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Chapter 12. Overcoming language barriers in the Spanish healthcare context

  • Carmen Valero Garcés
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Interpreting in Legal and Healthcare Settings
Ein Kapitel aus dem Buch Interpreting in Legal and Healthcare Settings

Abstract

The progression towards multicultural societies impacts on the quality of communication between professionals and their clients. This chapter focuses on the analysis of communication in a specific setting, namely the Spanish healthcare system, and concludes that language is a significant barrier to optimal patient outcomes. An analysis is given of one of the approaches used to mitigate the language barriers between medical professional and patient: INTER+MED, a project which aimed to design training for, coordinate and monitor a team of interlingual and intercultural mediators working in health centres in the Madrid region of central Spain. An analysis of the data obtained from surveys of patients and professionals is presented, followed by a discussion of themes which emerged from the interpreter observation forms pertaining to specific ethnic groups.

Abstract

The progression towards multicultural societies impacts on the quality of communication between professionals and their clients. This chapter focuses on the analysis of communication in a specific setting, namely the Spanish healthcare system, and concludes that language is a significant barrier to optimal patient outcomes. An analysis is given of one of the approaches used to mitigate the language barriers between medical professional and patient: INTER+MED, a project which aimed to design training for, coordinate and monitor a team of interlingual and intercultural mediators working in health centres in the Madrid region of central Spain. An analysis of the data obtained from surveys of patients and professionals is presented, followed by a discussion of themes which emerged from the interpreter observation forms pertaining to specific ethnic groups.

Kapitel in diesem Buch

  1. Prelim pages i
  2. Table of contents v
  3. Acknowledgments vii
  4. Introduction. Interpreting in legal and healthcare settings 1
  5. Part I. Interpreting in legal settings
  6. Chapter 1. Linguistic disadvantage before the law 21
  7. Chapter 2. Tell us about that 45
  8. Chapter 3. Interpreting for refugees 63
  9. Chapter 4. Australian court interpreters’ preparation practices 83
  10. Chapter 5. Turn-taking management in interpreted legal aid lawyer-client interviews 113
  11. Chapter 6. Legal translator and interpreter training in languages of lesser diffusion in Spain 133
  12. Chapter 7. Organising a profession 165
  13. Chapter 8. Teaching police to work effectively with interpreters 189
  14. Part II. Interpreting in healthcare settings
  15. Chapter 9. Exploring role expectations of healthcare interpreters in New Zealand 211
  16. Chapter 10. Communication issues during triage in a paediatric emergency department 243
  17. Chapter 11. Medical interpreting as an emerging profession in Hong Kong 263
  18. Chapter 12. Overcoming language barriers in the Spanish healthcare context 287
  19. Chapter 13. Relational, situational and discourse features of mental health interactions 313
  20. Contributors 343
  21. Subject index 345
https://doi.org/10.1075/btl.151.12val

Kapitel in diesem Buch

  1. Prelim pages i
  2. Table of contents v
  3. Acknowledgments vii
  4. Introduction. Interpreting in legal and healthcare settings 1
  5. Part I. Interpreting in legal settings
  6. Chapter 1. Linguistic disadvantage before the law 21
  7. Chapter 2. Tell us about that 45
  8. Chapter 3. Interpreting for refugees 63
  9. Chapter 4. Australian court interpreters’ preparation practices 83
  10. Chapter 5. Turn-taking management in interpreted legal aid lawyer-client interviews 113
  11. Chapter 6. Legal translator and interpreter training in languages of lesser diffusion in Spain 133
  12. Chapter 7. Organising a profession 165
  13. Chapter 8. Teaching police to work effectively with interpreters 189
  14. Part II. Interpreting in healthcare settings
  15. Chapter 9. Exploring role expectations of healthcare interpreters in New Zealand 211
  16. Chapter 10. Communication issues during triage in a paediatric emergency department 243
  17. Chapter 11. Medical interpreting as an emerging profession in Hong Kong 263
  18. Chapter 12. Overcoming language barriers in the Spanish healthcare context 287
  19. Chapter 13. Relational, situational and discourse features of mental health interactions 313
  20. Contributors 343
  21. Subject index 345
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Heruntergeladen am 11.10.2025 von https://www.degruyterbrill.com/document/doi/10.1075/btl.151.12val/html
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