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Ten Social media and policy evolution in Taiwan

Abstract

The rise and development of online technology in the last several years has reshaped politics and policy-making in many ways. Social media creates highly interactive platforms through which individuals and communities share, co-create, discuss, and modify user-generated content, such as Facebook, Twitter, blogs and on-line forums. This chapter discusses how social media changes the way governments interact with citizens. These new digital communication tools provide governments new opportunities to understand and engage citizens. Engaging and empowering citizens are approaches advocated by political scholars in realizing real democracy. However, governments also face challenges at the same time in this digital era because of some side-effects created by these new internet applications.

Abstract

The rise and development of online technology in the last several years has reshaped politics and policy-making in many ways. Social media creates highly interactive platforms through which individuals and communities share, co-create, discuss, and modify user-generated content, such as Facebook, Twitter, blogs and on-line forums. This chapter discusses how social media changes the way governments interact with citizens. These new digital communication tools provide governments new opportunities to understand and engage citizens. Engaging and empowering citizens are approaches advocated by political scholars in realizing real democracy. However, governments also face challenges at the same time in this digital era because of some side-effects created by these new internet applications.

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