Chapters in this book

1. Frontmatter i
2. Contents v
3. Preface vii
4. INTRODUCTION ix
5. Endorsements xi
6. Author biographies xiii
7. Chapter 1 MEDIATION IN SCOTLAND IN 2008 — AN OVERVIEW 1
8. Chapter 2 The mediation process 7
9. Chapter 3 The Scottish mediation network and the Scottish mediation register 17
10. Chapter 4 Commercial meditation 25
11. Chapter 5 Employment/workplace mediation 37
12. Chapter 6 Informal mediation principles and in-house mediation 53
13. Chapter 7 Mediation in a health service setting 63
14. Chapter 8 Court Meditation 71
15. Chapter 9 Environmental mediation and the Scottish planning process 79
16. Chapter 10 Neighbour/community mediation 89
17. Chapter 11 Family mediation 95
18. Chapter 12 Rights-based conciliation/disability conciliation 103
19. Chapter 13 Peer mediation in schools 111
20. Chapter 14 Additional support needs mediation 123
21. Appendix 1 Code of practice for mediation in Scotland 133
22. Appendix 2 Resources 135
23. INDEX 137