Startseite The 4Ps Marketing Strategy as a Driver of Dynamic Capabilities: Path to Consumer/Voter Satisfaction
Artikel
Lizenziert
Nicht lizenziert Erfordert eine Authentifizierung

The 4Ps Marketing Strategy as a Driver of Dynamic Capabilities: Path to Consumer/Voter Satisfaction

  • Nicos Antoniades ORCID logo EMAIL logo und Alexander Buoye
Veröffentlicht/Copyright: 27. Juni 2024

Abstract

Despite the importance of the 4Ps of Marketing in an organization’s growth strategy, limited research was found to examine the 4Ps’ impact on a politician’s capabilities and consumer/voter satisfaction. On the contrary, much attention has been given to the resource-based view tool (RBV); a tool that utilizes a firm’s valuable resources and dynamic capabilities to strengthen performance and achieve customer satisfaction. Via an online questionnaire, this research collected data from U.S. elected politicians. Using principal components regression, the researchers aim to apply specific dynamic capabilities in politics via the 4Ps Marketing Strategy. Important implications are drawn from this study, and suggestions for future studies are provided.


Corresponding author: Nicos Antoniades, Department of Marketing, St John’s University, New York, NY, USA, E-mail:
Statement of contribution to the editors and reviewers: The current research provides a guide to academics, politicians, and professionals to value the 4Ps of Marketing and facilitates political actors to construct their marketing strategy to benefit the consumer/voter. This process encourages a long-term strategic process and strengthens the relationship between politicians and consumers/voters.

Acknowledgments

The researchers would like to take this opportunity to acknowledge the effort and time devoted by the Editor and the reviewers of Review of Marketing Science. Their insightful comments added value to this manuscript.

  1. Conflict of interest: Both authors agree with the contents of the manuscript. There is no financial interest to report.

References

Antoniades, N. 2021. “Political Competitive Advantage in the USA: An RBV Approach.” Journal of Marketing Communications. https://doi.org/10.1080/13527266.2021.1981978.Suche in Google Scholar

Antoniades, N. 2023a. “Packaging Global Warming Products: The CIS Strategy as a Driver of Gen Z’s Satisfaction and Loyalty.” Review of Marketing Science. https://doi.org/10.1515/roms-2022-00884.Suche in Google Scholar

Antoniades, N. 2023b. “The CIS Strategy as a Driver of Nation Branding.” International Journal of Export Marketing 5 (3–4): 345–53. https://doi.org/10.1504/IJEXPORTM.2022.1305000.Suche in Google Scholar

Antoniades, N., and P. Haan. 2019. “Government Capabilities as Drivers of Performance: Path to Prosperity.” Heliyon 5 (2). https://doi.org/10.1016/j.heliyon.2019.e01180.Suche in Google Scholar

Antoniades, N., and P. Haan. 2018. “Facilitating Political Performance in the USA.” Economics Bulletin 38 (4): 1762–8.Suche in Google Scholar

Armstrong, G., and P. Kotler. 2017. Principles of Marketing, 17th ed. Pearson Publisher.Suche in Google Scholar

Booms, B., and M. Bitner. 1981. “Marketing Strategies and Organization Structures for Service Firms.” In Marketing of Services: 1981 Special Educators’ Conference Proceedings, edited by James Donnelly, and William George, 46–51. Chicago: American Marketing Association.Suche in Google Scholar

Borgatta, E. F., and G. W. Bohrnstedt. 1980. “Level of Measurement: Once Over Again.” Sociological Methods & Research 9 (2): 147–60. https://doi.org/10.1177/004912418000900202.Suche in Google Scholar

Bryer, T. 2011. “The Costs of Democratization.” Administrative Theory and Praxis 33 (3): 341–61. https://doi.org/10.2753/atp1084-1806330302.Suche in Google Scholar

Cheng, J. H., and Y. C. Fu. 2013. “Inter-Organizational Relationships and Knowledge Sharing Through the Relationship and Institutional Orientations in Supply Chains.” International Journal of Information Management 33 (3): 473–84. https://doi.org/10.1016/j.ijinfomgt.2013.01.002.Suche in Google Scholar

Frankelius, P. 2009. “Questioning Two Myths in Innovation Literature.” The Journal of High Technology Management Research 20 (1): 40–51. https://doi.org/10.1016/j.hitech.2009.02.002.Suche in Google Scholar

Gaito, J. 1980. “Measurement Scales and Statistics: Resurgence of an Old Misconception.” Psychological Bulletin 87: 564–7. https://doi.org/10.1037//0033-2909.87.3.564.Suche in Google Scholar

Gold, A. H., A. Malhotra, and A. H. Segars. 2015. “Knowledge Management: An Organizational Capabilities Perspective.” Journal of Management Information Systems 18 (1): 185–214. https://doi.org/10.1080/07421222.2001.11045669.Suche in Google Scholar

Haynie, D. 2017. These are the World’s Most Influential Countries. U.S. News. https://www.usnews.com/news/best-countries/best-international-influence.Suche in Google Scholar

Helms, L. 2017. “When Less is More: ‘Negative Resources’ and the Performance of Presidents and Prime Ministers.” Politics. https://doi.org/10.1177/0263395717738964.Suche in Google Scholar

Henneberg, S. C., and N. J. O’Shaughnessy. 2009. “Political Relationship Marketing: Some Macro/Micro Thoughts.” Journal of Marketing Management 25 (1–2): 5–29. https://doi.org/10.1362/026725709X410016.Suche in Google Scholar

Hurley, R., and T. Hult. 1998. “Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination.” Journal of Marketing 1998: 42–54. https://doi.org/10.2307/1251742.Suche in Google Scholar

Ingram, P., and J. Lees-Marshment. 2002. “The Anglicization of Political Marketing: How Blair Out-Marketed Clinton.” Journal of Public Affairs 2 (2): 44–56. https://doi.org/10.1002/pa.93.Suche in Google Scholar

Johnson, J., and W. Arunthanes. 1995. “Ideal and Actual Product Adaptation in US Exporting Firms: Market-Related Determinants and Impact on Performance.” International Marketing Review 12 (3): 31–46. https://doi.org/10.1108/02651339510091726.Suche in Google Scholar

Kamasak, R. 2017. “The Contribution of Tangible and Intangible Resources, and Capabilities to a Firm’s Profitability and Market Performance.” European Journal of Management and Business Economics 26 (2): 252–75. https://doi.org/10.1108/EJMBE-07-2017-015.Suche in Google Scholar

Knapp, T. R. 1993. “Treating Ordinal Scales as Interval Scales: An Attempt to Resolve the Controversy.” Nursing Research 42 (3): 184–6.10.1097/00006199-199305000-00011Suche in Google Scholar

Kotler, P., and K. L. Keller. 2016. Marketing Management, 15th ed. Pearson eText Marketing Management.Suche in Google Scholar

Lee, B. C., C. Moorman, C. P. Moreau, A. T. Stephen, and D. R. Lehmann. 2020. “The Past, Present, and Future of Innovation Research.” Marketing Letters 31: 187–98. https://doi.org/10.1007/s11002-020-09528-6.Suche in Google Scholar

Lees-Marshment, J. 2019. Political Marketing: Principles and Applications, 3rd ed. London; New York: Routledge Taylor & Francis Group.10.4324/9781351136907Suche in Google Scholar

Lehmann, D., and J. Hulbert. 1972. “Are Three-Point Scales Always Good Enough.” Journal of Marketing Research 9: 444–6. https://doi.org/10.2307/3149313.Suche in Google Scholar

Leonidou, L. C. B., T. A. Fotiadis, and A. D. Zeriti. 2012. Resources and Capabilities as Drivers of Hotel Environmental Marketing Strategy: Implications for Competitive Advantage and Performance. Nicosia: Department of Public and Business Administration, School of Economics and Management, University of Cyprus.10.1016/j.tourman.2012.06.003Suche in Google Scholar

Lock, A., and P. Harris. 2011. Vive la Difference. European Journal of Marketing ed., Vol. 30. London: SAGE. http://www.phil-harris.com/wp-content/uploads/Vive-le-Difference-1996.pdf.10.1108/03090569610149764Suche in Google Scholar

Lynch, R., P. Baines, and E. Egan. 2006. “Long-Term Performance of Political Parties.” Journal of Political Marketing 5 (3): 71–92. https://doi.org/10.1300/J199v05n03_04.Suche in Google Scholar

McCarthy, E. J. 1960. Basic Marketing, A Managerial Approach. IL: Richard D. Irwin.Suche in Google Scholar

National Conference of States Legislatures. 2010. The Bureau of the Census (1992). https://www.dailykos.com/stories/2015/3/29/1372225/-Just-how-many-elected-officials-are-there-in-the-United-States-The-answer-is-mind-blowing.Suche in Google Scholar

Newman, B. 2016. The Marketing Revolution in Politics. What Recent U.S. Presidential Campaigns Can Teach Us About Effective. University of Toronto Press, Business & Economics.10.3138/9781442669734Suche in Google Scholar

O’Cass, A. 2009. “A Resource-Based View of the Political Party and Value Creation for the Voter-Citizen: An Integrated Framework for Political Marketing.” Marketing Theory 9 (2): 189–208. https://doi.org/10.1177/1470593109103066.Suche in Google Scholar

Penrose, T. 1959. The Theory of the Growth of the Firm. Oxford: Basil Blackwell.Suche in Google Scholar

Rai, S. 2015. “Political Performance: A Framework for Analyzing Democratic Politics.” Political Studies 63 (5): 1179–97. https://doi.org/10.1111/1467-9248.12154.Suche in Google Scholar

Richard, S., P. Butler, and N. Collins. 2015. “Human Branding in Political Marketing: Applying Contemporary Branding Thoughts to Political Parties and Their Leaders.” Journal of Political Marketing 14: 129–51. https://doi.org/10.1080/15377857.2014.990833.Suche in Google Scholar

Rijamampianina, R., R. Abratt, and Y. February. 2003. “A Framework for Concentric Diversification Through Sustainable Competitive Advantage.” Management Decision 41 (4): 362–71. https://doi.org/10.1108/00251740310468031.Suche in Google Scholar

Sørensen, E., and J. Torfing. 2007. “Theoretical Approaches to Metagovernance.” In Theories of Democratic Network Governance, edited by E. Sørensen, and J. Torfing. London: Palgrave Macmillan.10.1057/9780230625006Suche in Google Scholar

Taylor, K. A. 1997. “Regret Theory Approach to Assessing Consumer Satisfaction.” Marketing Letters 8: 229–38. https://doi.org/10.1023/A:1007966621364.10.1023/A:1007966621364Suche in Google Scholar

Upadhaya, B., R. Munir, and Y. Blount. 2014. “Association Between Performance Measurement Systems and Organizational Effectiveness.” International Journal of Operations & Production Management 34 (7): 853–75. https://doi.org/10.1108/ijopm-02-2013-0091.Suche in Google Scholar

USA.gov. 2017. Government Agencies and Elected Officials. http://www.citationmachine.net/items/new.Suche in Google Scholar

U.S. Census Bureau. 2017. By Region. A Principal Agency of the U.S. Federal Statistical System, Responsible for Producing Data About the American People and Economy. https://www.census.gov/geo/reference/webatlas/regions.html.Suche in Google Scholar

Vidal, J., and R. Chiva. 2007. “Assessing the Impact of Organizational Learning Capability on Product Innovation Performance: An Empirical Test.” Technovation: 315–26. https://doi.org/10.1016/j.technovation.2007.09.003.Suche in Google Scholar

Voola, R., and A. O’Cass. 2010. “Implementing Competitive Strategies: The Role of Responsive and Proactive Market Orientations.” European Journal of Marketing 44 (1/2): 245–66. https://doi.org/10.1108/03090561011008691.Suche in Google Scholar

Wang, C., and P. Ahmed. 2007. “Dynamic Capabilities: A Review and Research Agenda.” International Journal of Management Reviews 9 (1). https://doi.org/10.1111/j.1468-2370.2007.00201.x.Suche in Google Scholar

White, C. J., J. S. Conant, and R. Echambadi. 2003. “Marketing Strategy Development Styles, Implementation Capability, and Firm Performance: Investigating the Curvilinear Impact of Multiple Strategy-Making Styles.” Marketing Letters 14: 111–24. https://doi.org/10.1023/A:1025415018239.10.1023/A:1025415018239Suche in Google Scholar

Widagdo, S., Armanu, Noermijati, and Rofiaty. 2014. “Effect of Political Marketing Mix on Constituents Behavior in Selecting Candidates and Political Parties: Theoretical Studies in Legislative Elections.” International Journal of Business and Management Invention 3 (10): 47–54.Suche in Google Scholar

Wu, Huiping, and Shing-On Leung. 2017. “Can Likert Scales be Treated as Interval Scales? – A Simulation Study.” Journal of Social Service Research 43 (4): 527–32. https://doi.org/10.1080/01488376.2017.1329775.Suche in Google Scholar

Received: 2023-12-12
Accepted: 2024-06-13
Published Online: 2024-06-27

© 2024 Walter de Gruyter GmbH, Berlin/Boston

Heruntergeladen am 26.9.2025 von https://www.degruyterbrill.com/document/doi/10.1515/roms-2023-0125/html
Button zum nach oben scrollen