7 Competencies management in an SME: a lever for greater productivity
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Abstract
In such a competitive marketcompetitive market, in which we are integrated, it is important to create sustainable bases for companies to achieve their goals. Therefore, it is necessary to monitor employee performance and developdevelop their skillsskills to provide the company with talenttalent suited to the roles in order to achieve the levels of success desired by the organization. This chapter presents methods, techniques, and instruments used for competency planning in a private small or medium-sized enterpriseSME.
The main objective of this chapter is to verify to what extent the planning and consequent preparation of competency managementcompetency management contribute to the good functioning of a small or medium-sized company. As well as verifying the influence that this planning will focus on acquiring and developing skillsskills for each employee, to gradually increase their satisfaction and motivation in performing their role. Therefore, the better the planning of skillsskills, the greater the chance for the company to succeed, and the better the performance and use of each person’s capabilitiescapabilities. The company’s production and its resulting success depend on the development of these same skills.
A quantitative approach research was carried out. A scale questionnaire was used as the research instrument. The research has shown that skillsskills managementskills management in this company is well implemented, which translates into satisfaction for the majority of workers! In addition, the employeesemployees presented a development of skills derived from trainingtraining actions and lectures according to the needs of each role. What is essential for a good level of work and cooperation to improve performance in order to make the company grow in the market. The main reasons for this success come from the way the leader deals with the problems presented by his employees and the way he helps them to become increasingly competent and capable.
Abstract
In such a competitive marketcompetitive market, in which we are integrated, it is important to create sustainable bases for companies to achieve their goals. Therefore, it is necessary to monitor employee performance and developdevelop their skillsskills to provide the company with talenttalent suited to the roles in order to achieve the levels of success desired by the organization. This chapter presents methods, techniques, and instruments used for competency planning in a private small or medium-sized enterpriseSME.
The main objective of this chapter is to verify to what extent the planning and consequent preparation of competency managementcompetency management contribute to the good functioning of a small or medium-sized company. As well as verifying the influence that this planning will focus on acquiring and developing skillsskills for each employee, to gradually increase their satisfaction and motivation in performing their role. Therefore, the better the planning of skillsskills, the greater the chance for the company to succeed, and the better the performance and use of each person’s capabilitiescapabilities. The company’s production and its resulting success depend on the development of these same skills.
A quantitative approach research was carried out. A scale questionnaire was used as the research instrument. The research has shown that skillsskills managementskills management in this company is well implemented, which translates into satisfaction for the majority of workers! In addition, the employeesemployees presented a development of skills derived from trainingtraining actions and lectures according to the needs of each role. What is essential for a good level of work and cooperation to improve performance in order to make the company grow in the market. The main reasons for this success come from the way the leader deals with the problems presented by his employees and the way he helps them to become increasingly competent and capable.
Chapters in this book
- Frontmatter I
- Opening note V
- Preface VII
- Contents IX
- About the editors XI
- List of authors XIII
- 1 The measurement of human capital and its relation to the generation of business value: empirical study 1
- 2 A case of certified units in a Portuguese University: interactions of ISO 9000 norms with HRM practices, employee performance, and employee satisfaction 21
- 3 Management tools for supporting productivity in organizations: empirical evidence from Slovenia 49
- 4 Economic and social efficiency: the case for inverting the principle of productivity in public services 77
- 5 Human resource management in the health system: in the never-ending quest for productivity improvement 109
- 6 Critical role of managerial competencies in productivity enhancement interventions: an HRM perspective 133
- 7 Competencies management in an SME: a lever for greater productivity 151
- 8 Prospective characteristics of contemporary engineers (using the approach of mechanical engineering) 167
- 9 Productivity and management: a bibliometric analysis 183
- Index 187
Chapters in this book
- Frontmatter I
- Opening note V
- Preface VII
- Contents IX
- About the editors XI
- List of authors XIII
- 1 The measurement of human capital and its relation to the generation of business value: empirical study 1
- 2 A case of certified units in a Portuguese University: interactions of ISO 9000 norms with HRM practices, employee performance, and employee satisfaction 21
- 3 Management tools for supporting productivity in organizations: empirical evidence from Slovenia 49
- 4 Economic and social efficiency: the case for inverting the principle of productivity in public services 77
- 5 Human resource management in the health system: in the never-ending quest for productivity improvement 109
- 6 Critical role of managerial competencies in productivity enhancement interventions: an HRM perspective 133
- 7 Competencies management in an SME: a lever for greater productivity 151
- 8 Prospective characteristics of contemporary engineers (using the approach of mechanical engineering) 167
- 9 Productivity and management: a bibliometric analysis 183
- Index 187
