
Sustainable, ecologically sound items must be evaluated based on their advantages Y8
The presence of eco-friendly items instils in me the belief that I can effectively minimize waste Y9
When it comes to purchasing items, I prefer ecologically friendly products over those available in stores Y10
[87,88] I have already decided to buy environmentally friendly items based on the available facts Y11
I have a profound enthusiasm for purchasing environmentally friendly things Y12
I will purchase things that are ecologically sustainable in whatever format Y13
My level of dedication to purchasing environmentally sustainable items is high Y14
Table 7

Indicators of purchase decision

Variable Sources Indicator(s) Code
Purchase decision [84] Experience is undeniably crucial to me while purchasing ecologically sustainable items Y15
I will purchase items from companies that endorse ecologically sustainable practices Y16
I am certainly prepared to allocate a higher budget when buying eco-friendly items Y17
My purchasing decisions are based on the advantages and the content of environmentally friendly items Y18
[89] The utilization of recyclable packaging frequently influences my decision to purchase the goods Y19
Price is a factor that I take into account when buying ecologically sustainable items Y20
I prefer purchasing eco-friendly things over non-eco-friendly products Y21
[90] Energy-efficient products and machinery: I will endeavor to purchase environmentally sustainable things. Y22
The container is excessive and does not contain eco-friendly materials. I refuse to make a purchase Y23
I will continue to purchase eco-friendly items as long as they are accompanied by ecologically friendly information or labeling Y24
Chemicals used in the production of goods are frequently avoided Y25
Table 8

Indicators of consumer innovativeness

Variable Source Indicator(s) Code
Consumer innovativeness [91] The durability of eco-friendly items is a compelling factor that entices me to get them M1
I consistently provide individuals with knowledge pertaining exclusively to environmentally sustainable items M2
I will purchase any environmentally sustainable items that are available for sale M3
I consistently obtain information sources about eco-friendly items M4
[92] I am always the first to get information about the latest environmentally sustainable items available in the store M5
I conducted trials with environmentally sustainable items before others M6
I can comprehend information regarding environmentally sustainable product advancements from any given source M7
[93] I comprehensively understand the prevailing trends associated with environmentally sustainable products M8
I prioritize purchasing ecologically sustainable items over others M9
Sustainable items have been put in the store. I am consistently aware of the presence of a new item M10
I am very tempted to purchase the most recent product available today M11
I am intrigued by environmentally friendly things that people utilize M12

SEM PLS required reliability and validity indications before internal and external tests. Additionally, the indicator helps interviewers ask reliable questions.

4 Results and discussion

4.1 Respondents profile

A total of 168 respondents were included in the sample. Out of the 168 respondents, the distribution based on the sub-district of origin is as follows: 53 respondents (17.9%) came from Pedurungan, 38 respondents (22.6%) came from Tembalang, 31 respondents (18.5%) came from West Semarang, 39 respondents (23.2%) came from Banyumanik, and 30 respondents (17.5%) came from Ngaliyan. The subsequent information provides the population statistics for each of the top 5 sub-districts in Semarang City, categorized by sub-district. The Tembalang and Pedurungan neighborhoods exhibit notable engagement in environmental awareness initiatives, including the Green Warmindo Program, which has effectively promoted waste segregation in food establishments. The local community, particularly in Tembalang, has a commendable environmental consciousness. Warmindo managers have effectively reduced plastic consumption and continuously implemented waste segregation. Table 9 provides a detailed overview of the respondents’ sub-district distribution.

Table 9

Characteristics of respondents

Characteristics of responders based on Frequency Percent Valid percent Cumulative percent
Subdistrict Pedurungan 30 17.09 17.09 17.09
Tembalang 38 22.06 22.06 40.05.00
Semarang Barat 31 18.05 18.05 58.09.00
Banyumanik 39 23.02 23.02 82.01.00
Ngaliyan 30 17.09 17.09 100.00.00
Total 168 100.00.00 100.00.00
Frequency Percent Valid percent Cumulative percent
Gender Male 53 31.05.00 31.05.00 31.05.00
Female 115 68.05.00 68.05.00 100.00.00
Total 168 100.00.00 100.00.00
Frequency Percent Valid percent Cumulative percent
Age <18 55 32.07.00 32.07.00 32.07.00
18–25 82 48.08.00 48.08.00 81.05.00
26–31 16 09.05 09.05 91.01.00
32–37 4 02.04 02.04 93.05.00
38–43 6 03.06 03.06 97.00.00
>43 5 03.00 03.00 100.00.00
Total 168 100.00.00 100.00.00
Frequency Percent Valid percent Cumulative percent
Education Junior high school 3 01.08 01.08 01.08
Senior high school 129 76.08.00 76.08.00 78.06.00
Bachelor 30 17.09 17.09 96.04.00
Master 6 03.06 03.06 100.00.00
Total 168 100.00.00 100.00.00
Frequency Percent Valid percent Cumulative percent
Type of work’s Student 126 75.00.00 75.00.00 75.00.00
Government employees 10 06.00 06.00 81.00.00
Teacher/Lecture 10 06.00 06.00 86.09.00
Private sector 12 07.01 07.01 94.00.00
Housewife 3 01.08 01.08 95.08.00
Not working 5 03.00 03.00 98.08.00
Others 2 01.02 01.02 100.00.00
Total 168 100.00.00 100.00.00

4.2 Respondents gender

Out of the 168 respondents, there were 53 men, accounting for 31.5% of the total, and 115 females, accounting for 68.5% of the total. The discovery that 68.5% of participants in this study were female aligns with other studies, indicating that women exhibit greater engagement in surveys about environmentally conscious conduct. Studies conducted by Alfia et al. [94], as well as Karp [95], have demonstrated that women tend to exhibit higher levels of care towards environmental matters. Tien and Huang [96] additionally verified that women consistently exhibit more significant concern and engage in more environmentally friendly behavior than men. In contrast, Tobler et al. [97] discovered that gender and environmental concerns impacted individuals’ willingness to pay for eco-friendly products. Table 9 shows the gender distribution among the respondents.

4.3 Characteristics of respondents based on age

Out of the 168 respondents, 55 were under 18 years old, accounting for 32.7% of the total. There were 82 respondents aged 18 to 25 years, making up 48.8% of the total; 16 respondents were between 26 and 31 years old, representing 9.5% of the total; 4 respondents fell in the age range of 32 to 37 years, accounting for 2.4% of the total. 6 respondents were between 38 and 43 years old, making up 3.6% of the total. Lastly, 5 respondents were over 43 years old, representing 3.0% of the total. Straughan and Roberts [98] proposed that younger generations may exhibit greater sensitivity towards environmental issues through digital media, whereas older generations tend to rely on conventional sources of information. Table 9 illustrates the age distribution of the respondents.

4.4 Characteristics of respondents based on education

According to the educational background of 168 respondents, there are 3 junior high schools/MTs, accounting for 1.8% of the total. There are 129 high schools/vocational schools, representing 76.6% of the total. Additionally, there are 30 graduates, making up 17.9% of the total, and 6 post-graduates, accounting for 6% of the whole. This finding supports the results of a study by Lee et al. [99], which showed that individuals with secondary education were more likely to participate in environmental surveys. This may be due to greater exposure to environmental campaigns conducted in secondary education institutions, which, as Tikka et al. [100] noted, are often the primary medium for raising environmental awareness among students.” Table 9 presents the educational background of the respondents.

4.5 Characteristics of respondents based on education

According to the survey conducted with 168 participants, the distribution of occupations was as follows: 126 students (75%), 10 civil servants (6%), 10 lecturers/teachers (6%), 12 private employees (7.1%), 3 homemakers (1.8%), 5 unemployed individuals (3.0%), and 2 individuals in other occupations (1.2%). Table 9 summarizes the respondents’ characteristics, including subdistrict, gender, age, education, and type of work. This discovery aligns with the research conducted by Tamar et al. [101], which similarly shows that college students frequently constitute the largest demographic in such investigations. This implies that educational programs are crucial in increasing young people’s environmental consciousness, as noted by Tamar et al. [101]. They argue that formal and informal education in educational institutions can significantly impact students’ environmental attitudes and behaviors.

4.6 Partial least square analysis

4.6.1 Outer model analysis

Figure 1 depicts the path analysis of the outer model, illustrating the connections between the indicators that measure the latent variables. The figure presents values such as factor loadings, which indicate convergent validity, and correlation coefficients between latent variables, which indicate discriminant validity. Composite reliability, average variance extracted (AVE), and Cronbach’s alpha are utilized to assess the internal consistency and reliability of these metrics. This graphic provides a visual representation of the relationship between these indicators and each of the latent variables in the research model.

Figure 1 
                     Path analysis (Outer model).
Figure 1

Path analysis (Outer model).

4.6.1.1 Convergence validity analysis

The value generated from the loading indicator contains the magnitude of the factor in each construct. The tolerance level in construct loading is 0.5–0.60 which can be used in development.

Table 10 indicates that the Green Awareness construct, as assessed by 13 indicators, had the lowest loading value of 0.725 on the X3 indicator and the maximum loading value of 0.865 on the X5 indicator. The AIDA Model construct, as assessed by 14 indicators, exhibited the lowest loading value of 0.722 on indication X16 and the maximum loading value of 0.867 on indicator X20. The Green Advertising construct, consisting of 12 indicators, had the lowest loading value of 0.721 for the X28 indication and the maximum loading value of 0.841 for the X34 indicator. The Purchase Intention contract had the lowest loading value of 0.734 on the Y6 indicator and the highest loading value of 0.862 on the Y11 indicator. The Purchase Decision contract had the lowest loading value of 0.714 for the Y16 indicator and the highest loading value of 0.860 for the Y18 indicator. The Consumer Innovativeness construct, assessed using 12 indicators, had a loading value of 0.707 for the M5 indication, which was the lowest, and a loading value of 0.790 for the M3 indicator, which was the highest. Among all the indicators within each construct, the indicator loading value exceeds 0.7, indicating its validity as a measure of the construct.

Table 10

Loading indicator (Outer model)

Consumer innovativeness Green advertising Green awareness Model AIDA Purchase decision Purchase intention
M1 0.762
M2 0.739
M3 0.790
M4 0.764
M5 0.707
M6 0.772
M7 0.751
M8 0.774
M9 0.747
M10 0.755
M11 0.733
M12 0.740
X1 0.745
X2 0.815
X3 0.725
X4 0.803
X5 0.865
X6 0.757
X7 0.741
X8 0.856
X9 0.817
X10 0.819
X11 0.861
X12 0.834
X13 0.835
X14 0.773
X15 0.758
X16 0.722
X17 0.772
X18 0.809
X19 0.794
X20 0.867
X21 0.810
X22 0.757
X23 0.758
X24 0.732
X25 0.828
X26 0.740
X27 0.736
X28 0.721
X29 0.772
X30 0.815
X31 0.736
X32 0.764
X33 0.792
X34 0.841
X35 0.822
X36 0.784
X37 0.820
X38 0.778
X39 0.791
Y1 0.749
Y2 0.760
Y3 0.836
Y4 0.815
Y5 0.857
Y6 0.734
Y7 0.814
Y8 0.774
Y9 0.769
Y10 0.786
Y11 0.862
Y12 0.829
Y13 0.767
Y14 0.828
Y15 0.834
Y16 0.714
Y17 0.741
Y18 0.860
Y19 0.806
Y20 0.773
Y21 0.849
Y22 0.841
Y23 0.788
Y24 0.772
Y25 0.733
4.6.1.2 Discriminant validity analysis

Table 11 shows the correlation of the value of the indicator must be higher than the construct of the other so-called indicator to measure the validity of the discriminant meets on the outer model. In the outer discriminant value of this model, each construct has a high variable value compared to the other or it can be said that the discriminant validity is high.

Table 11

Cross loading value

Consumer innovativeness Green advertising Green awareness Model AIDA Purchase decision Purchase intention
M1 0.762 0.536 0.561 0.535 0.602 0.624
M2 0.739 0.441 0.478 0.440 0.529 0.536
M3 0.790 0.562 0.570 0.580 0.640 0.638
M4 0.764 0.366 0.367 0.379 0.446 0.437
M5 0.707 0.262 0.315 0.298 0.346 0.337
M6 0.772 0.531 0.526 0.502 0.534 0.572
M7 0.751 0.344 0.394 0.384 0.443 0.437
M8 0.774 0.358 0.313 0.358 0.427 0.419
M9 0.747 0.337 0.293 0.353 0.374 0.381
M10 0.755 0.244 0.240 0.295 0.337 0.329
M11 0.733 0.401 0.384 0.396 0.421 0.408
M12 0.740 0.422 0.412 0.393 0.466 0.473
X1 0.375 0.631 0.745 0.648 0.632 0.653
X2 0.526 0.663 0.815 0.726 0.742 0.723
X3 0.530 0.548 0.725 0.639 0.676 0.621
X4 0.401 0.669 0.803 0.718 0.702 0.719
X5 0.507 0.732 0.865 0.778 0.759 0.763
X6 0.439 0.638 0.757 0.632 0.615 0.650
X7 0.440 0.622 0.741 0.667 0.669 0.699
X8 0.412 0.725 0.856 0.746 0.722 0.713
X9 0.395 0.671 0.817 0.730 0.711 0.699
X10 0.491 0.756 0.819 0.765 0.755 0.746
X11 0.487 0.747 0.861 0.770 0.751 0.716
X12 0.447 0.764 0.834 0.745 0.746 0.706
X13 0.442 0.708 0.835 0.724 0.730 0.709
X14 0.410 0.693 0.771 0.773 0.720 0.712
X15 0.375 0.645 0.624 0.758 0.662 0.628
X16 0.388 0.639 0.617 0.722 0.637 0.643
X17 0.372 0.682 0.693 0.772 0.706 0.686
X18 0.417 0.713 0.703 0.809 0.757 0.720
X19 0.473 0.683 0.671 0.794 0.712 0.742
X20 0.518 0.784 0.790 0.867 0.799 0.823
X21 0.441 0.714 0.766 0.810 0.747 0.727
X22 0.537 0.634 0.717 0.757 0.710 0.655
X23 0.497 0.674 0.662 0.758 0.687 0.665
X24 0.448 0.645 0.616 0.732 0.644 0.625
X25 0.421 0.754 0.716 0.828 0.735 0.735
X26 0.401 0.603 0.636 0.740 0.676 0.640
X27 0.419 0.616 0.636 0.736 0.646 0.627
X28 0.326 0.721 0.523 0.560 0.579 0.514
X29 0.393 0.772 0.585 0.623 0.646 0.609
X30 0.364 0.815 0.603 0.652 0.632 0.646
X31 0.392 0.736 0.629 0.624 0.624 0.614
X32 0.389 0.764 0.576 0.607 0.604 0.610
X33 0.466 0.792 0.708 0.681 0.712 0.689
X34 0.511 0.841 0.728 0.737 0.753 0.757
X35 0.523 0.822 0.720 0.752 0.711 0.745
X36 0.443 0.784 0.734 0.738 0.744 0.746
X37 0.413 0.820 0.776 0.768 0.764 0.756
X38 0.497 0.778 0.681 0.730 0.721 0.715
X39 0.483 0.791 0.683 0.727 0.719 0.738
Y1 0.456 0.659 0.695 0.692 0.722 0.749
Y2 0.557 0.642 0.667 0.677 0.660 0.760
Y3 0.528 0.721 0.702 0.743 0.725 0.836
Y4 0.477 0.733 0.715 0.703 0.695 0.815
Y5 0.477 0.760 0.760 0.778 0.779 0.857
Y6 0.499 0.590 0.589 0.609 0.635 0.734
Y7 0.566 0.689 0.728 0.754 0.744 0.814
Y8 0.440 0.764 0.749 0.727 0.700 0.774
Y9 0.421 0.715 0.677 0.697 0.664 0.769
Y10 0.535 0.685 0.646 0.695 0.707 0.786
Y11 0.517 0.712 0.779 0.769 0.767 0.862
Y12 0.575 0.684 0.683 0.703 0.727 0.829
Y13 0.572 0.674 0.630 0.679 0.709 0.767
Y14 0.587 0.681 0.698 0.701 0.760 0.828
Y15 0.494 0.744 0.746 0.763 0.834 0.741
Y16 0.453 0.637 0.628 0.610 0.714 0.637
Y17 0.478 0.670 0.610 0.694 0.741 0.673
Y18 0.574 0.783 0.799 0.795 0.860 0.809
Y19 0.496 0.663 0.686 0.693 0.806 0.666
Y20 0.510 0.643 0.708 0.702 0.773 0.655
Y21 0.535 0.773 0.814 0.823 0.849 0.825
Y22 0.576 0.748 0.748 0.772 0.841 0.788
Y23 0.454 0.678 0.671 0.723 0.788 0.668
Y24 0.503 0.664 0.650 0.682 0.772 0.677
Y25 0.483 0.602 0.579 0.626 0.733 0.630

The cross loading value in bold shows the highest loading for the indicator on its own construct, compared to the loading on other constructs.

4.6.1.3 Reliability of studies variables

Composite reliability (rho_c): Composite reliability measures the internal consistency of indicators that measure a particular construct. Values above 0.70 are generally considered good, indicating that the indicators consistently measure the intended construct.

Average Variance Extracted (AVE): AVE measures the amount of Variance captured by a construct relative to the total variance, including error variance. A value above 0.50 is considered adequate, indicating that the measured construct can explain more than half of the Variance in the indicator.

Cronbach’s alpha: Cronbach’s alpha is another reliability or internal consistency measure. A value above 0.70 is considered acceptable, while a value above 0.80 is considered good.

All evaluated constructs exhibited Composite Reliability and Cronbach’s Alpha values surpassing 0.90, indicating exceptional internal consistency. Furthermore, all AVE values surpassed 0.50, indicating that the constructs evaluated were capable of elucidating over 50% of the variation in their respective indicators. Hence, the evidence showcased in Table 12 substantiates the soundness and dependability of the constructs employed in this investigation.

Table 12

Reliability of studies variables

Construct Composite reliability (rho_c) Average variance extracted (AVE) Cronbach’s alpha
Consumer innovativeness 940 567 932
Green advertising 951 620 944
Green awareness 960 651 955
AIDA model 955 603 949
Purchase decision 949 630 941
Purchase intention 961 639 956

Diagonal values: The bolded diagonal values represent each build’s roots of the Average Variance Extracted (AVE). A value exceeding 0.50 is required to demonstrate satisfactory construct validity. Table 13 displays the AVE root values. The AIDA model has a score of 0.776. Consumer innovativeness score is 0.753. The Green Advertising score is 0.787. Level of green awareness is 0.807, Purchase Decision is 0.793, and Buying inclination is 0.799. All AVE root values in this table exceed 0.50, indicating that each concept demonstrates strong validity.

The off-diagonal: numbers represent the correlations between distinct constructs. These correlations illustrate the connections between the different components in the model. The correlation coefficient between the AIDA Model and Consumer Innovativeness is 0.563. The association coefficient between Green Advertising and Purchase Intention is 0.869. To establish discriminant validity, it is necessary for the average variance extracted (AVE) value of each construct to exceed the correlation between that construct and other constructs. This table shows that the root AVE value in each diagonal cell surpasses the correlation value found in the associated column and row. Table 13 further substantiates these findings by displaying the specific AVE and correlation values across different constructs, reinforcing the overall discriminant validity of the model.

Table 13

AVE root value and correlation between constructs

AIDA model Consumer innovativeness Green advertising Green awareness Purchase decision Purchase intention
AIDA model 0.776
Consumer innovativeness 0.563 0.753
Green advertising 0.874 0.555 0.787
Green awareness 0.887 0.562 0.848 0.807
Purchase decision 0.907 0.638 0.875 0.880 0.793
Purchase intention 0.889 0.643 0.869 0.870 0.895 0.799

The cross loading value in bold shows the highest loading for the indicator on its own construct, compared to the loading on other constructs.

4.6.1.4 PLS predict

Q²_predict is a valid prediction metric. Values greater than 0 imply that the model possesses strong predictive capability. A greater value indicates a superior predictive ability of the model for the variable. Root Mean Square Error (RMSE) quantifies the average of the squared differences between the anticipated value and the actual value. Smaller numbers indicate the superior prediction ability of the model. As indicated by a Q²_predict value of 0.875, the purchase decision model demonstrates a high level of predictive accuracy for purchasing decisions. The root mean square error (RMSE) value of 0.363 suggests a relatively small prediction error. The purchase intention model, represented by Q²_predict = 0.838, has a high level of prediction accuracy. A root mean square error (RMSE) value of 0.414 suggests a relatively small prediction error. Table 14 demonstrates the metrics for different constructs, emphasizing the strong predictive powers of the model and the small margins of error in the predictions.

Table 14

PLS predict

Construct Q² predict RMSE
Purchase decision 0.875 0.363
Purchase intention 0.838 0.414
Construct Q² predict PLS-SEM_RMSE PLS-SEM_MAE LM_RMSE LM_MAE
Y1 0.501 0.540 0.399 0.649 0.512
Y2 0.471 0.531 0.450 0.606 0.472
Y3 0.566 0.507 0.410 0.658 0.505
Y4 0.553 0.496 0.373 0.592 0.458
Y5 0.635 0.494 0.394 0.591 0.468
Y6 0.375 0.671 0.55 0.824 0.647
Y7 0.563 0.501 0.399 0.538 0.437
Y8 0.596 0.504 0.393 0.583 0.464
Y9 0.522 0.571 0.432 0.718 0.555
Y10 0.496 0.614 0.482 0.746 0.565
Y11 0.611 0.479 0.373 0.601 0.458
Y12 0.510 0.555 0.447 0.678 0.514
Y13 0.472 0.583 0.481 0.650 0.524
Y14 0.511 0.555 0.452 0.665 0.518
Y15 0.598 0.488 0.370 0.613 0.465
Y16 0.431 0.548 0.436 0.680 0.541
Y17 0.476 0.565 0.473 0.723 0.575
Y18 0.679 0.466 0.365 0.608 0.470
Y19 0.519 0.569 0.460 0.750 0.572
Y20 0.513 0.574 0.445 0.680 0.532
Y21 0.696 0.440 0.352 0.508 0.399
Y22 0.631 0.459 0.362 0.617 0.469
Y23 0.524 0.498 0.372 0.578 0.443
Y24 0.502 0.565 0.463 0.738 0.564
Y25 0.409 0.607 0.508 0.786 0.634

Q ²predict: Most constructs exhibit Q²_predict values above 0.5, indicating a high predictive capability level. As an illustration, Y18 (with a Q²_predict value of 0.679) has exceptional predictive capability.

PLS-SEM_RMSE dan PLS-SEM_MAE: The results for PLS-SEM are often lower than those for LM_RMSE and LM_MAE, suggesting that the PLS-SEM model has superior predictive performance compared to the linear model.

LM_RMSE dan LM_MAE: The results in PLS-SEM tend to be higher, which suggests that the linear model has more prediction errors.

PLS-SEM models typically exhibit superior predictive ability compared to linear models, as seen by lower root mean square error (RMSE) and mean absolute error (MAE) values and higher Q²_predict values. This model demonstrates efficacy in accurately predicting the factors assessed in this study.

4.6.2 Inner model analysis

The evaluation of the structural model involves examining the R 2 (R-Square) and f2 (effect size) values, which are fully shown below:

4.6.2.1 R square (R 2 )

The test model’s goodness of fit can be assessed by examining the R-square value. The buy intent construct achieved an R-square value of 0.841, indicating that 84.1% of the variation in purchase intent can be explained by green awareness, the AIDA model, and the green advertising construct. By contrast, constructions not included in the study accounted for the remaining 15.9% (100–84.1%). A purchase decision R-square value of 0.892 indicates that 89.2% of the variation in purchasing decisions can be accounted for by factors such as green awareness construction, AIDA models, green advertising, and purchase intent. Table 15 displays the complete R-square values.

Table 15

R-square value

R-square
Purchase decision 0.892
Purchase intention 0.841
4.6.2.2 F square (F 2)

Table 16 below displays the independent variables’ path coefficients (Consumer et al. Model and Purchase Intention) on the dependent variables (Purchase Decision and Purchase Intention). The route coefficient value indicates the magnitude and direction of the association between these variables. Changes in the value of F-squares can be used to explain the influence of exogenous constructs on endogenous constructs and whether they have a substantive effect. The F-squares assessment criteria are 0.02 small influence, 0.15 medium influence, and 0.35 large. The complete result of the F-squares (effect size) value is presented in the table below.

Table 16

F-square value

Purchase decision Purchase intention
Consumer innovativeness 0.040
Green advertising 0.070 0.122
Green awareness 0.045 0.094
AIDA model 0.172 0.141
Purchase intention 0.043

Table 16 shows that the value of F-square (effect size) of the customer innovativeness construct on purchase decisions is 0.040, from the green advertising construct 0.070, green awareness 0.045, AIDA model 0.172, and purchase intention only 0.043. The value of the effect size of the green advertising construct on purchase intention is 0.122, from the green awareness construct, is 0.094, and the AIDA model is 0.141. Only the effect size value from the AIDA model to the purchase decision has a medium/medium influence, while other effect sizes are in the small category. Independent and dependent constructs need to be tested for 5% significance and t-statistics. If the significance level is 5% if the t-statistic value >1.96, the null hypothesis (H0) is rejected. The t-statistical value of the coefficient of influence of the latent construct is obtained from bootstrapping PLS. The results of the bootstrapping PLS Model are presented in the figure below. The AIDA Model is the primary determinant of purchasing decisions. However, Green Advertising and Awareness significantly impact the intention to purchase, as indicated in Table 17 and Figure 2.

Table 17

Value of coefficient (Original sample), standard error and T-statistics

Path analysis Original Sample (O) Standard deviation (STDEV) T Statistics (|O/STDEV|) p values
Consumer innovativeness → Purchase decision 0.090 0.044 2.034 0.042
Green advertising → Purchase decision 0.257 0.074 3.455 0.001
Green advertising → Purchase intention 0.304 0.066 4.598 0.000
Green awareness → Purchase decision 0.225 0.087 2.604 0.009
Green awareness → Purchase intention 0.280 0.080 3.496 0.000
AIDA model → Purchase decision 0.433 0.079 5.487 0.000
AIDA model → Purchase intention 0.375 0.074 5.074 0.000
Purchase intention → Purchase decision 0.180 0.091 1.972 0.049
Consumer innovativeness × Green awareness → Purchase decision −0.160 0.069 2.330 0.020
Consumer innovativeness × Green advertising → Purchase decision 0.185 0.074 2.648 0.008
Figure 2 
                        Path analysis (Inner model).
Figure 2

Path analysis (Inner model).

The parameter coefficient’s value can be observed in the original sample value, standard error (standard deviation), and the t-statistics and p-values in Table 17.

4.7 Partial square analysis discussion

4.7.1 The influence of consumer innovation as moderation

Innovation significantly enhances consumer perception of the value of eco-friendly products, yet its efficacy relies on continuous public marketing and education [102,103]. In Semarang, despite the introduction of biodegradable plastic in 2019, public acceptance remains low due to insufficient promotion and education. This underscores the necessity for a marketing strategy that harmonizes innovation with education to ensure the targeted value remains pertinent to consumers. In this regard, the participation of influencers is crucial for fostering emotional connections with consumers and stimulating interest in ecofriendly products [104]. Moreover, public education aimed at the community’s social background and educational attainment can enhance comprehension of sustainability’s advantages, thereby ensuring that marketing methods are appealing and promote extensive product adoption. Social media promotions and engaging local influencers can enhance knowledge and enthusiasm for eco-friendly products, expediting their adoption within the Semarang community [105].

4.7.2 The effectiveness of the AIDA model in driving sustainable purchasing

Eco-friendly products and marketing significantly influence consumer interest and buying choices. This aligns with Rahmania’s research; nevertheless, its success is contingent upon a sustainable promotional approach [106]. Rahmania asserted that the AIDA model effectively guides consumers through attention, interest, desire, and action. Nonetheless, without sustainable promotion, consumers may remain at the interest stage without proceeding to purchase, as seen by Semarang’s limited utilization of biodegradable plastic and underscored the necessity of creative and sustainable promotion to ensure that consumers are attracted to a product’s unique characteristics and comprehend the underlying principles of desire. Moreover, initiatives like paid plastic can be integrated with community-oriented campaigns to guarantee the adoption and efficacy of sustainable products in Semarang. This aligns with the Semarang setting, where technologies like biodegradable plastic necessitate community engagement and the promotion of sustainability for success [107].

The significance and reliability of influencers in advocating for sustainable consumption and their role in assisting social marketers and influencers in enhancing sustainable marketing strategies for the community in Semarang City [108]. Utilizing local influencers in advertising campaigns in Semarang is an effective method to foster consumer emotional resonance and enhance buy intentions. Influencers can propel customers into the action stage, particularly for sustainable items like eco-enzymes and biodegradable plastics, which previously garnered curiosity but failed to stimulate purchases. Consequently, a synthesis of continuous advertising, public education, and community engagement is essential for consumers to navigate all phases of the AIDA model to achieve tangible action.

4.8 Limitation

One significant constraint of this study is the broad use of the phrase “environmentally friendly products.” Without naming specific items or categories, the findings may fail to include the distinct qualities and customer behaviors associated with various types of environmentally friendly products. Future studies should focus on examining certain eco-friendly items to offer more precise insights and suggestions.

5 Conclusion & recommendation

5.1 Conclusion

To address those objectives, we will examine the impact of environmental awareness, the AIDA model, and green advertising on the intentions to purchase and the actual purchasing decisions of environmentally friendly products in Semarang City. Here is the explanation:

  1. Hypothesis 1: The results indicate that Green Awareness has a substantial and positive impact on Purchase Intention, with a coefficient of 0.280, a t-statistic of 3.496, and a p-value of 0.000. This underscores the significance of environmental consciousness in influencing buying intentions.

  2. Hypothesis 2 states that Green Awareness has a notable and favorable effect on Purchasing Decisions, with a coefficient of 0.225, a t-statistic of 2.604, and a p-value of 0.009. Environmental consciousness significantly influences shopping choices.

  3. Hypothesis 3 states that the AIDA model has a substantial and positive impact on Purchase Intention. The coefficient is 0.375, the t-statistic is 5.074, and the p-value is 0.000. This highlights the efficacy of the AIDA approach in enhancing purchase intention.

  4. Hypothesis 4: The AIDA model has a statistically significant and positive effect on purchase decisions, with a coefficient of 0.433, a t-statistic of 5.487, and a p-value of 0.000. This demonstrates the efficacy of the AIDA model in influencing purchase decisions.

  5. Hypothesis 5 states that Green Advertising has a noteworthy and favorable effect on Purchase Interest, with a coefficient of 0.304, a t-statistic of 4.598, and a p-value of 0.000. This validates the significant impact of green advertising on stimulating purchasing intention.

  6. Hypothesis 6 states that Green Advertising has a notable and favorable impact on Purchasing Decisions. The coefficient is 0.257, the t-statistic is 3.455, and the p-value is 0.001. This demonstrates the significant impact of green advertising on purchasing decisions.

  7. Hypothesis 7: The AIDA model has a substantial impact on purchasing decisions, with a coefficient of 0.433, a t-statistic of 5.487, and a p-value of 0.000. These findings highlight the significance of the AIDA model in buying choices.

  8. Hypothesis 8 states that Consumer Innovativeness has a notable influence on the connection between Green Awareness and Purchase Decisions. The coefficient is −0.160, the t-statistic is 2.330, and the p-value is 0.020. This demonstrates that consumer innovation has an impact on this connection.

  9. Hypothesis 9 states that Consumer Innovativeness has a notable and favorable influence on the connections between Green Advertising and Purchase Decisions. The coefficient value is 0.185, and the t-statistic is significant.

5.2 Policy and practice implications of the findings

5.2.1 Role of consumer innovation and practical implications

This research enhances the literature by demonstrating that innovation is not invariably aligned with sustainability in green product marketing. This offers pragmatic insights that businesses cannot depend exclusively on creative features to engage environmentally conscious consumers [109] underscored that green product innovation necessitates educational support and marketing initiatives to guarantee that consumers comprehend the significance of sustainability while reaping the advantages of innovation.

These findings are pertinent to Semarang, where the implementation of breakthroughs like biodegradable plastics and eco-enzymes has not achieved significant adoption due to insufficient educational and promotional initiatives. The success of green innovation hinges on the capacity to match the advantages of innovation with the principles of sustainability [105]. Without this equilibrium, organizations jeopardize their sustainable perception among discerning consumers. Consequently, the discovery that consumer innovation may diminish the influence of environmental consciousness represents a novel contribution that enhances our comprehension of the interplay between innovation and sustainability. This highlights the necessity for enterprises to more thoroughly incorporate innovation and sustainability to promote the adoption of eco-friendly products in a sustainable manner.

Ongoing advertising and community education are essential to guarantee that consumers are drawn to the attributes of innovative products and attain the benefits they want. Despite the introduction of products like eco-enzymes and biodegradable plastics in Semarang, their acceptance remains low due to insufficient promotion and community engagement. Utilizing influencers can facilitate the closure of this gap by establishing emotional connections and enhancing buy intentions. Moreover, initiatives like paid plastic can be integrated with community outreach to enhance the acceptability of eco-friendly items.

5.2.2 In-depth interpretation of findings and practical insights

Statistical analysis indicates that the AIDA model significantly influences purchasing decisions, hence validating the model’s efficacy, as noted by Kumar and Ghodeswar [89]. This discovery underscores the significance of a holistic marketing approach that encompasses attention, interests, desires, and actions to optimize consumer conversion. Furthermore, the data indicate that environmental awareness positively influences purchasing decisions, aligning with the research [62] that asserts that marketing strategies bolstered by environmental awareness might enhance customer purchase intentions. The incorporation of product innovation into marketing tactics is crucial for sustaining customer commitment to sustainability. The utilization of influencers and social media in the promotion of eco-friendly products significantly contributes to the development of emotional connections and the enhancement of purchase intentions. Sustainable advertisements must include local communities and conform to cultural norms like mutual collaboration, thereby motivating consumers to purchase and utilize eco-friendly items.

5.2.3 Synthesis of results with theoretical and practical implications

These findings contribute novel insights to the literature by demonstrating that while consumer innovation can enhance purchasing decisions, the local implementation of innovations, such as biodegradable plastics advocated by Ganjar Pranowo in Salatiga and Semarang, has not substantially diminished waste levels. This aligns with the conclusions of Wang et al. [110] who asserted that external conditions like carbon emissions instigate ecological innovations. However, their efficacy is significantly reliant on educational support and the promotion of sustainability. Bocken et al. [111] asserted that integrating new products with business practices that mitigate desire is crucial for achieving a favorable environmental impact.

Despite the introduction of innovations like biodegradable plastics and eco-enzymes in Semarang, there is a lack of empirical studies examining the impact of community behavior on the practical acceptance of these ecologically sustainable products. This is a considerable challenge, as shown by Tomio et al. [112] in the issue by World Bank 2024, where the efficacy of waste reduction and behavioral modification is contingent mainly upon engaged community involvement and the tailoring of interventions to local circumstances. Studies on sustainable consumption behavior frequently indicate that the intention to buy eco-friendly products does not consistently translate into actual purchasing behavior, as noted by Kim and Lee [113].

Many consumers demonstrate interest in purchasing eco-friendly products. However, they often refrain from making actual purchases due to obstacles such as elevated prices, insufficient reliability of environmental certifications, or restricted accessibility. In Semarang, breakthroughs like biodegradable plastics may lack substantial influence due to insufficient educational and promotional assistance. Moreover, infrastructural obstacles and a preference for traditional items continue to impede behavioral modification. This study will significantly enhance the comprehension of how behavior-based interventions and municipal policies can bridge the divide between innovation and community product acceptance, hence optimizing the beneficial effects of environmentally sustainable activities in Semarang.

This research verifies that while innovation enhances the perceived value of a product, the absence of ongoing promotional backing leads consumers to choose innovative features over sustainability advantages. This contributes to the literature on the AIDA model and the significance of innovation in promoting sustainable product adoption.

5.2.4 Integration of AIDA model and innovation to drive adoption of eco-friendly products in Semarang

The findings suggest that the AIDA model significantly influences the intention and decision to purchase environmentally friendly products, corroborating the research of Paul et al. [7] highlighting the model’s efficacy in enhancing purchasing intentions. In contrast to the findings [7], which indicate that innovation enhances the relationship between environmental awareness and purchasing decisions, consumer innovation in Semarang has not led to a significant decrease in waste despite implementing numerous innovation initiatives. Innovations like eco print and eco enzyme in Kampung Delik Sari, along with natural dyes in the batik sector of Gunung Pati, demonstrate significant promise for creating environmentally sustainable products and enhancing the welfare of local communities [114,115]. This issue underscores current technologies prioritizing aesthetic and commercial elements over genuine sustainability outcomes. Luo et al. [15] said that an overemphasis on innovation and a lack of robust educational backing may shift consumer focus from sustainability to the allure of novel products. Consequently, as Panda et al. [6] proposed, effective marketing strategies must incorporate educational components to mitigate skepticism and maintain customer attention on sustainability. This conclusion aligns with Sun et al. [14] who underscored the significance of integrating product innovation and marketing messaging to enhance consumer commitment to environmentally friendly products.

Moreover, engagement with influencers can enhance the promotion of eco-friendly products [116]. Influencers can generate emotional engagement that enhances consumer purchase intention. This technique is pertinent in Semarang, where active community engagement can be utilized to advance ecologically sustainable solutions. Lim et al. [117] underscore that credibility and trust are essential elements influencers facilitate in cultivating brand loyalty and buying intention. In Semarang, the engagement of local influencers can enhance emotional ties with consumers, elevate the likelihood of adopting eco-friendly products, and promote sustainable practices. Future research could further explore how combining innovation, sustainable promotion, and community engagement influences purchasing decisions in local markets. Further studies could also assess the role of influencers in specific cultural contexts, such as Gotong Royong in Indonesia, in driving sustainable consumption behavior.

5.3 Suggestion

  1. To enhance education programs: Consumer Innovation influences purchase decisions, but thorough educational campaigns showcasing environmentally friendly product benefits are essential. Forward-thinking buyers may be more likely to buy eco-friendly items if they are aware of their benefits.

  2. Engaging in partnerships with influencers and media: Using celebrities in green advertising efforts may change attitudes and increase the appeal of eco-friendly products among customers. Eco-friendly product information may be communicated through reliable media.

  3. Development of ecologically sustainable inventive products: Innovation significantly impacts customer choices. Thus, companies should emphasize innovative, sustainable products. These products should appeal to eco-conscious consumers and attract forward-thinking consumers.

  4. Segmented marketing strategy: Developing segmented marketing tactics to effectively engage varied customer categories. To attract imaginative consumers, companies may promote environmentally friendly products’ technology and inventive aspects. However, they may highlight the product’s environmental benefits and sustainability to attract eco-conscious buyers.

Acknowledgement

The authors express their gratitude to the individuals in Semarang City who generously volunteered to contribute their responses to this research. They also express their gratitude to Diponegoro University, the Supervisors, and all the members who contributed to this research.

  1. Funding information: Authors state no funding involved.

  2. Author contributions: All authors have accepted responsibility for the entire content of this manuscript and consented to its submission to the journal, reviewed all the results and approved the final version of the manuscript. NKTT: Responsible for the conceptualization and design of the research, collecting and analysis of data, drafting the original version, and overseeing changes. WR: Providing research supervision, revising manuscripts, and offering comprehensive help. SIS: Conducting data analysis, composing certain parts, and editing the article.

  3. Conflict of interest: Authors state no conflict of interest.

  4. Data availability statement: The datasets produced and examined in the present investigation can be obtained from the corresponding author upon a reasonable request.

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Received: 2024-02-26
Revised: 2024-10-25
Accepted: 2024-12-12
Published Online: 2025-01-07

© 2025 the author(s), published by De Gruyter

This work is licensed under the Creative Commons Attribution 4.0 International License.

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