27 Crowdsourcing
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Amanda J. Porter
Abstract
In this chapter, we argue that crowdsourcing can be a promising tool for addressing societal challenges by harnessing the knowledge and creativity of the crowds. Comparing the design elements and communication assumptions of crowdsourcing for well-structured organizational problems with that of ill-structured societal challenges, we analyse how crowdsourcing can be adapted to enable the integration of diverse knowledge. We offer an illustration of diverse knowledge integration in collaborative crowdsourcing used to co-create solutions to the problem of food waste. Future research directions include the role of problem framing and participatory architectures to harness crowdsourcing for greater societal impact. This chapter begins with a review of the existing crowdsourcing literature, followed by our analysis and illustration, and concludes with a discussion of future research directions.
Abstract
In this chapter, we argue that crowdsourcing can be a promising tool for addressing societal challenges by harnessing the knowledge and creativity of the crowds. Comparing the design elements and communication assumptions of crowdsourcing for well-structured organizational problems with that of ill-structured societal challenges, we analyse how crowdsourcing can be adapted to enable the integration of diverse knowledge. We offer an illustration of diverse knowledge integration in collaborative crowdsourcing used to co-create solutions to the problem of food waste. Future research directions include the role of problem framing and participatory architectures to harness crowdsourcing for greater societal impact. This chapter begins with a review of the existing crowdsourcing literature, followed by our analysis and illustration, and concludes with a discussion of future research directions.
Kapitel in diesem Buch
- Frontmatter I
- Preface to the Handbooks of Applied Linguistics Series V
- Contents VII
- Introducing 1
-
Part I: Practices of management communication
- 1 Speaking 27
- 2 Writing 47
- 3 Deciding 69
- 4 Creating by communicating 87
- 5 Networking 105
- 6 Controlling and resisting 123
- 7 Tweeting 143
- 8 Documenting 161
- 9 Posting 177
-
II. Forms of management communication
- 10 Strategizing 195
- 11 Leading 213
- 12 Planning and designing 231
- 13 Routinizing 247
- 14 Branding 263
- 15 Managing communication 279
- 16 Mentoring 295
- 17 Counseling 313
- 18 Developing organizations 335
- 19 Accounting 355
-
Part III: Contexts of management communication
- 20 Managing communication in multilingual workplaces 373
- 21 Exploring and analyzing linguistic environments 389
- 22 Managing high reliability organizations 409
- 23 Building communities 427
- 24 Managing CSR Communication 443
- 25 Rating social and environmental performances 459
- 26 Managing in hospitals 477
- 27 Crowdsourcing 493
- 28 Managing and being managed by emotions 511
- 29 Changing through communication 529
- About the contributors 549
- Index 559
Kapitel in diesem Buch
- Frontmatter I
- Preface to the Handbooks of Applied Linguistics Series V
- Contents VII
- Introducing 1
-
Part I: Practices of management communication
- 1 Speaking 27
- 2 Writing 47
- 3 Deciding 69
- 4 Creating by communicating 87
- 5 Networking 105
- 6 Controlling and resisting 123
- 7 Tweeting 143
- 8 Documenting 161
- 9 Posting 177
-
II. Forms of management communication
- 10 Strategizing 195
- 11 Leading 213
- 12 Planning and designing 231
- 13 Routinizing 247
- 14 Branding 263
- 15 Managing communication 279
- 16 Mentoring 295
- 17 Counseling 313
- 18 Developing organizations 335
- 19 Accounting 355
-
Part III: Contexts of management communication
- 20 Managing communication in multilingual workplaces 373
- 21 Exploring and analyzing linguistic environments 389
- 22 Managing high reliability organizations 409
- 23 Building communities 427
- 24 Managing CSR Communication 443
- 25 Rating social and environmental performances 459
- 26 Managing in hospitals 477
- 27 Crowdsourcing 493
- 28 Managing and being managed by emotions 511
- 29 Changing through communication 529
- About the contributors 549
- Index 559
