Working alliance and client design as discursive achievements in first sessions of executive coaching
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Eva-Maria Graf
Abstract
While outcome research has convincingly proven that the working alliance is a key success factor in coaching, qualitative process-oriented insights are so far missing. We strive to fill this gap by shifting the focus from ‘the working alliance is crucial’ to ‘how is the working alliance discursively accomplished in authentic coaching interactions?’. The guiding assumption is that the coaching alliance emerges locally as a joint product of coach and clients’ negotiation process. We analyze the first sessions of two different coach-client dyads from the executive coaching protocol Emotional Intelligentes Coaching within an integrative discourse analytic framework. Our analyses demonstrate that the coach displays a specific ‘client design’ in the local discursive management of the working alliance.
Abstract
While outcome research has convincingly proven that the working alliance is a key success factor in coaching, qualitative process-oriented insights are so far missing. We strive to fill this gap by shifting the focus from ‘the working alliance is crucial’ to ‘how is the working alliance discursively accomplished in authentic coaching interactions?’. The guiding assumption is that the coaching alliance emerges locally as a joint product of coach and clients’ negotiation process. We analyze the first sessions of two different coach-client dyads from the executive coaching protocol Emotional Intelligentes Coaching within an integrative discourse analytic framework. Our analyses demonstrate that the coach displays a specific ‘client design’ in the local discursive management of the working alliance.
Chapters in this book
- Prelim pages i
- Table of contents v
- Practices of relationship management in organized helping 1
- Forging relationships in psychotherapeutic interaction 27
- Doing We – Working alliance in psychotherapeutic relationships 51
- What about you? 79
- So let’s say men can’t understand that much 105
- Relationship management by means of solution-oriented questions in German psychodiagnostic interviews 127
- The role of semi-responsive answers for relationship building in coaching 151
- Working alliance and client design as discursive achievements in first sessions of executive coaching 171
- Relationship building in oncological doctor-patient interaction 195
- Practices of relationship building in Hungarian primary care 221
- Building (dis-)affiliative medical relationships through interactional practices of knowledge management 243
- How are you getting on with these? 265
- Twitter as a helping medium 287
- Relational dimensions of organized helping 315
- Index 329
Chapters in this book
- Prelim pages i
- Table of contents v
- Practices of relationship management in organized helping 1
- Forging relationships in psychotherapeutic interaction 27
- Doing We – Working alliance in psychotherapeutic relationships 51
- What about you? 79
- So let’s say men can’t understand that much 105
- Relationship management by means of solution-oriented questions in German psychodiagnostic interviews 127
- The role of semi-responsive answers for relationship building in coaching 151
- Working alliance and client design as discursive achievements in first sessions of executive coaching 171
- Relationship building in oncological doctor-patient interaction 195
- Practices of relationship building in Hungarian primary care 221
- Building (dis-)affiliative medical relationships through interactional practices of knowledge management 243
- How are you getting on with these? 265
- Twitter as a helping medium 287
- Relational dimensions of organized helping 315
- Index 329