Chapters in this book

1. Frontmatter i
2. Contents v
3. Foreword viii
4. Acknowledgements ix
5. Editorial advisory board x
6. Notes on contributors xi
7. Reviewers xviii
8. Transcription conventions xx
9. Introduction: Business discourse 1
10. Part One: Foundation and Context
11. 1 Europe: the state of the field 18
12. 2 New Zealand and Australia: the state of the fi eld 30
13. 3 North America: the state of the field 43
14. 4 Discourse, communication and organisational ontology 53
15. Part Two: Approaches and Methodologies
16. 5 Rhetorical analysis 68
17. 6 Organisational discourse analysis 80
18. 7 Ethnomethodology 92
19. 8 Corpus linguistics 105
20. 9 Critical studies 119
21. 10 Mediated communication 132
22. 11 Negotiation studies 142
23. 12 Multimodal analysis 155
24. 13 Politeness studies 166
25. 14 BELF: Business English as a Lingua Franca 180
26. Part Three: Disciplinary Perspectives
27. 15 Linguistic anthropology 194
28. 16 Gender studies 213
29. 17 Sociology, narrative and discourse 226
30. 18 Pragmatics 239
31. 19 Organisational communication 256
32. 20 International management 269
33. 21 Management communication 279
34. 22 ‘Race’ and management communication 292
35. 23 Business communication 305
36. 24 Intercultural communication 317
37. Part Four: Localised Perspectives
38. 25 Japan 332
39. 26 China 345
40. 27 Korea 356
41. 28 Vietnam 372
42. 29 Malaysia 387
43. 30 Brazil 400
44. 31 Spain 412
45. 32 Francophone research 423
46. 33 Kazakhstan 436
47. Conclusions
48. 34 Future horizons: Europe 454
49. 35 Future horizons: North America 465
50. 36 Future horizons: Asia 481
51. Index 497