Chapter 21. Identity and space
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Gerlinde Mautner
Abstract
The aim of this chapter is to unpack the links between identity, space and discourse in organizational settings. Following a constructivist approach, the chapter first explores the nexus between space and discourse in general terms, before moving on to the more specific links between space and identity, both in the public domain and in organizations. With the conceptual background thus mapped out, the chapter then proceeds to present an exploratory case study involving a newly built university campus. Both during the building process and after the move, discourse could be seen to be the vehicle through which space was constructed, and struggles over identity and power carried out.
Abstract
The aim of this chapter is to unpack the links between identity, space and discourse in organizational settings. Following a constructivist approach, the chapter first explores the nexus between space and discourse in general terms, before moving on to the more specific links between space and identity, both in the public domain and in organizations. With the conceptual background thus mapped out, the chapter then proceeds to present an exploratory case study involving a newly built university campus. Both during the building process and after the move, discourse could be seen to be the vehicle through which space was constructed, and struggles over identity and power carried out.
Chapters in this book
- Prelim pages i
- Dedication v
- Table of contents vii
- Acknowledgements xi
- Chapter 1. Introduction 1
-
Part I. Struggling to construct professional competence
- Chapter 2. Coping with uncertainty 21
- Chapter 3. Constructing a “competent” meeting chair 39
- Chapter 4. Juggling “I”s and “we”s with “he”s and “she”s 57
- Chapter 5. Epistemic “Struggles” 79
- Chapter 6. Who’s the expert? 95
-
Part II. Struggling to (de-)construct in-group membership
- Chapter 7. You’re a proper tradesman mate 127
- Chapter 8. Indian women at work 147
- Chapter 9. The dynamics of identity struggle in interdisciplinary meetings in higher education 165
- Chapter 10. Laughables as a resource for foregrounding shared knowledge and shared identities in intercultural interactions in Scandinavia 185
- Chapter 11. Workplace conflicts as (re)source for analysing identity struggles in stories told in interviews 207
- Chapter 12. Identities on a learning curve 225
-
Part III. Struggling to combine (sometimes competing) expectations
- Chapter 13. Managing patients’ expectations in telephone complaints in Scotland 243
- Chapter 14. Identity work in nurse-client interactions in selected community hospitals in Kenya 263
- Chapter 15. ‘Even if there were procedures, we will be acting at our own discretion…’ 281
- Chapter 16. A kind of work 299
- Chapter 17. Adapting self for private and public audiences 317
- Chapter 18. “I speak French=eh” 335
-
Part IV. Struggling to define identity boundaries
- Chapter 19. The discursive accomplishment of identity during veterinary medical consultations in the UK 355
- Chapter 20. Embracing a new professional identity 371
- Chapter 21. Identity and space 387
- Chapter 22. Household workers’ use of directives to negotiate their professional identity in Lima, Peru 407
- Chapter 23. ‘We’re only here to help’ 427
- Chapter 24. Epilogue 445
- Index 455
Chapters in this book
- Prelim pages i
- Dedication v
- Table of contents vii
- Acknowledgements xi
- Chapter 1. Introduction 1
-
Part I. Struggling to construct professional competence
- Chapter 2. Coping with uncertainty 21
- Chapter 3. Constructing a “competent” meeting chair 39
- Chapter 4. Juggling “I”s and “we”s with “he”s and “she”s 57
- Chapter 5. Epistemic “Struggles” 79
- Chapter 6. Who’s the expert? 95
-
Part II. Struggling to (de-)construct in-group membership
- Chapter 7. You’re a proper tradesman mate 127
- Chapter 8. Indian women at work 147
- Chapter 9. The dynamics of identity struggle in interdisciplinary meetings in higher education 165
- Chapter 10. Laughables as a resource for foregrounding shared knowledge and shared identities in intercultural interactions in Scandinavia 185
- Chapter 11. Workplace conflicts as (re)source for analysing identity struggles in stories told in interviews 207
- Chapter 12. Identities on a learning curve 225
-
Part III. Struggling to combine (sometimes competing) expectations
- Chapter 13. Managing patients’ expectations in telephone complaints in Scotland 243
- Chapter 14. Identity work in nurse-client interactions in selected community hospitals in Kenya 263
- Chapter 15. ‘Even if there were procedures, we will be acting at our own discretion…’ 281
- Chapter 16. A kind of work 299
- Chapter 17. Adapting self for private and public audiences 317
- Chapter 18. “I speak French=eh” 335
-
Part IV. Struggling to define identity boundaries
- Chapter 19. The discursive accomplishment of identity during veterinary medical consultations in the UK 355
- Chapter 20. Embracing a new professional identity 371
- Chapter 21. Identity and space 387
- Chapter 22. Household workers’ use of directives to negotiate their professional identity in Lima, Peru 407
- Chapter 23. ‘We’re only here to help’ 427
- Chapter 24. Epilogue 445
- Index 455