Young adults frequently face mental health challenges due to high expectations, self-doubt, and uncertainties about the future. With advancements in digital communication, artificial intelligence (AI)-based conversational agents (CAs) could play a role for those struggling with grief, anxiety or loneliness. This study investigates the current use of CAs (e. g. ChatGPT, Siri) for mental health purposes and the preferred communication modes among young adults in Germany. A quantitative online survey was conducted from August 6 to September 17, 2023, involving 216 participants aged 18 to 27 (120 females, 95 males, 1 non-binary). The findings reveal that 82 % of respondents use CAs, with 17 % having asked help from these agents when feeling depressed or anxious. While verbal communication is preferred for sharing grief with humans, written interaction is favoured when engaging with CAs. Notably, participants with preexisting anxiety or psychological distress showed an increased tendency to communicate about it and a stronger preference for writing about their concerns. These findings suggest that CAs could be a valuable tool for mental health support, especially for young male adults who may be less inclined to openly share their concerns. Further exploration is needed to understand the evolving role of CAs in mental health support, particularly in how to interact with them effectively.
Zeitschrift
Open Access
i-com
Journal of Interactive Media
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Editor-in-Chief:
Michael Koch
Sprache:
Englisch
Erstveröffentlichung:
20. August 2001
Erscheinungsweise:
3 Hefte pro Jahr
Über diese Zeitschrift
Objective
This journal is devoted to human-computer interaction, media design, usability, engineering and systems evaluation, software ergonomics, cooperative systems, e-learning, mobile and ubiquitous systems, user-adaptive systems, agent development tools and methods for media in different application fields (including e-business, knowledge management, leisure and entertainment, transport, engineering, and medicine), barrier-free systems design, and the social aspects of information and communication technologies.
The journal seeks to build bridges between research and practice as well as between teaching and business, emphasizing interdisciplinary teamwork and application-oriented solutions.
The journal is the official organ of the special interest group on "Human-Computer Interaction (HCI)" in the German Association for Informatics (GI).
i-com is an open access journal since 2023. It publishes English-language articles only. The publication frequency is three times per year.
Topics
- Computer science
- Psychology
- Media design
- Marketing/branding
- Sociology
- Business management
- Labor and organizational studies
Article formats
Expert research, review articles, and brief reports
Ihre Vorteile
- Useful source of information on human-computer interactions today
- High quality of published papers guaranteed by German Association for Informatics
- Broad scope of ICOM – from research to business and practice
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Open AccessEvaluating tablet-based cognitive testing in underwater environments: a case study with two divers1. Januar 2000
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Heft 3
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Heft 2Special Issue: The Future of Human Computer Interaction
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Heft 1Special Issue Section on Computer-Supported Cooperative Work (CSCW) – Past, Present and Future; Guest Editors: Michael Prilla, Alexander Richter, Michael Koch
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Heft 3
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Heft 2Special Issue: Augmenting Usability Evaluation; Guest Editors: Gerrit Meixner, Markus Dahm, Patrick Harms and Abbey Campbell
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Heft 1Special Issue: Conversational Agents; Guest Editors: Thomas Ludwig, Philip Weber, Alexander Maedche and Andreas Riener
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Heft 3
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Heft 2Special issue "Mobile and Wearable Interaction"
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Heft 1Special issue "Culture and Computer Science"
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Heft 3Special Issue "User-Centered Artificial Intelligence"
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Heft 2Special Issue "New Digital Realities"
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Heft 1
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Heft 3Special Issue "Emerging Trends in Usable Security and Privacy"
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Heft 2Special Issue "User-Centered Design for Automated Vehicles: HMIs, User Needs, and Preferences"
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Heft 1Special Section "Active Self and Presence in Virtual Reality"
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Heft 3Special Issue "Tangible Interaction and its Applications"
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Heft 2Special Issue "Probes as Participatory Design Practice"
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Heft 1
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Heft 3Special Issue "Human-Computer Interaction in Geovisualization"
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Heft 2Special Issue "Interdisciplinary Research in Assistive Systems"
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Heft 1
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Heft 3Special Issue: "Human-Machine Interaction and Cooperation in Safety-Critical Systems"
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Heft 2Special Issue: "Smart Glasses"
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Heft 1Special Issue: "Design for Aging"
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Heft 3
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Heft 2Special Issue: "Interdisciplinary Approaches to Social Technologies"
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Heft 1Special Issue: "User-Centred Recommender Systems"
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Heft 3Special Issue: "Accessibility"
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Heft 2Special Issue: "CSCW & Social Computing"
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Heft 1Themenheft: "Interaktion und Kooperation im Krisenmanagement"
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Heft 3Themenheft: "Interaktive Oberflächen in Forschung und Praxis"
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Heft 2Special Issue: "Serious Games"
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Heft 1
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Heft 3Special Issue: "Ambient Assisted Living"
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Heft 2Themenheft: "Be-greifbare Interaktion"
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Heft 1Themenheft: "Forschungsherausforderungen des E-Learning"
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Heft 3Themenheft: "Modellbasierte Entwicklung von Benutzungsschnittstellen“
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Heft 2Special Issue: "Persuasive Technology"
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Heft 1Themenheft: "Adaptive Systeme"
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Heft 3Themenheft: "Digitale Soziale Netze"
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Heft 2
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Heft 1Themenheft: "Usablity Professionals Forum"
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Heft 3Themenheft: "Social Semantic Web"
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Heft 2Themenheft: "Nutzungsschnittstellen und interaktive Anwendungen im Auto"
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Heft 1Themenheft: "Mensch-Computer-Interaktion im Operationssaal"
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Heft 3Themenheft: "Modellbasierte Entwicklung interaktiver Systeme"
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Heft 2
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Heft 1Themenheft: "Web 2.0"
Die Zeitschrift i-com veröffentlicht Sonder- und Themenhefte, die sich auf wichtige und neu aufkommende Themen im Bereich der Forschung konzentrieren. Die Zeitschrift hat ein strenges Verfahren eingeführt, um sicherzustellen, dass alle Manuskripte für Sonderausgaben denselben Qualitätsstandards und Peer-Review-Verfahren unterliegen wie reguläre Manuskripte. Weitere Informationen über die Peer-Review-Politik der Zeitschrift finden Sie in den "Hinweisen für Autoren".
Aktuelle Themenhefte
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Band 24 | Heft 2 Special Issue: Social Media and Society
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Band 24 | Heft 1 Special Issue: Usable Safety and Security
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Band 23 | Heft 2 Special Issue: The Future of Human Computer Interaction
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Band 23 | Heft 1 Special Issue Section on Computer-Supported Cooperative Work (CSCW) – Past, Present and Future; Guest Editors: Michael Prilla, Alexander Richter, Michael Koch
| CiteScore | 4.4 | 2024, Scopus (Elsevier B.V., 2025) |
| SCImago Journal Rank | 0.376 | 2024, SJR (Scimago Lab, 2025; Data Source: Scopus) |
| Source Normalized Impact per Paper | 0.772 | 2024, CWTS Journal Indicators (CWTS B.V., 2025; Data Source: Scopus) |
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Editor-in-Chief
Michael Koch, Universität der Bundeswehr München, Germany
Co-Editors
Susanne Boll, Carl von Ossietzky University of Oldenburg, Germany
Sarah Diefenbach, Ludwig-Maximilians-Universität München, Germany
Michael Herczeg, University of Lübeck, Germany
Wolfgang Prinz, Fraunhofer FIT, Sankt Augustin, Germany
Alexander Richter, Victoria University of Wellington, New Zealand
Jürgen Ziegler, University of Duisburg-Essen, Duisburg, Germany
Editorial Board
Mirjam Augstein, FH Oberösterreich Hagenberg, Germany
Arne Berger, Anhalt University of Applied Sciences, Köthen, Germany
Tanja Döring, University of Bremen, Germany
Anja Exler, Adastra GmbH, Frankfurt/M, Germany
Marc Hassenzahl, University of Siegen, Germany
Johannes Konert, Fulda University of Applied Sciences, Fulda, Germany
Rainer Malaka, University of Bremen, Germany
Gerrit Meixner, Heilbronn University of Applied Sciences, Heilbronn, Germany
Tilo Mentler, Hochschule Trier, Germany
Jasminko Novak, Stralsund University of Applied Sciences, Germany
Michael Prilla, Technische Universität Clausthal, Germany
Albrecht Schmidt, Ludwig-Maximilians-Universität München, Germany
Nava Tintarev, TU Delft, Netherlands
Zeynep Tuncer, WBH – Mobile University of Technology, Darmstadt, Germany
Gerhard Weber, Technical University Dresden, Germany
Martijn C. Willemsen, Einhoven University of Technology, Netherlands
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Fachgebiete
Zeitschriften Informationen
Weitere Informationen
eISSN:
2196-6826
Sprache:
Englisch
Verlag:
Oldenbourg Wissenschaftsverlag
Weitere Informationen
Erstveröffentlichung:
20. August 2001
Erscheinungsweise:
3 Hefte pro Jahr
eISSN:
2196-6826
Zielgruppe(n) für diese Zeitschrift
The journal is an interdisciplinary professional forum for all scientists, business practitioners, and interested parties. It is devoted to discussing the development, user-appropriate design, and application of new information and communication technologies.
Creative Commons
BY 4.0
