22 Understanding Emerging Digital Health Disparities
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Trisha Greenhalgh
, Tiffany Veinot und Laiba Husain
Abstract
Inequities in digital health should be interpreted in the context of inequities more generally. Social determinants (upstream or ‘structural’ causes of inequity) include poverty, poor living conditions, racism and discrimination, exposure to crime and adverse childhood experiences; they exert their effects through multiple, mutually reinforcing mechanisms. Social determinants may become built into technologies and technology-supported pathways (e.g., as algorithmic biases), leading to entrenchment of inequities – but there is also the potential proactively to harness technologies to reveal inequities and contribute to mitigating them. Bourdieu’s theory of capital, in which privileged individuals are seen as amassing and exchanging various forms of capital (economic, cultural, symbolic) has been extended to embrace ‘digital capital’ (devices, technical knowledge and social connections on which to draw when using technologies). Crenshaw’s intersectionality theory cautions against using single-axis categories of disadvantage (‘race’, ‘gender’) since individual identity, shaped by multiple influences, is unique and singular; designing for inclusivity should embrace diversity but avoid stereotyping. We discuss various approaches to increase equity in digital health, including fairer AI design, development of ‘upstream’ digital interventions, human intermediaries such as digital navigators, participatory research and design, and personas. We conclude with a call to action to design and implement theory-informed initiatives that address social determinants, engage marginalised communities, and prospectively guard against bias and potential intervention-generated inequalities.
Abstract
Inequities in digital health should be interpreted in the context of inequities more generally. Social determinants (upstream or ‘structural’ causes of inequity) include poverty, poor living conditions, racism and discrimination, exposure to crime and adverse childhood experiences; they exert their effects through multiple, mutually reinforcing mechanisms. Social determinants may become built into technologies and technology-supported pathways (e.g., as algorithmic biases), leading to entrenchment of inequities – but there is also the potential proactively to harness technologies to reveal inequities and contribute to mitigating them. Bourdieu’s theory of capital, in which privileged individuals are seen as amassing and exchanging various forms of capital (economic, cultural, symbolic) has been extended to embrace ‘digital capital’ (devices, technical knowledge and social connections on which to draw when using technologies). Crenshaw’s intersectionality theory cautions against using single-axis categories of disadvantage (‘race’, ‘gender’) since individual identity, shaped by multiple influences, is unique and singular; designing for inclusivity should embrace diversity but avoid stereotyping. We discuss various approaches to increase equity in digital health, including fairer AI design, development of ‘upstream’ digital interventions, human intermediaries such as digital navigators, participatory research and design, and personas. We conclude with a call to action to design and implement theory-informed initiatives that address social determinants, engage marginalised communities, and prospectively guard against bias and potential intervention-generated inequalities.
Kapitel in diesem Buch
- Frontmatter I
- Acknowledgements
- Contents V
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I Theorising Digital Health & Society
- 1 Digital Health and Society: A Research Agenda 1
- 2 Foucault, Governmentality, and the Biopolitics of Digital Health 25
- 3 New Materialist Approaches to Digital Health 41
- 4 Postphenomenology and Affordances of Digital Health Technologies 59
- 5 Therapeutic Encounters with Chatbots: Towards a Sociological Approach to Human–Machine Communication 77
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II Digital Technologies & Health Practices
- 6 Expert Patients and Evil Technology? Situating Users, Platforms and Expertise in Social Media Health Content 95
- 7 Digital-Sensory Work in Diagnosis 113
- 8 The Digital Clinician–Patient Consultation 127
- 9 Care By, For, and With Robots: Re-Thinking Agency at the Human–Machine Interface 147
- 10 Analysing the Value of Community Assets for Mental Health Support: Digital Assemblages, Creative Arts and Peer Support 163
- 11 Digital Pharmaceuticals in Emerging Forms of Mental Health Care 183
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III Organising & Managing Digital Transformation
- 12 Unintended Consequences of Digitalisation in Health Care 199
- 13 Medical Work in the Wake of Machine Learning 217
- 14 Organising Cross-Border Health Data Infrastructures 233
- 15 Governing Citizen-Patients: The Digital Infrastructuring of Health and Care in Europe 255
- 16 Digital Therapeutics (DTx) As a ‘Technical Milieu’: Overcoming Psychic and Economic Alienation Rather Than Playing Catch-Up 279
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IV Methods For Digital Health R esearch & Innovation
- 17 Ethnographic Approaches for Researching Digital Health Environments 303
- 18 Creative and More-Than-Human Approaches to Digital Health Research 327
- 19 How to Use Feature Analysis to Reveal Dominant Norms and Assumptions in a Set of Apps 345
- 20 Norms of Co-design for Digital Health Innovation 363
- 21 Data-driven Approaches in Biomedical Research 381
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V Socio-Political Challenges & The Governance Of Digital Health
- 22 Understanding Emerging Digital Health Disparities 401
- 23 Digital Technologies and Loneliness: Towards a Sociological Approach 425
- 24 Digital Health Citizenship – a Spectrum from Invited to Uninvited Participation 443
- 25 Digitalisation in the Global South: Health Platforms and the Phenomenon of Epistemic Colonialism 463
- 26 Data Solidarity, Public Value and the Future of Health Data Governance 481
- 27 Governing Digital Transformations for Health 499
- List of Contributors
- Index
Kapitel in diesem Buch
- Frontmatter I
- Acknowledgements
- Contents V
-
I Theorising Digital Health & Society
- 1 Digital Health and Society: A Research Agenda 1
- 2 Foucault, Governmentality, and the Biopolitics of Digital Health 25
- 3 New Materialist Approaches to Digital Health 41
- 4 Postphenomenology and Affordances of Digital Health Technologies 59
- 5 Therapeutic Encounters with Chatbots: Towards a Sociological Approach to Human–Machine Communication 77
-
II Digital Technologies & Health Practices
- 6 Expert Patients and Evil Technology? Situating Users, Platforms and Expertise in Social Media Health Content 95
- 7 Digital-Sensory Work in Diagnosis 113
- 8 The Digital Clinician–Patient Consultation 127
- 9 Care By, For, and With Robots: Re-Thinking Agency at the Human–Machine Interface 147
- 10 Analysing the Value of Community Assets for Mental Health Support: Digital Assemblages, Creative Arts and Peer Support 163
- 11 Digital Pharmaceuticals in Emerging Forms of Mental Health Care 183
-
III Organising & Managing Digital Transformation
- 12 Unintended Consequences of Digitalisation in Health Care 199
- 13 Medical Work in the Wake of Machine Learning 217
- 14 Organising Cross-Border Health Data Infrastructures 233
- 15 Governing Citizen-Patients: The Digital Infrastructuring of Health and Care in Europe 255
- 16 Digital Therapeutics (DTx) As a ‘Technical Milieu’: Overcoming Psychic and Economic Alienation Rather Than Playing Catch-Up 279
-
IV Methods For Digital Health R esearch & Innovation
- 17 Ethnographic Approaches for Researching Digital Health Environments 303
- 18 Creative and More-Than-Human Approaches to Digital Health Research 327
- 19 How to Use Feature Analysis to Reveal Dominant Norms and Assumptions in a Set of Apps 345
- 20 Norms of Co-design for Digital Health Innovation 363
- 21 Data-driven Approaches in Biomedical Research 381
-
V Socio-Political Challenges & The Governance Of Digital Health
- 22 Understanding Emerging Digital Health Disparities 401
- 23 Digital Technologies and Loneliness: Towards a Sociological Approach 425
- 24 Digital Health Citizenship – a Spectrum from Invited to Uninvited Participation 443
- 25 Digitalisation in the Global South: Health Platforms and the Phenomenon of Epistemic Colonialism 463
- 26 Data Solidarity, Public Value and the Future of Health Data Governance 481
- 27 Governing Digital Transformations for Health 499
- List of Contributors
- Index