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Chapter 9: Strategic Management: Arabian Style

  • M. Sami Kassem
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Strategic Management of Services in the Arab Gulf States
Ein Kapitel aus dem Buch Strategic Management of Services in the Arab Gulf States

Kapitel in diesem Buch

  1. i-iv i
  2. Foreword v
  3. Preface vii
  4. Table of Contents xi
  5. Case Information Matrix xix
  6. Part I: Background
  7. Chapter 1: Introduction 3
  8. Chapter 2: Understanding the Business Environment 9
  9. Chapter 3: Distinctive Aspects of Services in the Arab Gulf States 23
  10. Part II: Industry Notes and Company Cases
  11. Chapter 4: The Airline Industry. 4.1 A Note on the Arab Airline Industry 35
  12. Chapter 4: The Airline Industry. 4.2 Saudi Arabian Airlines (Saudia) 69
  13. Chapter 4: The Airline Industry. 4.3 Kuwait Airways Corporation (KAC) 98
  14. Chapter 4: The Airline Industry. 4.4 Gulf Air (GF) 114
  15. Chapter 4: The Airline Industry. 4.5 Alia: The Royal Jordanian Airline – The First Twenty Years 134
  16. Chapter 5: Banking Industry. 5.1 A Note on the Banking Industry 155
  17. Chapter 5: Banking Industry. 5.2 National Commercial Bank (NCB) 177
  18. Chapter 5: Banking Industry. 5.3 Saudi American Bank (SAMBA) 188
  19. Chapter 5: Banking Industry. 5.4 Saudi French Bank (BSF) 199
  20. Chapter 5: Banking Industry. 5.5 Gulf International Bank (GIB) 215
  21. Chapter 5: Banking Industry. 5.6 “Bank Arabia" Computer Services 228
  22. Chapter 6: Lodging Industry. 6.1 A Note on the Lodging Industry 237
  23. Chapter 6: Lodging Industry. 6.2 The Gulf Meridien (GM) 250
  24. Chapter 6: Lodging Industry. 6.3 Al Gosaibi Hotel 266
  25. Chapter 6: Lodging Industry. 6.4 Al-Hamra Hotel 274
  26. Chapter 7: Health Care Industry. 7.1 A Note on the Health Care Industry 289
  27. Chapter 7: Health Care Industry. 7.2 Al-Mana General Hospital 312
  28. Chapter 7: Health Care Industry. 7.3 Abdulla Fouad Hospital (AFH) 328
  29. Chapter 7: Health Care Industry. 7.4 Green Crescent Health Services Clinic (GC) 348
  30. Chapter 8: Strategic Management in Different Industries. 8.1 Saudi Consulting House (SCH) 365
  31. Chapter 8: Strategic Management in Different Industries. 8.2 Saudi Arabian International School (SAIS) – "The Dhahran Academy" 380
  32. Chapter 8: Strategic Management in Different Industries. 8.3 "Alpha Data Soft" (ADS) 396
  33. Part III: Summary and Conclusions
  34. Chapter 9: Strategic Management: Arabian Style 411
  35. Appendix A: A Guide to The Case Method 435
  36. Appendix Β: Questions for Discussion and Teaching Notes 441
  37. Appendix C: Major GCC Currencies and Their Exchange Rates as of 11/11/1987 475
  38. Appendix D: List of Abbreviations 477
  39. About the Authors 479
  40. 481-482 481
https://doi.org/10.1515/9783110854015.411

Kapitel in diesem Buch

  1. i-iv i
  2. Foreword v
  3. Preface vii
  4. Table of Contents xi
  5. Case Information Matrix xix
  6. Part I: Background
  7. Chapter 1: Introduction 3
  8. Chapter 2: Understanding the Business Environment 9
  9. Chapter 3: Distinctive Aspects of Services in the Arab Gulf States 23
  10. Part II: Industry Notes and Company Cases
  11. Chapter 4: The Airline Industry. 4.1 A Note on the Arab Airline Industry 35
  12. Chapter 4: The Airline Industry. 4.2 Saudi Arabian Airlines (Saudia) 69
  13. Chapter 4: The Airline Industry. 4.3 Kuwait Airways Corporation (KAC) 98
  14. Chapter 4: The Airline Industry. 4.4 Gulf Air (GF) 114
  15. Chapter 4: The Airline Industry. 4.5 Alia: The Royal Jordanian Airline – The First Twenty Years 134
  16. Chapter 5: Banking Industry. 5.1 A Note on the Banking Industry 155
  17. Chapter 5: Banking Industry. 5.2 National Commercial Bank (NCB) 177
  18. Chapter 5: Banking Industry. 5.3 Saudi American Bank (SAMBA) 188
  19. Chapter 5: Banking Industry. 5.4 Saudi French Bank (BSF) 199
  20. Chapter 5: Banking Industry. 5.5 Gulf International Bank (GIB) 215
  21. Chapter 5: Banking Industry. 5.6 “Bank Arabia" Computer Services 228
  22. Chapter 6: Lodging Industry. 6.1 A Note on the Lodging Industry 237
  23. Chapter 6: Lodging Industry. 6.2 The Gulf Meridien (GM) 250
  24. Chapter 6: Lodging Industry. 6.3 Al Gosaibi Hotel 266
  25. Chapter 6: Lodging Industry. 6.4 Al-Hamra Hotel 274
  26. Chapter 7: Health Care Industry. 7.1 A Note on the Health Care Industry 289
  27. Chapter 7: Health Care Industry. 7.2 Al-Mana General Hospital 312
  28. Chapter 7: Health Care Industry. 7.3 Abdulla Fouad Hospital (AFH) 328
  29. Chapter 7: Health Care Industry. 7.4 Green Crescent Health Services Clinic (GC) 348
  30. Chapter 8: Strategic Management in Different Industries. 8.1 Saudi Consulting House (SCH) 365
  31. Chapter 8: Strategic Management in Different Industries. 8.2 Saudi Arabian International School (SAIS) – "The Dhahran Academy" 380
  32. Chapter 8: Strategic Management in Different Industries. 8.3 "Alpha Data Soft" (ADS) 396
  33. Part III: Summary and Conclusions
  34. Chapter 9: Strategic Management: Arabian Style 411
  35. Appendix A: A Guide to The Case Method 435
  36. Appendix Β: Questions for Discussion and Teaching Notes 441
  37. Appendix C: Major GCC Currencies and Their Exchange Rates as of 11/11/1987 475
  38. Appendix D: List of Abbreviations 477
  39. About the Authors 479
  40. 481-482 481
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