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Interkulturelle Behördenkommunikation

Eine gesprächsanalytische Untersuchung zu Verständigungsproblemen zwischen Migranten und Behördenmitarbeitern in Berlin und Buenos Aires
  • Katharina Rosenberg
Language: German
Published/Copyright: 2014
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About this book

Communication between government authorities and immigrants is a topic of current relevance, posing difficulties for both sides. Drawing on 279 real conversations between immigrants and authorities in Berlin and Buenos Aires, this book discusses the causes of communication problems in an intercultural context and viable options for dealing with them. It is relevant for both research and practice.

Author / Editor information

Katharina Rosenberg, TU Chemnitz.


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Publishing information
Pages and Images/Illustrations in book
eBook published on:
November 27, 2013
eBook ISBN:
9783110309539
Hardcover published on:
November 15, 2013
Hardcover ISBN:
9783110308228
Pages and Images/Illustrations in book
Front matter:
10
Main content:
438
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