Argumentation strategies in mediated professional interactions
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Liliana Coposescu✝
Abstract
Starting from the assumption that in professional interactions argumentation is one specific discursive activity through which participants advocate their positions on recommended actions, the paper analyses argumentation strategies in an international company in Romania, where English is used as the language of communication. Considering arguing as basically a form of contextualized speech behaviour, the theoretical frameworks used in this paper are pragma-dialectics and discourse analysis, investigating how speakers fit their contributions to accommodate various purposes and also how they defend their standpoint so that the other party is convinced of its acceptability. The data consist of telephone conferences via internet connections (Virtual Networking Communication sessions) which enable participants to communicate both verbally and via computer-human interface. Given the specific nature of the data, interactions in a technologically shaped context, the paper also addresses the question of enablements and constraints of technology in the way in which participants support or justify their actions.
Abstract
Starting from the assumption that in professional interactions argumentation is one specific discursive activity through which participants advocate their positions on recommended actions, the paper analyses argumentation strategies in an international company in Romania, where English is used as the language of communication. Considering arguing as basically a form of contextualized speech behaviour, the theoretical frameworks used in this paper are pragma-dialectics and discourse analysis, investigating how speakers fit their contributions to accommodate various purposes and also how they defend their standpoint so that the other party is convinced of its acceptability. The data consist of telephone conferences via internet connections (Virtual Networking Communication sessions) which enable participants to communicate both verbally and via computer-human interface. Given the specific nature of the data, interactions in a technologically shaped context, the paper also addresses the question of enablements and constraints of technology in the way in which participants support or justify their actions.
Kapitel in diesem Buch
- Prelim pages i
- Table of contents v
- Introduction vii
-
Persuasion in Political Dialogue
- Persuasion or the integration of grammar and rhetoric 3
- The burden of proof in dealing with political accountability 19
- Pre-election TV debates – persuasive games between ethos, logos, and pathos 39
- … every time you’ve offered an opinion, you’ve been wrong 55
- Political debates 85
- Analysing the rhetoric use of the epistemic marker Eu cred că (I think) in Romanian parliamentary discourse 101
-
Persuasive Strategies in Professional Dialogue
- Argumentation at work 145
- Argumentation strategies in mediated professional interactions 161
- Using identities-in-talk as a persuasive strategy 179
- Markers of argumentation in intercultural professional discourse 201
- Leaders banking on ethos 217
- Persuading through narratives 249
- Index 275
Kapitel in diesem Buch
- Prelim pages i
- Table of contents v
- Introduction vii
-
Persuasion in Political Dialogue
- Persuasion or the integration of grammar and rhetoric 3
- The burden of proof in dealing with political accountability 19
- Pre-election TV debates – persuasive games between ethos, logos, and pathos 39
- … every time you’ve offered an opinion, you’ve been wrong 55
- Political debates 85
- Analysing the rhetoric use of the epistemic marker Eu cred că (I think) in Romanian parliamentary discourse 101
-
Persuasive Strategies in Professional Dialogue
- Argumentation at work 145
- Argumentation strategies in mediated professional interactions 161
- Using identities-in-talk as a persuasive strategy 179
- Markers of argumentation in intercultural professional discourse 201
- Leaders banking on ethos 217
- Persuading through narratives 249
- Index 275
