Chapters in this book

1. Frontmatter i
2. CONTENTS v
3. TABLES AND EXHIBITS vii
4. PREFACE ix
5. THE AUTHORS xi
6. CHAPTER 1 How HR Can Add Value 1
7. CHAPTER 2 Research Design 12
8. CHAPTER 3 Role of Human Resources 20
9. CHAPTER 4 Business Strategy 24
10. CHAPTER 5 HR Decision Science 32
11. CHAPTER 6 HR Organizational Design 41
12. CHAPTER 7 Human Resources Activities 48
13. CHAPTER 8 Outsourcing 52
14. CHAPTER 9 Use of Information Technology 59
15. CHAPTER 10 Effectiveness of Information Systems 64
16. CHAPTER 11 HR Analytics and Metrics 72
17. CHAPTER 12 Human Resource Skills 80
18. CHAPTER 13 Effectiveness of the HR Organization 87
19. CHAPTER 14 Determinants of HR Effectiveness 93
20. CHAPTER 15 HR Excellence 104
21. REFERENCES 119
22. APPENDIXES 123