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Application of the Six Sigma concept in clinical laboratories: a review

  • Jeremie M. Gras und Marianne Philippe
Veröffentlicht/Copyright: 19. Juni 2007
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Clinical Chemistry and Laboratory Medicine (CCLM)
Aus der Zeitschrift Band 45 Heft 6

Abstract

Six Sigma is a global management strategy introduced to the industrial world in the 1980s. This methodology has been widely implemented in companies such as Motorola, General Electric, Allied Signal and many others, with tremendous success in terms of customer satisfaction and global profitability. To achieve similar benefits in the healthcare field, Six Sigma is currently being deployed in several laboratories around the world. Despite this situation, few articles have been published in the peer-reviewed literature on this subject. The aim of this article is to clarify the different aspects of Six Sigma and their potential applications in clinical laboratories, as well as to systematically review articles and books discussing Six Sigma strategy implementation in the laboratory field.

Clin Chem Lab Med 2007;45:789–96.


Corresponding author: Jeremie M. Gras, MD, Department of Medical Biochemistry, Rosalind Franklin Tower, level 3, UCL St. Luc University Clinics, 10 Avenue Hippocrate, 1200 Brussels, Belgium Phone: +32-2-7646800, Fax: +32-2-7646930,

Received: 2006-12-27
Accepted: 2007-2-27
Published Online: 2007-06-19
Published in Print: 2007-06-01

©2007 by Walter de Gruyter Berlin New York

Heruntergeladen am 25.9.2025 von https://www.degruyterbrill.com/document/doi/10.1515/CCLM.2007.135/html
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