Chapters in this book

1. Frontmatter i
2. Contents vii
3. Preface xi
4. Historical Overview 1
5. Volume II. The Socio-Technical Perspective 35
6. Introduction to Volume II 36
7. Shaping a New Field
8. The Stress of Isolated Dependence 64
9. Alternative Work Organizations 84
10. Productivity and Social Organization 106
11. The Ahmedabad Experiment Revisited 130
12. Characteristics of Socio-Technical Systems 157
13. Conceptual Developments
14. Designing Socio-Technical Systems for Greenfield Sites 192
15. The Assembly Line 202
16. The Second Design Principle 214
17. Socio-Technical Foundations for a New Social Order? 234
18. The Historical Validity of the Norwegian Industrial Democracy Project 254
19. Toward a New Philosophy of Management 259
20. Alternatives to Hierarchies 283
21. Designing with Minimal Critical Specifications 294
22. The Coming Crisis for Production Management 303
23. Principles of Socio-Technical Design 314
24. Socio-Technical Ideas at the End of the ’70s 324
25. QWL and the ’80s 338
26. Associated Studies
27. Organizational Choice and the New Technology 354
28. On the Collaboration Between Social Scientists and Engineers 369
29. Technology, Territory and Time 385
30. Strategic Projects
31. A Learning Organization in Practice 409
32. Action Research in an American Underground Coal Mine 417
33. The Limits of Laissez-Faire as a Socio-Technical Change Strategy 451
34. Socio-Technical Projects in the Canadian Federal Public Service 474
35. The Norskhydro Fertilizer Plant 492
36. Visual Display Technology, Worker Disablement and Work Organization 508
37. A New Type of Labor-Management Contract Involving the Quality of Working Life 532
38. Collaborative Action Research
39. Socio-Technical Unit Operations Analysis 559
40. The Nine-Step Model 569
41. A Socio-Technical Critique of Scientific Management 580
42. The Participative Design Workshop 599
43. Legislating for Quality of Work Life 614
44. Socio-Technical Action Simulations for Engaging with Engineering Designers 618
45. Work Improvement and Organizational Democracy 633
46. Nonroutine Office Work 644
47. Pava’s Extension of Socio-Technical Theory to Advanced Information Technologies 662
48. A Brief Introduction to the Emerys’ “Search Conference” 674
49. Contributors 679
50. Subject Index 681
51. Name Index 692
52. Backmatter 697