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Developing Social Sustainable Tourism for and with People with Hidden Disabilities: Reflections from Fyn, Denmark

  • Sofie Borch Nielsen , Maria Visser Maltesen und Bodil Blichfeldt
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Tourism Destination Development
Ein Kapitel aus dem Buch Tourism Destination Development

Abstract

Destinations across the globe are becoming increasingly aware of, and involved with, the issue of accessibility. As we generally live longer and awareness of disabilities increases, the number of people living with disabilities increases. The disability research often emphasises people with physical or vision-related disabilities and accentuates physical mobility issues whereas people with ‘hidden’ challenges (such as Dementia, Autism, Asperger’s and ADHD) and their needs and tourism-related challenges are often silenced in research and excluded in otherwise participatory tourism development processes. Investigating the more sensitive issues in the management and development of destinations, this chapter addresses the key topics of accessibility, inclusion, participation and social sustainability. We do so on the basis of research in Fyn, Denmark, in which we attempted to give voices to people with hidden disabilities and challenges and understand the latent opportunities, which may arise when including them in social sustainable destination development. In doing so, we applied collaborative design processes (co-design), through conversations, interviews and workshops, as this method allows for researchers to facilitate processes where the voices of the participants (co-designers) are listened to and engaged with (Duedahl & Liburd, 2019). Our research unfolds the paradoxes and problems that arise when trying to develop social sustainable destination development not for, but with the many different minorities that try to live, and travel, with hidden disabilities and how tourism businesses struggle to understand these different disabilities and convert this complex knowledge to inclusive facilities and practices.

Abstract

Destinations across the globe are becoming increasingly aware of, and involved with, the issue of accessibility. As we generally live longer and awareness of disabilities increases, the number of people living with disabilities increases. The disability research often emphasises people with physical or vision-related disabilities and accentuates physical mobility issues whereas people with ‘hidden’ challenges (such as Dementia, Autism, Asperger’s and ADHD) and their needs and tourism-related challenges are often silenced in research and excluded in otherwise participatory tourism development processes. Investigating the more sensitive issues in the management and development of destinations, this chapter addresses the key topics of accessibility, inclusion, participation and social sustainability. We do so on the basis of research in Fyn, Denmark, in which we attempted to give voices to people with hidden disabilities and challenges and understand the latent opportunities, which may arise when including them in social sustainable destination development. In doing so, we applied collaborative design processes (co-design), through conversations, interviews and workshops, as this method allows for researchers to facilitate processes where the voices of the participants (co-designers) are listened to and engaged with (Duedahl & Liburd, 2019). Our research unfolds the paradoxes and problems that arise when trying to develop social sustainable destination development not for, but with the many different minorities that try to live, and travel, with hidden disabilities and how tourism businesses struggle to understand these different disabilities and convert this complex knowledge to inclusive facilities and practices.

Kapitel in diesem Buch

  1. Frontmatter I
  2. Foreword VII
  3. Preface IX
  4. Contents XI
  5. The Need to Engage with Destination Development 1
  6. Part I: Developing Competitive Destinations
  7. Tourism Destinations: Risk, Management and Communication 11
  8. Destination Competitiveness and AI-based Methods 33
  9. Change Management Approaches to Encounter Rural Overtourism 55
  10. Visitor Management in Tourism Destinations: Current Challenges in Measuring and Managing Visitors’ Spatio-Temporal Behaviour 81
  11. Supporting Economically and Socially Sustainable Destination Development through Branding: Opportunities and Challenges 105
  12. Part II: Developing Sustainable Destinations
  13. From Global Frameworks to Local Meanings: Assessing Resilience for Sustainable Destinations through the Lens of Transdisciplinary Research 127
  14. Destination Resilience in the Context of COVID-19 and Its Hysteretic Impact on the Tourism System of South Tyrol 149
  15. Local Participation for a Higher Commitment to Destination Development 173
  16. Residents’ Attitudes and Sustainable Destination Development: Introducing the Tourism Acceptance Score 197
  17. Dogs, Frogs and Degrowth: Sustainable Development and Arctification as a Destination Development Dilemma in Northern Sweden 219
  18. Part III: Developing Accessible Destinations
  19. Principles and Practices of Effective Inclusive Stakeholder Community Engagement 243
  20. The Role of Universal Design in the Future of Tourism Planning and Development 261
  21. Developing Social Sustainable Tourism for and with People with Hidden Disabilities: Reflections from Fyn, Denmark 287
  22. Tourism Promotional Materials: Examining the Intersections of Accessibility and Inclusion 309
  23. Inclusive Destination Management Strategies 333
  24. Part IV: Developing Future-Proof Destinations
  25. Business as Usual or Completely Different? COVID-19 and Its Influence on the Participation in Tourism of the German Population 361
  26. Beyond Overtourism, Undertourism, the End of Tourism: New Perspectives for Urban Tourism 381
  27. Flight and Migration in the Context of Destinations: Conceptional Approaches and Empirical Insights Based on the Repurposing of Tourist Accommodation as Accommodation for Refugees – Case Study Bavaria 405
  28. The Challenge of Climate Change and Net-Zero Emissions for Destinations 425
  29. Techno-Utopia or Techno-Dystopia: Current and Future Extended Reality and Artificial Intelligence Developments in Destinations 453
  30. The Contribution of Academia to Destination Development 473
  31. List of Figures 483
  32. List of Tables 487
  33. List of Contributors 489
  34. Index 497
https://doi.org/10.1515/9783110794090-014

Kapitel in diesem Buch

  1. Frontmatter I
  2. Foreword VII
  3. Preface IX
  4. Contents XI
  5. The Need to Engage with Destination Development 1
  6. Part I: Developing Competitive Destinations
  7. Tourism Destinations: Risk, Management and Communication 11
  8. Destination Competitiveness and AI-based Methods 33
  9. Change Management Approaches to Encounter Rural Overtourism 55
  10. Visitor Management in Tourism Destinations: Current Challenges in Measuring and Managing Visitors’ Spatio-Temporal Behaviour 81
  11. Supporting Economically and Socially Sustainable Destination Development through Branding: Opportunities and Challenges 105
  12. Part II: Developing Sustainable Destinations
  13. From Global Frameworks to Local Meanings: Assessing Resilience for Sustainable Destinations through the Lens of Transdisciplinary Research 127
  14. Destination Resilience in the Context of COVID-19 and Its Hysteretic Impact on the Tourism System of South Tyrol 149
  15. Local Participation for a Higher Commitment to Destination Development 173
  16. Residents’ Attitudes and Sustainable Destination Development: Introducing the Tourism Acceptance Score 197
  17. Dogs, Frogs and Degrowth: Sustainable Development and Arctification as a Destination Development Dilemma in Northern Sweden 219
  18. Part III: Developing Accessible Destinations
  19. Principles and Practices of Effective Inclusive Stakeholder Community Engagement 243
  20. The Role of Universal Design in the Future of Tourism Planning and Development 261
  21. Developing Social Sustainable Tourism for and with People with Hidden Disabilities: Reflections from Fyn, Denmark 287
  22. Tourism Promotional Materials: Examining the Intersections of Accessibility and Inclusion 309
  23. Inclusive Destination Management Strategies 333
  24. Part IV: Developing Future-Proof Destinations
  25. Business as Usual or Completely Different? COVID-19 and Its Influence on the Participation in Tourism of the German Population 361
  26. Beyond Overtourism, Undertourism, the End of Tourism: New Perspectives for Urban Tourism 381
  27. Flight and Migration in the Context of Destinations: Conceptional Approaches and Empirical Insights Based on the Repurposing of Tourist Accommodation as Accommodation for Refugees – Case Study Bavaria 405
  28. The Challenge of Climate Change and Net-Zero Emissions for Destinations 425
  29. Techno-Utopia or Techno-Dystopia: Current and Future Extended Reality and Artificial Intelligence Developments in Destinations 453
  30. The Contribution of Academia to Destination Development 473
  31. List of Figures 483
  32. List of Tables 487
  33. List of Contributors 489
  34. Index 497
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Heruntergeladen am 3.12.2025 von https://www.degruyterbrill.com/document/doi/10.1515/9783110794090-014/html
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