Chapters in this book

1. Frontmatter i
2. Contents v
3. Acknowledgments vii
4. Introduction 1
5. chapter 1. Barriers to Intercultural Business Communication 9
6. chapter 2. Government–Business Relationship and Business Organizations in Japan 29
7. chapter 3. Establishing Business Relations with the Japanese 43
8. chapter 4. Interpersonal Communication and Sales Presentation 63
9. chapter 5. Contract Negotiation and Conflict Resolution 83
10. chapter 6. Decision Making in Japanese Business Organizations 117
11. chapter 7. Public Speaking and Presentations 135
12. chapter 8. Working for Overseas Japanese Multinationals 155
13. chapter 9. Living and Working in Japan 175
14. Notes 201
15. Glossary of Japanese Terms and Concepts 207
16. Index 211
17. About the Author 216