Chapters in this book

1. Frontmatter i
2. CONTENTS v
3. TABLES AND EXHIBITS vii
4. PREFACE xi
5. THE AUTHORS xiii
6. CHAPTER 1. What HR Can Do 1
7. CHAPTER 2. Research Design 12
8. CHAPTER 3. Role of Human Resources 21
9. CHAPTER 4. Business Strategy 28
10. CHAPTER 5. HR Decision Science 38
11. CHAPTER 6. Design of the HR Organization 49
12. CHAPTER 7. Human Resources Activities 56
13. CHAPTER 8. HR Analytics and Metrics Uses and Comprehensiveness 61
14. CHAPTER 9. HR Analytics and Metrics Effectiveness 75
15. CHAPTER 10. Outsourcing 83
16. CHAPTER 11. Use of Information Technology 89
17. CHAPTER 12. Human Resource Skills 96
18. CHAPTER 13. Effectiveness of the HR Organization 105
19. CHAPTER 14. Determinants of HR Effectiveness 112
20. CHAPTER 15. HR Excellence 126
21. CHAPTER 16. What the Future of HR Should Be 134
22. REFERENCES 143
23. Appendices 147