Contents

Kapitel in diesem Buch

1. Frontmatter I
2. Opening note V
3. Preface VII
4. Contents IX
5. About the editors XI
6. List of authors XIII
7. 1 The measurement of human capital and its relation to the generation of business value: empirical study 1
8. 2 A case of certified units in a Portuguese University: interactions of ISO 9000 norms with HRM practices, employee performance, and employee satisfaction 21
9. 3 Management tools for supporting productivity in organizations: empirical evidence from Slovenia 49
10. 4 Economic and social efficiency: the case for inverting the principle of productivity in public services 77
11. 5 Human resource management in the health system: in the never-ending quest for productivity improvement 109
12. 6 Critical role of managerial competencies in productivity enhancement interventions: an HRM perspective 133
13. 7 Competencies management in an SME: a lever for greater productivity 151
14. 8 Prospective characteristics of contemporary engineers (using the approach of mechanical engineering) 167
15. 9 Productivity and management: a bibliometric analysis 183
16. Index 187