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Chapter 11. Generic analysis of mobile application reviews in English and Spanish

A contrastive corpus-based study
  • Natalia Mora López
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Abstract

In this paper, the Systemic Functional Linguistics (SFL) approach to genre is applied to English and Spanish mobile application reviews from Google Play Store. These reviews are shown to be divisible into two optional stages, namely Evaluation and Description, the first part being more subjective and based on the author’s opinion and the second one more objective and focused on describing issues. The frequency of use of the Attitude axis from Appraisal Theory provides support for the distinction of those stages. The combination of the polarity of the contents of each stage together with the number of stars given to the item reviewed creates six patterns for the reviews. However, no noticeable differences between English and Spanish reviews were observed.

Abstract

In this paper, the Systemic Functional Linguistics (SFL) approach to genre is applied to English and Spanish mobile application reviews from Google Play Store. These reviews are shown to be divisible into two optional stages, namely Evaluation and Description, the first part being more subjective and based on the author’s opinion and the second one more objective and focused on describing issues. The frequency of use of the Attitude axis from Appraisal Theory provides support for the distinction of those stages. The combination of the polarity of the contents of each stage together with the number of stars given to the item reviewed creates six patterns for the reviews. However, no noticeable differences between English and Spanish reviews were observed.

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