7. Accessible Tourism in Australia

Kapitel in diesem Buch

1. Frontmatter i
2. Contents v
3. Editors xii
4. Contributing Authors xv
5. Acknowledgements xxiii
6. Foreword xxv
7. 1. Introduction 1
8. Section 1: Policies and Strategies for Accessible Tourism
9. 2. European Policies for Accessible Tourism 19
10. 3. Accessible Tourism in Flanders: Policy Support and Incentives 36
11. 4. Accessible Tourism for All in Germany 46
12. 5. Accessible Tourism in Greece: Beaches and Bathing for All 55
13. 6. The United States: Travellers with Disabilities 65
14. 7. Accessible Tourism in Australia 79
15. 8. Accessible Tourism in New Zealand 114
16. Section 2: Networks and Partnerships
17. 9. Universal Tourism Networks 127
18. 10. Tourism Victoria, Australia – An Integrative Model of Inclusive Tourism for People with Disabilities 144
19. 11. Accessible Tourism in Sweden: Experiences, Stakeholders, Marketing 157
20. 12. The Third Sector Responses to Accessible/Disability Tourism 168
21. 13. Accessible Dive Tourism 180
22. Section 3: The Accessible Tourism Value Chain
23. 14. Tour Operating for the Less Mobile Traveller 195
24. 15. Air Travel for People with Disabilities 207
25. 16. Accessible Public Transport: Vienna City Tourism 222
26. 17. Accessible Hotels: Design Essentials 241
27. Section 4: Destination Development
28. 18. Wheelchair Travel Guides 265
29. 19. Accessing Heritage Tourism Services 285
30. 20. VisitOSLO, Norway: Supporting Accessible Tourism Content within Destination Tourism Marketing 297
31. 21. Accessible Tourism in Spain: Arona and Madrid 310
32. 22. VisitBritain: Leading the World to Britain 322
33. Section 5: Accessible Tourism Experiences
34. 23. Australia: The Alpine Accessible Tourism Project and Disabled Winter Sport 339
35. 24. Special Needs Customer Care Training for Tourism 365
36. 25. Conclusions: Best Accessible Tourism Practice 377