Chapters in this book

1. Prelim pages i
2. Table of contents v
3. List of tables ix
4. List of figures xi
5. Acknowledgements xiii
6. 1. Introduction 1
7. 2. Personalisation in mass media 9
8. 3. Data collection 37
9. 4. Feedback and interaction 59
10. 5. Visual elements 93
11. 6. News actors 125
12. 7. Direct speech 161
13. 8. Personal pronouns 199
14. 9. Conclusion 245
15. References 257
16. Appendix A: List of articles 271
17. Appendix B: Statistical tests 281
18. Author index 291
19. Subject index 293