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4 Zur Rhetorik im Kontext von Corporate Social Responsibility (CSR)

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Handbuch Werberhetorik
This chapter is in the book Handbuch Werberhetorik

Abstract

This chapter provides insight into the use of rhetoric in communication about Corporate Social Responsibility (CSR) focusing on the following three topics: assumption of responsibility, motives for doing good, and involvement of stakeholders. Based on an understanding of CSR going beyond respecting legal regulation, the chapter investigates how different companies deal with dilemmas and set priorities in order to portray themselves as responsible and trustworthy co-citizens. In conclusion, we state that the representation of responsibility varies depending on whether CSR is an integrated part of the core activity of the company or an add-on to compensate for the activities of the company. Moreover, the motives behind doing CSR and the company values determine the rhetorical positioning of the company as either proactive or reactive. Following the approach that the company and its stakeholders co-construct CSR communicatively, we conclude that it is essential for the company to involve stakeholders and their interests in order to deal with CSR-communication in a trustworthy way.

Abstract

This chapter provides insight into the use of rhetoric in communication about Corporate Social Responsibility (CSR) focusing on the following three topics: assumption of responsibility, motives for doing good, and involvement of stakeholders. Based on an understanding of CSR going beyond respecting legal regulation, the chapter investigates how different companies deal with dilemmas and set priorities in order to portray themselves as responsible and trustworthy co-citizens. In conclusion, we state that the representation of responsibility varies depending on whether CSR is an integrated part of the core activity of the company or an add-on to compensate for the activities of the company. Moreover, the motives behind doing CSR and the company values determine the rhetorical positioning of the company as either proactive or reactive. Following the approach that the company and its stakeholders co-construct CSR communicatively, we conclude that it is essential for the company to involve stakeholders and their interests in order to deal with CSR-communication in a trustworthy way.

Chapters in this book

  1. Frontmatter I
  2. Vorwort der Reihenherausgeber V
  3. Vorwort VII
  4. Inhaltsverzeichnis XI
  5. I Die Rhetorik des Werbens – grundsätzliche Perspektiven
  6. 1 Werbung als Grundprinzip der Demokratie 1
  7. 2 Politische Werbung in nicht-demokratischen Systemen am Beispiel der DDR 25
  8. 3 Rhetorik und Ökonomie 57
  9. 4 Zur Rhetorik im Kontext von Corporate Social Responsibility (CSR) 79
  10. 5 Kulturspezifik vs. Internationalisierung von Werberhetorik 97
  11. II Systematische Zugänge zur Werberhetorik
  12. 6 Argumentation und Topik 117
  13. 7 Rhetorische Figuren und ihre Funktionalität 137
  14. 8 Text-Bild-Rhetorik und visuelle Rhetorik 157
  15. 9 Die visuelle Rhetorik der Werbung: Design und aptum 179
  16. III Werberhetorik aus diachroner Perspektive
  17. 10 Rhetorik antiker und mittelalterlicher Werbung 191
  18. 11 Rhetorik der Werbung von 1450 bis 1800 215
  19. 12 Rhetorik der modernen Werbung I (19./20. Jh.) 235
  20. 13 Rhetorik der modernen Werbung II (Web) 255
  21. IV Formate des ökonomischen Werbens
  22. 14 Rhetorik und Ästhetik der Print- und Plakatwerbung 283
  23. 15 Rhetorik der Fernsehwerbung und audiovisueller Werbeformen 305
  24. 16 Rhetorik der Hörfunkwerbung und der Stimme 329
  25. 17 Rhetorik des Werbebriefs (off-/online) 353
  26. 18 Rhetorik von Online-Kurzformen 375
  27. 19 Rhetorik der Markenzeichen und Markennamen 397
  28. V Formate des politischen Werbens
  29. 20 Herrscherlob (Panegyrik) 413
  30. 21 Wahlprogramme und Wahlkampfreden 439
  31. 22 Kampagnenrhetorik 461
  32. 23 Wahl- und Abstimmungsplakate 483
  33. 24 Politische Online-Werbung 503
  34. VI Werberhetorik weiterer Domänen
  35. 25 Markenbildung in der Kultur 523
  36. 26 Rhetorik des Place-Branding 541
  37. 27 Rhetorik der sozialen Werbung 561
  38. 28 Die Rhetorik der Werbung im Sport 583
  39. 29 Wissenschafts-PR und Rhetorik 603
  40. 30 Argumentation und Werbung im umweltpolitischen Diskurs 623
  41. Übersicht Beiträgerinnen und Beiträger 645
  42. Sachregister 649
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