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Affective formulations in multilingual healthcare settings

  • Federico Farini
View more publications by John Benjamins Publishing Company
Emotion in Multilingual Interaction
This chapter is in the book Emotion in Multilingual Interaction

Abstract

This chapter discusses the results of research on the management of emotions in medical interactions involving Italian healthcare providers and Arabic- or Chinese-speaking interpreters and patients. Findings suggest that the possibility for patients’ emotions to become relevant in the medical encounter is affected by the conduct of interpreters as mediators of the inter-linguistic interaction. While this study also considers examples of interpreters’ actions that exclude patients’ emotions from the interaction, the analysis focuses on affective formulations related to patients’ expression of emotions and their function to involve doctors in an affective framework previously developed within dyadic monolingual interactions. This study offers insight into the ways interpreters may effectively promote emotion-sensitive healthcare practices that support a patient-centred model of inter-linguistic medicine.

Abstract

This chapter discusses the results of research on the management of emotions in medical interactions involving Italian healthcare providers and Arabic- or Chinese-speaking interpreters and patients. Findings suggest that the possibility for patients’ emotions to become relevant in the medical encounter is affected by the conduct of interpreters as mediators of the inter-linguistic interaction. While this study also considers examples of interpreters’ actions that exclude patients’ emotions from the interaction, the analysis focuses on affective formulations related to patients’ expression of emotions and their function to involve doctors in an affective framework previously developed within dyadic monolingual interactions. This study offers insight into the ways interpreters may effectively promote emotion-sensitive healthcare practices that support a patient-centred model of inter-linguistic medicine.

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