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An educational intervention to promote civility in nursing: a pilot study

  • Robin Elaine Murray ORCID logo EMAIL logo
Published/Copyright: November 6, 2020

Abstract

Objectives

Nursing students are ill equipped to handle uncivil situations in the workplace. The purpose of this project was to determine if providing students with education about identifying and addressing incivility would alter how students perceived their ability to recognize and address uncivil situations when encountered.

Methods

This pre–post-test comparative pilot study used the Generalized Self Efficacy Scale along with The Confidence Scale to measure student self-efficacy and confidence before and after the receipt of educational interventions on recognizing and addressing uncivil behaviors.

Results

The statistical analysis reveals an increase in both self-efficacy and confidence scores in recognizing and addressing uncivil behaviors following the educational interventions (p=0.000, p<0.001, respectively).

Conclusions

Educating pre-licensure nursing students about incivility increases self-efficacy and confidence levels in pre-licensure nursing students to recognize and address uncivil behaviors when encountered.


Corresponding author: Robin Elaine Murray, Associate Dean and Assistant Professor of Nursing, Missouri Baptist University, 1 College Park Drive, St. Louis, MO, 63141, USA, E-mail: .

  1. Research funding: None declared.

  2. Author contributions: All authors have accepted responsibility for the entire content of this manuscript and approved its submission.

  3. Competing interests: Authors state no conflict of interest.

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Received: 2020-03-02
Accepted: 2020-10-13
Published Online: 2020-11-06

© 2020 Walter de Gruyter GmbH, Berlin/Boston

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