Chapters in this book

1. Prelim pages i
2. Table of contents vii
3. Multilingualism at work 1
4. Public sector
5. Linguistic competence and professional identity in English medium instruction 13
6. The multilingual organization of remembrance in Nazi camp memorials 47
7. Achieving bilingualism in the Canadian federal public workplace 81
8. Medical sector
9. Managing linguistic diversity in a South African HIV/AIDS day clinic 107
10. Interpreter-mediated interaction as a way to promote multilingualism 141
11. Nurses as interpreters? 163
12. Business sector
13. Conflicting discourses of rapport and co-membership 187
14. Plurilingual practices at multilingual workplaces 211
15. Do other languages than English matter? 235
16. Multilingual business writing 253
17. Index 273