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book: Good practice in der institutionellen Kommunikation
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Good practice in der institutionellen Kommunikation

Von der Deskription zur Bewertung in der Angewandten Gesprächsforschung
  • Edited by: Sylvia Bendel Larcher and Ina Pick
Language: German
Published/Copyright: 2023
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About this book

OA transformation package 2023

How can we identify successful linguistic action in recordings of institutional conversations? What is the basis for evaluation and how can it be collected empirically? The contributions analytically elaborate concrete forms of good practice for different institutional settings.

Author / Editor information

Sylvia Bendel Larcher, Lucerne University of Applied Sciences and Arts, Switzerland; Ina Pick, University of Basel, Switzerland.


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I

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VII

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IX

Ina Pick and Sylvia Bendel Larcher
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1

Sylvia Bendel Larcher
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11
Teil I: Theoretische und methodische Überlegungen

Carolin Gerwinski and Jan Gerwinski
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21

Monika Dannerer
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45

Sylvia Bendel Larcher and Ina Pick
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71
Teil II: Empirische Studien und Ergebnisse

Cordula Schwarze
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93

Stefan Hauser and Vera Mundwiler
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123

Ioulia Grigorieva
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149

Heike Knerich, Miriam Haagen and Justine Kohl
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175

Thomas Spranz-Fogasy, Christoph Nikendei, Johannes C. Ehrenthal and Susanne Kabatnik
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199

Robert Reinecke
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219

Ortrun Kliche and Ina Pick
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245

Ina Pick and Sylvia Bendel Larcher
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273

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297

Publishing information
Pages and Images/Illustrations in book
eBook published on:
March 20, 2023
eBook ISBN:
9783111010083
Hardcover published on:
March 20, 2023
Hardcover ISBN:
9783111009315
Pages and Images/Illustrations in book
Front matter:
10
Main content:
297
Illustrations:
12
Coloured Illustrations:
1
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