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Chapter 4. Juggling “I”s and “we”s with “he”s and “she”s

Negotiating novice professional identities in stories of teamwork told in New Zealand job interviews
  • Sophie Reissner-Roubicek
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Identity Struggles
This chapter is in the book Identity Struggles

Abstract

Teamwork is perennially among graduate employers’ most wished-for competencies, and how candidates respond to teamwork questions can be pivotal to success or failure. This chapter addresses novice interviewees’ struggles to construct professional competence in line with the normative expectations of the competency framework. Drawing on a corpus of 30 graduate interviews collected in New Zealand, the analysis highlights the discursive struggle to balance individual and team identities in orienting to achievements and difficulties, explored in terms ofBamberg’s (2011)three identity dilemmas: sameness/difference, agency/control, and constancy/change. It reveals how identities are talked into being in the tension between the “we” and the “I”, in attributing blame and in acknowledging a learning outcome, which are crucial to constructing an employable identity.

Abstract

Teamwork is perennially among graduate employers’ most wished-for competencies, and how candidates respond to teamwork questions can be pivotal to success or failure. This chapter addresses novice interviewees’ struggles to construct professional competence in line with the normative expectations of the competency framework. Drawing on a corpus of 30 graduate interviews collected in New Zealand, the analysis highlights the discursive struggle to balance individual and team identities in orienting to achievements and difficulties, explored in terms ofBamberg’s (2011)three identity dilemmas: sameness/difference, agency/control, and constancy/change. It reveals how identities are talked into being in the tension between the “we” and the “I”, in attributing blame and in acknowledging a learning outcome, which are crucial to constructing an employable identity.

Chapters in this book

  1. Prelim pages i
  2. Dedication v
  3. Table of contents vii
  4. Acknowledgements xi
  5. Chapter 1. Introduction 1
  6. Part I. Struggling to construct professional competence
  7. Chapter 2. Coping with uncertainty 21
  8. Chapter 3. Constructing a “competent” meeting chair 39
  9. Chapter 4. Juggling “I”s and “we”s with “he”s and “she”s 57
  10. Chapter 5. Epistemic “Struggles” 79
  11. Chapter 6. Who’s the expert? 95
  12. Part II. Struggling to (de-)construct in-group membership
  13. Chapter 7. You’re a proper tradesman mate 127
  14. Chapter 8. Indian women at work 147
  15. Chapter 9. The dynamics of identity struggle in interdisciplinary meetings in higher education 165
  16. Chapter 10. Laughables as a resource for foregrounding shared knowledge and shared identities in intercultural interactions in Scandinavia 185
  17. Chapter 11. Workplace conflicts as (re)source for analysing identity struggles in stories told in interviews 207
  18. Chapter 12. Identities on a learning curve 225
  19. Part III. Struggling to combine (sometimes competing) expectations
  20. Chapter 13. Managing patients’ expectations in telephone complaints in Scotland 243
  21. Chapter 14. Identity work in nurse-client interactions in selected community hospitals in Kenya 263
  22. Chapter 15. ‘Even if there were procedures, we will be acting at our own discretion…’ 281
  23. Chapter 16. A kind of work 299
  24. Chapter 17. Adapting self for private and public audiences 317
  25. Chapter 18. “I speak French=eh” 335
  26. Part IV. Struggling to define identity boundaries
  27. Chapter 19. The discursive accomplishment of identity during veterinary medical consultations in the UK 355
  28. Chapter 20. Embracing a new professional identity 371
  29. Chapter 21. Identity and space 387
  30. Chapter 22. Household workers’ use of directives to negotiate their professional identity in Lima, Peru 407
  31. Chapter 23. ‘We’re only here to help’ 427
  32. Chapter 24. Epilogue 445
  33. Index 455
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