CONTENTS

Chapters in this book

1. Frontmatter i
2. CONTENTS iii
3. Table of Cases vii
4. Table of Legislation ix
5. Introduction 1
6. 1 What is Mediation? 5
7. 2 Key Principles 15
8. 3 Mediation in Practice 29
9. 4 ‘Selling’ Mediation 51
10. 5 Choosing a Mediator 63
11. 6 Role of the Legal Practitioner 75
12. 7 Mix ’n’ Match 107
13. Appendices 113
14. Index 177