6 Critical role of managerial competencies in productivity enhancement interventions: an HRM perspective
Abstract
Ofproductivity enhancement interventionsHRM perspective all the problems faced by management, productivity and its enhancement must surely be ranked as one of the most intractable. However, unfortunately, there is no single theory relating to productivity per se that can completely and unqualifiedly be accepted as accounting for all the known facts, and there is no definite set of prescriptions that are unequivocally supported by research data. Who is responsible for “productivity”? Is the individual worker expected to possess and provide his own competencies, or are increasing productivity levels a function of work groups? Or is it the responsibility of management and leadership? Answers to these questions are not simple. Some researchers and authors see productivity as being contained within the individual, while others view it as arising from sources outside the individual. In this chapter, we examine both points of view and show that all interventions aimed at productivity as well as its improvements encompass forces both within and external to the individual member of any organization. Developing and improving competencies to raise the productivity bar is required not just for individuals who plan to enter managerial positions or who currently manage organizations. It is needed to help anyone and everyone who wants to manage many aspects of life and relationships more and better. We need to change our behavior to acquire and develop competence, and to be savvier in our relationships with different kinds of people. People’s productivity rises if they improve their social and emotional intelligence. Fostering the development of such intelligence and coming up with an appropriate set of individual, interpersonal, and group interventions for registering higher and ever-increasing levels of productivity in organizations from a human resource managementhuman resource management perspective is the main theme of this chapter.
Abstract
Ofproductivity enhancement interventionsHRM perspective all the problems faced by management, productivity and its enhancement must surely be ranked as one of the most intractable. However, unfortunately, there is no single theory relating to productivity per se that can completely and unqualifiedly be accepted as accounting for all the known facts, and there is no definite set of prescriptions that are unequivocally supported by research data. Who is responsible for “productivity”? Is the individual worker expected to possess and provide his own competencies, or are increasing productivity levels a function of work groups? Or is it the responsibility of management and leadership? Answers to these questions are not simple. Some researchers and authors see productivity as being contained within the individual, while others view it as arising from sources outside the individual. In this chapter, we examine both points of view and show that all interventions aimed at productivity as well as its improvements encompass forces both within and external to the individual member of any organization. Developing and improving competencies to raise the productivity bar is required not just for individuals who plan to enter managerial positions or who currently manage organizations. It is needed to help anyone and everyone who wants to manage many aspects of life and relationships more and better. We need to change our behavior to acquire and develop competence, and to be savvier in our relationships with different kinds of people. People’s productivity rises if they improve their social and emotional intelligence. Fostering the development of such intelligence and coming up with an appropriate set of individual, interpersonal, and group interventions for registering higher and ever-increasing levels of productivity in organizations from a human resource managementhuman resource management perspective is the main theme of this chapter.
Chapters in this book
- Frontmatter I
- Opening note V
- Preface VII
- Contents IX
- About the editors XI
- List of authors XIII
- 1 The measurement of human capital and its relation to the generation of business value: empirical study 1
- 2 A case of certified units in a Portuguese University: interactions of ISO 9000 norms with HRM practices, employee performance, and employee satisfaction 21
- 3 Management tools for supporting productivity in organizations: empirical evidence from Slovenia 49
- 4 Economic and social efficiency: the case for inverting the principle of productivity in public services 77
- 5 Human resource management in the health system: in the never-ending quest for productivity improvement 109
- 6 Critical role of managerial competencies in productivity enhancement interventions: an HRM perspective 133
- 7 Competencies management in an SME: a lever for greater productivity 151
- 8 Prospective characteristics of contemporary engineers (using the approach of mechanical engineering) 167
- 9 Productivity and management: a bibliometric analysis 183
- Index 187
Chapters in this book
- Frontmatter I
- Opening note V
- Preface VII
- Contents IX
- About the editors XI
- List of authors XIII
- 1 The measurement of human capital and its relation to the generation of business value: empirical study 1
- 2 A case of certified units in a Portuguese University: interactions of ISO 9000 norms with HRM practices, employee performance, and employee satisfaction 21
- 3 Management tools for supporting productivity in organizations: empirical evidence from Slovenia 49
- 4 Economic and social efficiency: the case for inverting the principle of productivity in public services 77
- 5 Human resource management in the health system: in the never-ending quest for productivity improvement 109
- 6 Critical role of managerial competencies in productivity enhancement interventions: an HRM perspective 133
- 7 Competencies management in an SME: a lever for greater productivity 151
- 8 Prospective characteristics of contemporary engineers (using the approach of mechanical engineering) 167
- 9 Productivity and management: a bibliometric analysis 183
- Index 187
