Understanding Comprehension Levels of Emergency Notifications by Limited English Proficient US Residents: Case Study of Korean-Americans in New York City
Abstract
The overall goal of this study was to examine any validity of emerging concerns about the effectiveness and usefulness of a single language public messaging system in a linguistically diverse environment by evaluating the level of understanding of Notify NYC messages among Korean LEP residents of New York City. Three task oriented objectives were completed to address the goal of this study: (1) using past Notify NYC messages, a survey to test comprehension levels among Korean LEP residents was created; (2) the survey was administered among two population samples, Korean LEP and native English speaking (NES); and (3) statistical analysis was employed to correlate the data, conduct testing of three hypotheses, and develop appropriate conclusions. The results demonstrate that primary challenges with effective use of a single-language system in providing emergency communication to LEP residents stem from the language barriers that exist for this population category in the US. The positive pattern correlation and high coefficient of determination imply that improving the clarity of the emergency messages could enhance the overall message comprehension among the LEP US residents.
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Supplemental Material:
The online version of this article (DOI: 10.1515/jhsem-2014-0063) offers supplementary material, available to authorized users.
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Artikel in diesem Heft
- Frontmatter
- Communications
- Reflections on 40 Years in the Hazards and Disasters Community
- Opinion
- Communicable Disease and Homeland Security: An Assessment of the US 2014 Ebola Incident
- Border Security: Defining it is the Real Challenge
- Tax Stimulus: The Third Direction for U.S. Government Cybersecurity Policy
- Research Articles
- Reducing Public Health Risk During Disasters: Identifying Social Vulnerabilities
- Healthcare Workers’ Willingness to Report to Work During an Influenza Pandemic: A Systematic Literature Review
- Understanding Comprehension Levels of Emergency Notifications by Limited English Proficient US Residents: Case Study of Korean-Americans in New York City
- Bioterrorism and Local Agency Preparedness: Results from an Experimental Study in Risk Communication
- Human Resource Management Practices to Support Emotional Labor in Emergency Response
- Examining Coordination in Disaster Response Using Simulation Methods
- A Genetic Algorithm Based Approach to Provide Solutions for Emergency Aid Stations Location Problem and a Case Study for Pendik/İstanbul
- A Socio-Demographic Analysis of Responses to Terrorism
- Are Emergency Departments in Istanbul Ready for the Earthquakes? Past Experience and Suggestions for Future Preparedness from Employees’ Viewpoint and the Literature