Decoding CEO-Speak
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Russell Craig
and Joel Amernic
About this book
Decoding CEO-Speak monitors the written and oral language of CEOs to reveal its manipulative, enlightening, frustrating, inspiring, and disturbing characteristics.
Author / Editor information
Russell Craig is a full professor in the Faculty of Business at Durham University.
Amernic Joel :
Joel Amernic is a full professor in the Joseph L. Rotman School of Management at the University of Toronto.
Reviews
"Russell Craig and Joel Amernic have written a leadership book for our times. They help readers understand society’s fascination with top leaders through the power of words with an eye toward accountability. The message of Decoding CEO-Speak is that communication matters. Language matters. Tone matters. What a refreshing and provocative message to counter today’s post-truth leadership where words seem to lose their currency. This book is a must-read for all students of leadership and communication, practitioners, and academics alike."
Niamh Brennan, Michael MacCormac Professor of Management, University College Dublin and Founder/Academic Director, UCD Centre for Corporate Governance:
"A lucid, compelling, and entertaining exposition by two world-class authorities on the subject. Russell Craig and Joel Amernic ensure a contemporary flavor with an epilogue on pandemic-speak. This scholarly work assembles a wide literature, advice on method, and illustrative exemplars of CEO-speak. It is set to become the benchmark for texts on the subject."
Prem Sikka, Member of UK House of Lords and Emeritus Professor of Accounting, University of Essex and University of Sheffield:
"This innovative book is essential reading for anyone interested in making sense of the language games played by CEOs. Decoding CEO-Speak is especially useful for policymakers, employees, investors, trade unions, scholars, students, journalists, and others trying to decode what the masters of the contemporary world are saying, and also what they would rather not say."
Topics
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Frontmatter
i -
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Contents
vii -
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List of Exhibits
ix -
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Foreword
xi -
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Acknowledgments
xiii -
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Chapter one Introduction
1 -
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Chapter two Tone at the Top
12 -
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Chapter three Ethicality
28 -
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Chapter four Reputation
39 -
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Chapter five Deception
53 -
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Chapter six Safety Culture
67 -
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Chapter seven Twitter
87 -
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Chapter eight Tweets as Propaganda
99 -
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Chapter nine Accounting-Speak
113 -
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Chapter ten Autobiographical Vignettes
126 -
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Chapter eleven Narcissism and Hubris
142 -
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Chapter twelve Monitoring CEO-Speak
162 -
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Epilogue Pandemic
170 -
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Appendix A. DICTION Text Analysis Software Explained
179 -
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Appendix B. Statement of Tim Sloan to the US Senate Committee on Banking, Housing and Urban Affairs
181 -
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Appendix C. Tony Hayward’s Speech to BP’s AGM in 2010
187 -
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Appendix D. The “Drivers” Theme in Khosrowshahi’s First 100 Tweets at Uber
193 -
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Appendix E Statement of Jeff Bezos to the US House of Representatives Committee on the Judiciary
198 -
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Notes
201 -
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References
221 -
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Index
239