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16. Technical Communication And Technical Documentation

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Languages for Special Purposes
This chapter is in the book Languages for Special Purposes

Abstract

Although for centuries people have been writing instructions to explain technological advancements, technical communication only developed as a recognised occupational field in the twentieth century. The expansion of software industries in the 1980s, driven by the exponential increase in business computing and home computer ownership, led to a need for people who could explain technology to lay users. Thus, technical communication became a more recognised occupation. This chapter outlines the features and functions of contemporary technical communication and technical documentation contexts. Although technical communication is a field characterised by diversity, and therefore evades easy definition, our chapter delineates central concepts. In addition to explaining documentation types and writing processes, we also outline traditional skillsets and competencies, including writing, information design, and interviewing. We then explore evolving competencies of technical communicators, such as structured authoring, usability, and knowledge of web 2.0 technologies. The chapter concludes that, despite constant technological shifts, the ability to communicate clearly is central to this field.

Abstract

Although for centuries people have been writing instructions to explain technological advancements, technical communication only developed as a recognised occupational field in the twentieth century. The expansion of software industries in the 1980s, driven by the exponential increase in business computing and home computer ownership, led to a need for people who could explain technology to lay users. Thus, technical communication became a more recognised occupation. This chapter outlines the features and functions of contemporary technical communication and technical documentation contexts. Although technical communication is a field characterised by diversity, and therefore evades easy definition, our chapter delineates central concepts. In addition to explaining documentation types and writing processes, we also outline traditional skillsets and competencies, including writing, information design, and interviewing. We then explore evolving competencies of technical communicators, such as structured authoring, usability, and knowledge of web 2.0 technologies. The chapter concludes that, despite constant technological shifts, the ability to communicate clearly is central to this field.

Chapters in this book

  1. Frontmatter I
  2. Preface V
  3. Contents IX
  4. Part I: Fundamental Aspects
  5. 1.Lsp As Specialised Genres 3
  6. 2.Languages For Special Purposes As Instruments For Communicating Knowledge 26
  7. 3.Lsps As Instruments For Intercultural Communication 45
  8. 4.Lsp Lexicography And Typology Of Specialized Dictionaries 71
  9. 5.Teaching Lsp To Technical Communicators 96
  10. Part II: Lsps In Different Domains And Language Communities
  11. 6.Legal Language 113
  12. 7.Economic Language 151
  13. 9. Lsps In French 209
  14. 10. Finnish For Special Purposes: Terminology Work In Finland 225
  15. 11. Norwegian Lsps 234
  16. 12. Dominance Of Esp In Various Domains In The Context Of Gobal English 255
  17. 13. Gender And Lsp 267
  18. Part III: Corporate And Controlled Communication
  19. 14. Company-Speak, Organisation-Speak 279
  20. 15. Controlled Language 289
  21. 16. Technical Communication And Technical Documentation 307
  22. 17. Instructional Texts – Learn How To Get Things Done 321
  23. Part IV: Science Communication
  24. 18. The Language Of Science – A Systemicfunctional Perspective 345
  25. 19. Oral Discourse In Scientific Research 364
  26. 20. Legal Discourse As An Example Of Domain-Specific Science Communication 381
  27. 21. Lsps As Instruments For Science Communication 406
  28. Part V: Terminology And Multilingual Domain Communication
  29. 22. Term Formation And Neology 437
  30. 23. Terminological Concept Systems 453
  31. 24. Socioterminology 469
  32. 25.Technical Terminology 489
  33. 26. Terminology Work In Different Domains: Legal Terminology 509
  34. 27. Terminology Work In Different Domains: Medical Terminology 522
  35. 28. Terminology Work For Specific Problem Areas And Issues: The Case Of Oil Terminology 535
  36. 29.Legal translation 548
  37. Index 563
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