Kapitel
Open Access
Glitch Studies and Smart Speakers
A Spotlight on User Experiences of Unexpected Behaviors
-
Christoph Lutz
und Gemma Newlands
Kapitel in diesem Buch
- Frontmatter 1
- Contents 5
- Voice Assistants in Private Homes. Introduction to the Volume 9
-
I Voice Assistants in Private Homes. Conceptual Considerations
- The DataEconomy@Home 33
- Voice Assistants, Capitalism, and the Surveillance of Social Reproduction 57
- Machines as Partners 77
- Human-Machine Interaction as a Complex Socio-Linguistic Practice 105
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II Linguistic Exchange with Voice Assistants as a Practical Problem
- “Oh, Now I have to Speak” 147
- Stylizing the Ideal User 181
- Linguistic Practices as a Means of Domesticating Voice-Controlled Assistance Technologies 207
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III Privacy and Data Protection as Practical Problems
- Glitch Studies and Smart Speakers 243
- The Role of Imagined Sociotechnical Affordances in Shaping Experiences of Privacy in Smart Speakers 263
- Mostly Harmless? Everyday Smart Speaker Use and Pragmatic Fatalism 291
- How to Make GDPR a Threat Again 319
-
IV Technical Infrastructures as a Practical Problem
- Demystification of Technology 331
- Innovating Alexa amid the Rise of Large Language Models 365
- List of Authors 403
Kapitel in diesem Buch
- Frontmatter 1
- Contents 5
- Voice Assistants in Private Homes. Introduction to the Volume 9
-
I Voice Assistants in Private Homes. Conceptual Considerations
- The DataEconomy@Home 33
- Voice Assistants, Capitalism, and the Surveillance of Social Reproduction 57
- Machines as Partners 77
- Human-Machine Interaction as a Complex Socio-Linguistic Practice 105
-
II Linguistic Exchange with Voice Assistants as a Practical Problem
- “Oh, Now I have to Speak” 147
- Stylizing the Ideal User 181
- Linguistic Practices as a Means of Domesticating Voice-Controlled Assistance Technologies 207
-
III Privacy and Data Protection as Practical Problems
- Glitch Studies and Smart Speakers 243
- The Role of Imagined Sociotechnical Affordances in Shaping Experiences of Privacy in Smart Speakers 263
- Mostly Harmless? Everyday Smart Speaker Use and Pragmatic Fatalism 291
- How to Make GDPR a Threat Again 319
-
IV Technical Infrastructures as a Practical Problem
- Demystification of Technology 331
- Innovating Alexa amid the Rise of Large Language Models 365
- List of Authors 403