Practical motives are prominent in test-ordering in the Emergency Department
-
Armando van der Horst
, Dennis J. van de Wijngaart , Jolanda Scherrenburg , Nadine van Dijk und Pim M.W. Janssens
Abstract
Background:
Laboratory test ordering under time pressure may impact test-ordering behavior.
Methods:
To investigate the test-ordering behavior of doctors working under such pressure, we designed a questionnaire for trainees and staff in the Emergency Department (ED). This questionnaire addressed topics such as necessity of requested tests, time spent on ordering, costs and availability of tests, and the time of the day. We hypothesized that ordering behavior would be guided predominantly by the medical need of tests and aimed at identifying practical motives that also have an effect.
Results:
Remarkably, two-third of the respondents (67%) admitted that tests were ordered that would not influence treatment policy directly and 48% of the doctors stated that tests were ordered that do not impact treatment at all. The frequency of such orders was “sometimes” and “frequent” in a 50:50 ratio. Interestingly, tests that could prove relevant at a later stage are often ordered simultaneously to reduce burden on the patient. None of the respondents spent more than 3 min on the ordering process and very few (8%) desired more time for ordering. Most respondents (81%) declared to have limited knowledge of the costs of laboratory tests. A random survey covering four tests confirmed this. Generally, turnaround time did influence ordering behavior while time of the day did not.
Conclusions:
In conclusion, doctors in an ED – besides first of all medical motives – heavily exploit practical (non-medical) reasoning for laboratory test ordering, e.g. taking availability of tests into account and ordering non-immediate tests.
Acknowledgments
We would like to thank the doctors in our Emergency Department for filling out the questionnaire.
Author contributions: DJvdW, JS, NvD en PMWJ designed and distributed the questionnaire and collected the data. AvdH and PMWJ analyzed the data and wrote the manuscript. All the authors have accepted responsibility for the entire content of this submitted manuscript and approved submission.
Research funding: None declared.
Employment or leadership: None declared.
Honorarium: None declared.
Competing interests: The funding organization(s) played no role in the study design; in the collection, analysis, and interpretation of data; in the writing of the report; or in the decision to submit the report for publication.
References
1. van der Weijden T, van Bokhoven MA, Dinant GJ, van Hasselt CM, Grol RP. Understanding laboratory testing in diagnostic uncertainty: a qualitative study in general practice. Br J Gen Pract 2002;52:974–80.Suche in Google Scholar
2. Solomon DH, Hashimoto H, Daltroy L, Liang MH. Techniques to improve physicians’ use of diagnostic tests: a new conceptual framework. J Am Med Assoc 1998;280:2020–7.10.1001/jama.280.23.2020Suche in Google Scholar PubMed
3. Smellie WS, Murphy MJ, Galloway PJ, Hinnie J, McIlroy J, Dryburgh FJ. Audit of an emergency biochemistry service. J Clin Pathol 1995;48:1126–9.10.1136/jcp.48.12.1126Suche in Google Scholar PubMed PubMed Central
4. Axt-Adam P, van der Wouden JC, van der Does E. Influencing behavior of physicians ordering laboratory tests: a literature study. Medical Care 1993;31:784–94.10.1097/00005650-199309000-00003Suche in Google Scholar PubMed
5. Scherrenburg J, van de Wijngaart DJ, Janssens PM. Reducing the number of clinical stat phlebotomy orders: feasible or not? Clin Chem Lab Med 2012;50:2141–8.10.1515/cclm-2012-0286Suche in Google Scholar PubMed
6. Janssens PM. Managing the demand for laboratory testing: options and opportunities. Clin Chim Acta 2010;411:1596–602.10.1016/j.cca.2010.07.022Suche in Google Scholar PubMed
7. Verstappen WH, ter Riet G, Dubois WI, Winkens R, Grol RP, van der Weijden T. Variation in test ordering behaviour of GPs: professional or context-related factors? Fam Pract 2004;21:387–95.10.1093/fampra/cmh408Suche in Google Scholar PubMed
8. Koch H, van Bokhoven MA, ter Riet G, Hessels KM, van der Weijden T, Dinant GJ, et al. What makes general practitioners order blood tests for patients with unexplained complaints? A cross-sectional study. Eur J Gen Pract 2009;15:22–8.10.1080/13814780902855762Suche in Google Scholar PubMed
9. van Bokhoven MA, Koch H, van der Weijden T, Weekers-Muyres AH, Bindels PJ, Grol RP, et al. The effect of watchful waiting compared to immediate test ordering instructions on general practitioners’ blood test ordering behaviour for patients with unexplained complaints; a randomized clinical trial (ISRCTN55755886). Implement Sci 2012;7:29.10.1186/1748-5908-7-29Suche in Google Scholar PubMed PubMed Central
10. Vegting IL, van Beneden M, Kramer MH, Thijs A, Kostense PJ, Nanayakkara PW. How to save costs by reducing unnecessary testing: lean thinking in clinical practice. Eur J Intern Med 2012;23:70–5.10.1016/j.ejim.2011.07.003Suche in Google Scholar PubMed
11. Feldman LS, Shihab HM, Thiemann D, Yeh HC, Ardolino M, Mandell S, et al. Impact of providing fee data on laboratory test ordering: a controlled clinical trial. J Am Med Assoc Intern Med 2013;173:903–8.10.1001/jamainternmed.2013.232Suche in Google Scholar PubMed
12. Qaseem A, Alguire P, Dallas P, Feinberg LE, Fitzgerald FT, Horwitch C, et al. Appropriate use of screening and diagnostic tests to foster high-value, cost-conscious care. Ann Intern Med 2012;156:147–9.10.7326/0003-4819-156-2-201201170-00011Suche in Google Scholar PubMed
13. Van de Wijngaart DJ, Scherrenburg J, van den Broek L, van Dijk N, Janssens PM. A survey of doctors reveals that few laboratory tests are of primary importance at the Emergency Department. Diagnosis 2014;1:239–44.10.1515/dx-2014-0025Suche in Google Scholar PubMed
14. Janssens PM, van de Wijngaart DJ, van Dijk N. Sensible use of laboratory testing requires active laboratory involvement. Clin Chem Lab Med 2014;52:e131–2.10.1515/cclm-2013-1097Suche in Google Scholar PubMed
15. Richards SE, Shiffermiller JF, Wells AD, May SM, Chakraborty S, Caverzagie KJ, et al. A clinical process change and educational intervention to reduce the use of unnecessary preoperative tests. J Grad Med Educ 2014;6:733–7.10.4300/JGME-D-14-00211.1Suche in Google Scholar PubMed PubMed Central
16. Korenstein D, Kale M, Levinson W. Teaching value in academic environments: shifting the ivory tower. J Am Med Assoc 2013;310:1671–2.10.1001/jama.2013.280380Suche in Google Scholar PubMed
17. Miyakis S, Karamanof G, Liontos M, Mountokalakis TD. Factors contributing to inappropriate ordering of tests in an academic medical department and the effect of an educational feedback strategy. Postgrad Med J 2006;82:823–9.10.1136/pgmj.2006.049551Suche in Google Scholar PubMed PubMed Central
18. Graham JD, Potyk D, Raimi E. Hospitalists’ awareness of patient charges associated with inpatient care. J Hosp Med 2010;5:295–7.10.1002/jhm.655Suche in Google Scholar PubMed
19. Schilling UM. Cost awareness among Swedish physicians working at the emergency department. Eur J Emerg Med 2009;16:131–4.10.1097/MEJ.0b013e32831cf605Suche in Google Scholar PubMed
20. Allan GM, Lexchin J. Physician awareness of diagnostic and nondrug therapeutic costs: a systematic review. Int J Technol Assess Health Care 2008;24:158–65.10.1017/S0266462308080227Suche in Google Scholar PubMed
21. Lippi G, Cervellin G, Plebani M. Less is more, but do not throw out the baby with the bathwater either! Diagnosis 2014;1:199–201.10.1515/dx-2014-0041Suche in Google Scholar PubMed
22. Lippi G, Mattiuzzi C. Testing volume is not synonymous of cost, value and efficacy in laboratory diagnostics. Clin Chem Lab Med 2013;51:243–5.10.1515/cclm-2012-0502Suche in Google Scholar PubMed
23. Salinas M, Lopez-Garrigos M, Uris J, Pilot Group of the Appropriate Utilization of Laboratory Tests (REDCONLAB) Working Group. Differences in laboratory requesting patterns in emergency departments in Spain. Ann Clin Biochem 2013;50:353–9.10.1177/0004563212474568Suche in Google Scholar PubMed
24. Lee HC, Kim YK, Song JH, Song KE. Proposal of laboratory test panel based on patients’ chief complaints in emergency department. Korean J Lab Med 2010;30:444–50.10.3343/kjlm.2010.30.4.444Suche in Google Scholar PubMed
25. Stuart PJ, Crooks S, Porton M. An interventional program for diagnostic testing in the emergency department. Med J Aust 2002;177:131–4.10.5694/j.1326-5377.2002.tb04697.xSuche in Google Scholar PubMed
26. Pareek M, Haidl F, Folkestad L, Brabrand M. Use of predefined biochemical admission profiles does not reduce the number of tests or total cost: a randomized-controlled pilot study. Eur J Emerg Med 2013;21:42–5.10.1097/MEJ.0b013e32836437ebSuche in Google Scholar PubMed
27. Bovier PA, Martin DP, Perneger TV. Cost-consciousness among Swiss doctors: a cross-sectional survey. BMC Health Serv Res 2005;5:72.10.1186/1472-6963-5-72Suche in Google Scholar PubMed PubMed Central
28. Huck A, Lewandrowski K. Utilization management in the clinical laboratory: an introduction and overview of the literature. Clin Chem Acta 2014;427:111–7.10.1016/j.cca.2013.09.021Suche in Google Scholar PubMed
29. Goetz C, Rotman SR, Hartoularos G, Bishop TF. The effect of charge display on cost of care and physician practice behaviors: a systematic review. J Gen Intern Med 2015;30:835–42.10.1007/s11606-015-3226-5Suche in Google Scholar PubMed PubMed Central
30. Bates DW, Kuperman GJ, Jha A, Teich JM, Orav EJ, Ma’luf N, et al. Does the computerized display of charges affect inpatient ancillary test utilization? Arch Intern Med 1997;157:2501–8.10.1001/archinte.1997.00440420135015Suche in Google Scholar
31. Shojania KG, Jennings A, Mayhew A, Ramsay C, Eccles M, Grimshaw J. The effects of on-screen, point-of-care computer reminders on processes and outcomes of care. Cochrane Database Syst Rev 2009;3:CD001096.10.1002/14651858.CD001096.pub2Suche in Google Scholar PubMed PubMed Central
32. Calderon-Margalit R, Mor-Yosef S, Mayer M, Adler B, Shapira SC. An administrative intervention to improve the utilization of laboratory tests within a university hospital. Int J Qual Health Care 2005;17:243–8.10.1093/intqhc/mzi025Suche in Google Scholar PubMed
33. Fryer AA, Smellie WS. Managing demand for laboratory tests: a laboratory toolkit. J Clin Pathol 2013;66:62–72.10.1136/jclinpath-2011-200524Suche in Google Scholar PubMed
Supplemental Material:
The online version of this article (DOI: https://doi.org/10.1515/cclm-2016-1092) offers supplementary material, available to authorized users.
©2017 Walter de Gruyter GmbH, Berlin/Boston
Artikel in diesem Heft
- Frontmatter
- Editorials
- Reporting LDL-cholesterol levels in the era of intensive lipid management: a clarion call
- The challenges of genetic risk scores for the prediction of coronary heart disease
- Reviews
- Advanced lipoprotein testing for cardiovascular diseases risk assessment: a review of the novel approaches in lipoprotein profiling
- A review of the challenge in measuring and standardizing BCR-ABL1
- Mini Review
- Challenges in the analysis of epigenetic biomarkers in clinical samples
- Opinion Paper
- Defining a roadmap for harmonizing quality indicators in Laboratory Medicine: a consensus statement on behalf of the IFCC Working Group “Laboratory Error and Patient Safety” and EFLM Task and Finish Group “Performance specifications for the extra-analytical phases”
- Genetics and Molecular Diagnostics
- Assessment of EGFR mutation status using cell-free DNA from bronchoalveolar lavage fluid
- General Clinical Chemistry and Laboratory Medicine
- A survey of patients’ views from eight European countries of interpretive support from Specialists in Laboratory Medicine
- Verification of examination procedures in clinical laboratory for imprecision, trueness and diagnostic accuracy according to ISO 15189:2012: a pragmatic approach
- Expressing analytical performance from multi-sample evaluation in laboratory EQA
- A candidate reference method for serum potassium measurement by inductively coupled plasma mass spectrometry
- Practical motives are prominent in test-ordering in the Emergency Department
- Technical and clinical validation of the Greiner FC-Mix glycaemia tube
- Comparison of pneumatic tube system with manual transport for routine chemistry, hematology, coagulation and blood gas tests
- Accuracy of cerebrospinal fluid Aβ1-42 measurements: evaluation of pre-analytical factors using a novel Elecsys immunosassay
- Evaluation of cannabinoids concentration and stability in standardized preparations of cannabis tea and cannabis oil by ultra-high performance liquid chromatography tandem mass spectrometry
- Analytical performance and diagnostic accuracy of six different faecal calprotectin assays in inflammatory bowel disease
- Novel immunoassays for detection of CUZD1 autoantibodies in serum of patients with inflammatory bowel diseases
- Hematology and Coagulation
- Critical appraisal of discriminant formulas for distinguishing thalassemia from iron deficiency in patients with microcytic anemia
- Reference Values and Biological Variations
- Reference ranges of thromboelastometry in healthy full-term and pre-term neonates
- Cancer Diagnostics
- Immunoparesis in IgM gammopathies as a useful biomarker to predict disease progression
- Cardiovascular Diseases
- Assessment of the clinical utility of adding common single nucleotide polymorphism genetic scores to classical risk factor algorithms in coronary heart disease risk prediction in UK men
- Time and age dependent decrease of NT-proBNP after septal myectomy in hypertrophic obstructive cardiomyopathy
- Infectious Diseases
- Higher serum caspase-cleaved cytokeratin-18 levels during the first week of sepsis diagnosis in non-survivor patients
- Letters to the Editor
- Data mining for age-related TSH reference intervals in adulthood
- Intra-laboratory variation and its effect on gestational diabetes diagnosis
- Evaluation of long-term imprecision of automated complete blood cell count on the Sysmex XN-9000 system
- Sensitivity of the Sysmex XN9000 WPC-channel for detection of monoclonal B-cell populations
- Evaluation of biotin interference on immunoassays: new data for troponin I, digoxin, NT-Pro-BNP, and progesterone
- Stability of procalcitonin in cerebrospinal fluid
- Between-laboratory analysis of IgG antibodies against Aspergillus fumigatus in paired quality control samples
- Mass spectrometry vs. immunoassay in clinical and forensic toxicology: qui modus in rebus est?
- Great need for changes in higher education in Greece
- A note from the Editor in Chief regarding the Letter to the Editor “Great need for changes in higher education in Greece”
Artikel in diesem Heft
- Frontmatter
- Editorials
- Reporting LDL-cholesterol levels in the era of intensive lipid management: a clarion call
- The challenges of genetic risk scores for the prediction of coronary heart disease
- Reviews
- Advanced lipoprotein testing for cardiovascular diseases risk assessment: a review of the novel approaches in lipoprotein profiling
- A review of the challenge in measuring and standardizing BCR-ABL1
- Mini Review
- Challenges in the analysis of epigenetic biomarkers in clinical samples
- Opinion Paper
- Defining a roadmap for harmonizing quality indicators in Laboratory Medicine: a consensus statement on behalf of the IFCC Working Group “Laboratory Error and Patient Safety” and EFLM Task and Finish Group “Performance specifications for the extra-analytical phases”
- Genetics and Molecular Diagnostics
- Assessment of EGFR mutation status using cell-free DNA from bronchoalveolar lavage fluid
- General Clinical Chemistry and Laboratory Medicine
- A survey of patients’ views from eight European countries of interpretive support from Specialists in Laboratory Medicine
- Verification of examination procedures in clinical laboratory for imprecision, trueness and diagnostic accuracy according to ISO 15189:2012: a pragmatic approach
- Expressing analytical performance from multi-sample evaluation in laboratory EQA
- A candidate reference method for serum potassium measurement by inductively coupled plasma mass spectrometry
- Practical motives are prominent in test-ordering in the Emergency Department
- Technical and clinical validation of the Greiner FC-Mix glycaemia tube
- Comparison of pneumatic tube system with manual transport for routine chemistry, hematology, coagulation and blood gas tests
- Accuracy of cerebrospinal fluid Aβ1-42 measurements: evaluation of pre-analytical factors using a novel Elecsys immunosassay
- Evaluation of cannabinoids concentration and stability in standardized preparations of cannabis tea and cannabis oil by ultra-high performance liquid chromatography tandem mass spectrometry
- Analytical performance and diagnostic accuracy of six different faecal calprotectin assays in inflammatory bowel disease
- Novel immunoassays for detection of CUZD1 autoantibodies in serum of patients with inflammatory bowel diseases
- Hematology and Coagulation
- Critical appraisal of discriminant formulas for distinguishing thalassemia from iron deficiency in patients with microcytic anemia
- Reference Values and Biological Variations
- Reference ranges of thromboelastometry in healthy full-term and pre-term neonates
- Cancer Diagnostics
- Immunoparesis in IgM gammopathies as a useful biomarker to predict disease progression
- Cardiovascular Diseases
- Assessment of the clinical utility of adding common single nucleotide polymorphism genetic scores to classical risk factor algorithms in coronary heart disease risk prediction in UK men
- Time and age dependent decrease of NT-proBNP after septal myectomy in hypertrophic obstructive cardiomyopathy
- Infectious Diseases
- Higher serum caspase-cleaved cytokeratin-18 levels during the first week of sepsis diagnosis in non-survivor patients
- Letters to the Editor
- Data mining for age-related TSH reference intervals in adulthood
- Intra-laboratory variation and its effect on gestational diabetes diagnosis
- Evaluation of long-term imprecision of automated complete blood cell count on the Sysmex XN-9000 system
- Sensitivity of the Sysmex XN9000 WPC-channel for detection of monoclonal B-cell populations
- Evaluation of biotin interference on immunoassays: new data for troponin I, digoxin, NT-Pro-BNP, and progesterone
- Stability of procalcitonin in cerebrospinal fluid
- Between-laboratory analysis of IgG antibodies against Aspergillus fumigatus in paired quality control samples
- Mass spectrometry vs. immunoassay in clinical and forensic toxicology: qui modus in rebus est?
- Great need for changes in higher education in Greece
- A note from the Editor in Chief regarding the Letter to the Editor “Great need for changes in higher education in Greece”