Startseite Challenges in the provision of natural medicines by community pharmacists in East Java Province, Indonesia
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Challenges in the provision of natural medicines by community pharmacists in East Java Province, Indonesia

  • Hanni P. Puspitasari EMAIL logo , Dhita Fatmaningrum , Sa’adatus Zahro , Shofi Salsabila , Zulfia A. Rizqulloh , Ana Yuda , Mufarrihah , Anila I. Sukorini und Neny Purwitasari
Veröffentlicht/Copyright: 25. Juni 2021

Abstract

Objectives

Community pharmacist has been widely known as a health professional who can be easily accessed to provide medicines and reliable medicine information. However, this was not always in the case of dispensing natural medicines. Several international studies revealed that community pharmacists were less likely to deliver natural medicines accompanied with detailed information. Therefore, this study aimed to investigate factors influencing Indonesian community pharmacists in the supply of, delivery of, and provision of information about natural medicines.

Methods

A qualitative study with purposively selected community pharmacists in four areas (district or municipality) in East Java Province was designed. In-depth, semi-structured interviewed were conducted using a Capability-Opportunity-Motivation-Behaviour approach. All interviews were audio-recorded, transcribed ad verbatim, and thematically analysed.

Results

Data saturation was reached after interviewing 14 community pharmacists. All informants reported dispensing non-prescribed natural medicines. Nine had experienced dispensing prescribed natural medicines, mainly fulfilling paediatricians’ requests. The most common information given was about product usage, while information about safety (i.e. side effects, interaction) was rarely provided. Although numerous registered natural medicines have been available, informants had low motivation to supply a variety of types, primarily because little opportunity to receive requests from doctors and the community. Limited capability due to a lack reliable source of information about natural medicines was another reason.

Conclusions

Poor motivation to supply natural medicines was because community pharmacists had little opportunity for such requests and limited capability due to scarcity of information. This indicated support from natural medicine manufacturers, researchers, and the government is highly required.


Corresponding author: Hanni P. Puspitasari, Department of Pharmacy Practice, Faculty of Pharmacy, Universitas Airlangga, Surabaya, Indonesia, Phone: +62315933159, E-mail:

Funding source: Directorate General of Research and Development Strengthening, the Ministry of Research, Technology and Higher Education, Indonesia

Award Identifier / Grant number: 161/UN3.14/PT/2020

Acknowledgments

The researchers would like to thank local pharmacy professional organisations for giving permission to conduct the study and participating community pharmacists.

  1. Research funding: Directorate General of Research and Development Strengthening, the Ministry of Research, Technology and Higher Education, Indonesia (161/UN3.14/PT/2020). The funding organisation played no role in the study design; in the collection, analysis, and interpretation of data; in the writing of the report; or in the decision to submit the report for publication.

  2. Author contributions: Detailed contributions of each author in the study are as follows:

    1. HP Puspitasari: designed the study, verified data collected from all study sites, analysed data, drafted & finalised manuscript for publication.

    2. D Fatmaningrum: revised interview guidance; collected, verified, and analysed data from one of study sites (Kediri), provided final approval of manuscript for publication.

    3. S Zahro: revised interview guidance; collected, verified, and analysed data from one of study sites (Lamongan), provided final approval of manuscript for publication.

    4. S Salsabila: revised interview guidance; collected, verified, and analysed data from one of study sites (Surabaya), provided final approval of manuscript for publication.

    5. ZA Rizqulloh: revised interview guidance; collected, verified, and analysed data from one of study sites (Tulungagung), provided final approval of manuscript for publication.

    6. A Yuda: designed the study; verified and analysed data from one of study sites (Lamongan), provided final approval of manuscript for publication.

    7. Mufarrihah: designed the study; verified and analysed data from one of study sites (Surabaya), provided final approval of manuscript for publication.

    8. AI Sukorini: designed the study; verified and analysed data from one of study sites (Kediri), provided final approval of manuscript for publication.

    9. N Purwitasari: designed the study; verified and analysed data from one of study sites (Tulungagung), provided final approval of manuscript for publication.

    All authors have provided agreement to be accountable for all aspects of the work.

  3. Competing interests: Authors state no conflict of interest.

  4. Informed consent: Informed consent was obtained from all individuals included in this study.

  5. Ethical approval: The study has complied with all the relevant national regulations, institutional policies, and in accordance with the tenets of the Helsinki Declaration, and has been approved by the National and Political Unity Agency, East Java Province Number: 070/6523/209.4/2019.

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Received: 2021-01-08
Accepted: 2021-03-19
Published Online: 2021-06-25

© 2021 Walter de Gruyter GmbH, Berlin/Boston

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