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16 The Future is Now: Artificial Intelligence and Digital Literacy at the University of Queensland

  • Anna Lagos

    Lagos, Anna

    Associate Director, Operations, Technology and Strategy, The University of Queensland Library, Brisbane, Australia. Anna oversees teams responsible for strategic planning, library technology, copyright, engagement, and organisational development. A key focus of her role is driving innovation, enhancing service excellence, and fostering a culture of continuous improvement. With a commitment to evidence-based practice, Anna works to ensure that the library’s offerings meet the evolving needs of its users while supporting staff development and collaboration. Her work extends across the university, engaging with stakeholders and leadership to strengthen partnerships and showcase the library’s contributions to teaching, research and the wider community.

    Email: a.lagos@library.uq.edu.au

    , Julie Oates

    Oates, Julie

    Senior Manager, Library Faculty Services, University of Queensland Library, Brisbane, Australia. Julie leads a team of librarians who support students and academics with their learning, teaching and research needs. She came to Queensland after working in several libraries in the UK. Julie has a strong interest in partnering with academic colleagues to develop the information and digital capabilities of their students and is a chartered member of CILIP.

    Email: j.oates@library.uq.edu.au

    und Marianne Sato

    Sato, Marianne

    Digital Learning Specialist, University of Queensland Library, Brisbane, Australia. In this role, Marianne collaborates with University of Queensland staff and students to design and develop digital resources that enhance the digital, data, and information capabilities essential for teaching, learning, and research. Her position also focuses on promoting and supporting the creation of Open Educational Resources, benefiting not only University of Queensland staff and students but also the wider community.

    Email: m.sato@library.uq.edu.au

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Abstract

This chapter provides an overview of the journey taken with artificial intelligence (AI) at The University of Queensland (UQ) Library. The voyage encompasses the initial stages, the next steps along the way with the emergence of ChatGPT and other generative AI technologies, and the associated opportunities and challenges. The chapter explores the potential future role of the library in navigating an information environment where generative AI is a prominent feature. Libraries can continue in the role of trusted information providers by providing guidance to their users on using generative AI appropriately, advocating for the ethical use of AI and rising to the challenges that AI poses in an increasingly complex information environment.

Abstract

This chapter provides an overview of the journey taken with artificial intelligence (AI) at The University of Queensland (UQ) Library. The voyage encompasses the initial stages, the next steps along the way with the emergence of ChatGPT and other generative AI technologies, and the associated opportunities and challenges. The chapter explores the potential future role of the library in navigating an information environment where generative AI is a prominent feature. Libraries can continue in the role of trusted information providers by providing guidance to their users on using generative AI appropriately, advocating for the ethical use of AI and rising to the challenges that AI poses in an increasingly complex information environment.

Kapitel in diesem Buch

  1. Frontmatter I
  2. Contents V
  3. About IFLA IX
  4. Preface 1
  5. 1 Digital Literacy: An Overview and Introduction 7
  6. Part I Public and School Libraries Promote Digital Literacy through Digital Access and Skills Building
  7. 2 Bridging the Digital Divide: Empowering Marginalised Citizens in Developing Nations 29
  8. 3 Information Literacy in the Digital Age: Building Competencies Across the Learning Continuum 55
  9. 4 Fostering Digital Literacy in India: Government Initiatives and Digital Inclusion 69
  10. 5 Engaging Young People as Readers: Use of Social Media and Digital Literacy 93
  11. 6 The Library as Lifeline: Digital Inclusion in Post-Pandemic Philadelphia 113
  12. 7 Empowering Librarians and Learners: Building a Supportive Network for Teaching and Learning 128
  13. Part II Academic Libraries Take Novel Approaches to Advance Digital Skills
  14. 8 Transforming the Student Experience in Singapore Polytechnic Libraries Through a Collaborative Digital Literacy Framework 143
  15. 9 Supporting Digital Dexterity in Academic Library Communities Across Australia and Aotearoa/New Zealand 162
  16. 10 Developing Student Digital Literacies Through Insights from Educators and Employers 180
  17. 11 Digital Literacy in Latin America: Pre- and Post-COVID-19 197
  18. 12 The Venn of Project Research: A Framework for Librarians and Students Tackling Real-World Challenges 215
  19. 13 Enhancing Student Transliteracy Through Archives: Designing an OER for Primary Source Mastery 230
  20. 14 Misinformation Literacy: Promoting Lifelong Ethical Digital Citizenship 246
  21. 15 Teaching Information Literacy to Would-Be Teachers 259
  22. 16 The Future is Now: Artificial Intelligence and Digital Literacy at the University of Queensland 275
  23. Part III The Influence of Digital Information
  24. 17 Be Not Afraid of a Meme: Developing Visual and Media Literacy Skills 291
  25. 18 Digital Health Literacy: An Evolving Picture 308
  26. 19 Combating Fake News: School Librarians and Digital and Visual Literacy 330
  27. 20 A News Literacy Curriculum Toolkit 349
  28. 21 Digital Learning and Digital Dilemmas 364
  29. 22 Digital Health Literacy: Improving Health Outcomes 383
  30. 23 Digital Literacy: Necessary but Not Sufficient for Learning 401
  31. Contributors 417
Heruntergeladen am 1.11.2025 von https://www.degruyterbrill.com/document/doi/10.1515/9783110533583-017/html
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