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Index
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Brent W. Ritchie
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Chapters in this book
- Frontmatter i
- Contents v
- Preface and Acknowledgements ix
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Part 1: Setting the Context for Tourism Crisis and Disaster Management
- 1. Introduction to Tourism Crisis and Disaster Management 1
- 2. Classifying and Understanding Crises and Disasters 26
- 3. Strategic Crisis and Disaster Planning and Management 57
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Part 2: Tourism Crisis and Disaster Prevention and Planning
- 4. Tourism Crisis Prevention and Disaster Mitigation 83
- 5. Tourism Disaster and Crisis Preparedness and Planning 113
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Part 3: Tourism Crisis and Disaster Response, Implementation and Management
- 6. Coordination, Control and Resource Allocation 145
- 7. Crisis and Disaster Communication and Recovery Marketing 175
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Part 4: Tourism Crisis and Disaster Recovery, Resolution and Feedback
- 8. Long-term Recovery and Resolution 209
- 9. Knowledge Management and Organisational Learning 226
- 10. Conclusion and Reflections on Tourism Crisis and Disaster Management 253
- References 272
- Index 292
Chapters in this book
- Frontmatter i
- Contents v
- Preface and Acknowledgements ix
-
Part 1: Setting the Context for Tourism Crisis and Disaster Management
- 1. Introduction to Tourism Crisis and Disaster Management 1
- 2. Classifying and Understanding Crises and Disasters 26
- 3. Strategic Crisis and Disaster Planning and Management 57
-
Part 2: Tourism Crisis and Disaster Prevention and Planning
- 4. Tourism Crisis Prevention and Disaster Mitigation 83
- 5. Tourism Disaster and Crisis Preparedness and Planning 113
-
Part 3: Tourism Crisis and Disaster Response, Implementation and Management
- 6. Coordination, Control and Resource Allocation 145
- 7. Crisis and Disaster Communication and Recovery Marketing 175
-
Part 4: Tourism Crisis and Disaster Recovery, Resolution and Feedback
- 8. Long-term Recovery and Resolution 209
- 9. Knowledge Management and Organisational Learning 226
- 10. Conclusion and Reflections on Tourism Crisis and Disaster Management 253
- References 272
- Index 292