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Appendix A. Questionnaire (original Italian version)
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Kapitel in diesem Buch
- Prelim pages i
- Table of contents v
- List of tables xiii
- List of figures xv
- Acknowledgements xxi
- Introduction 1
- Chapter 1. Theory behind address practices 3
- Chapter 2. Cultural and linguistic context of Italy 25
- Chapter 3. Situational and interactional context of restaurant encounters 49
- Chapter 4. Research design 75
- Chapter 5. Overview of results 105
- Chapter 6. Regional variation 121
- Chapter 7. Age variation 139
- Chapter 8. Restaurant levels 157
- Chapter 9. Case study 1 183
- Chapter 10. Case study 2 203
- Chapter 11. Discussion 215
- Chapter 12. Conclusions 235
- References 239
- Appendix A. Questionnaire (original Italian version) 249
- Appendix B. Questionnaire (English translation) 265
- Appendix C. Characteristics of restaurant levels and customers’ expectations 281
- Index 289
Kapitel in diesem Buch
- Prelim pages i
- Table of contents v
- List of tables xiii
- List of figures xv
- Acknowledgements xxi
- Introduction 1
- Chapter 1. Theory behind address practices 3
- Chapter 2. Cultural and linguistic context of Italy 25
- Chapter 3. Situational and interactional context of restaurant encounters 49
- Chapter 4. Research design 75
- Chapter 5. Overview of results 105
- Chapter 6. Regional variation 121
- Chapter 7. Age variation 139
- Chapter 8. Restaurant levels 157
- Chapter 9. Case study 1 183
- Chapter 10. Case study 2 203
- Chapter 11. Discussion 215
- Chapter 12. Conclusions 235
- References 239
- Appendix A. Questionnaire (original Italian version) 249
- Appendix B. Questionnaire (English translation) 265
- Appendix C. Characteristics of restaurant levels and customers’ expectations 281
- Index 289