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Digital discourse and its discontents

  • Wolfgang Teubert
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Variation in Time and Space
This chapter is in the book Variation in Time and Space

Abstract

One of the possible explanations for the decline in IQ test results over the last few decades is the effect computerised digitisation has on our communicative behaviour. In what I call the digital discourse mode the content of what is said is not interpreted but dealt with as data, which are processed mechanically, resulting in a Yes/No, Right/Wrong, or Zero/One response. This mode existed long before the invention of the computer; it has been the standard mode of bureaucracy, exemplified, for instance, in the film I, Daniel Blake in the interaction between the protagonist and authority. It requires people to accept rules others have made, and to comply with the exigencies of the system, whether they make sense or not. The digital mode prevents change, fossilising the status quo. In the analogue discourse mode, on the other hand, people carry out controversies by exchanging arguments, thus enabling the emergence of new ideas. The more we engage in this dialogic mode, the more our creative intelligence unfolds. With the introduction of AI, we are increasingly confronted with algorithms which though digital imitate the analogue discourse mode, making us believe we are engaging in unregulated discussions, for instance with bots or so-called personal assistants such as Alexa. But such algorithms control in undisclosed ways not only the information to which we have access but also censure our output, while at the same time commodifying our digital identities. What this new digital discourse mode has in common with the ‘post-bureaucracy’ of today is that people are left in the dark about the true objectives of those whose algorithms define our communicative behaviour and restrict our creativity.

Abstract

One of the possible explanations for the decline in IQ test results over the last few decades is the effect computerised digitisation has on our communicative behaviour. In what I call the digital discourse mode the content of what is said is not interpreted but dealt with as data, which are processed mechanically, resulting in a Yes/No, Right/Wrong, or Zero/One response. This mode existed long before the invention of the computer; it has been the standard mode of bureaucracy, exemplified, for instance, in the film I, Daniel Blake in the interaction between the protagonist and authority. It requires people to accept rules others have made, and to comply with the exigencies of the system, whether they make sense or not. The digital mode prevents change, fossilising the status quo. In the analogue discourse mode, on the other hand, people carry out controversies by exchanging arguments, thus enabling the emergence of new ideas. The more we engage in this dialogic mode, the more our creative intelligence unfolds. With the introduction of AI, we are increasingly confronted with algorithms which though digital imitate the analogue discourse mode, making us believe we are engaging in unregulated discussions, for instance with bots or so-called personal assistants such as Alexa. But such algorithms control in undisclosed ways not only the information to which we have access but also censure our output, while at the same time commodifying our digital identities. What this new digital discourse mode has in common with the ‘post-bureaucracy’ of today is that people are left in the dark about the true objectives of those whose algorithms define our communicative behaviour and restrict our creativity.

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