Chapter 3. Responding to organisational misbehaviour
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Lise-Lotte Holmgreen
Abstract
Over the past decades, the seriousness with which organisational crises have developed has, in part, been contingent on public access to social media platforms. Analysing two Danish organisational crises, the chapter explores whether the conceptual repertoires that underlie public evaluation of organisational behaviour are embedded in shared social and cultural practices that allow them to be expressed and shared easily and intuitively. The findings suggest that by drawing on well-established experiential domains in social and cultural life, users in public social media may instantiate frames that inspire other users to follow suit. This may create dominant interpretations across platforms and lay the foundation of crisis development.
Abstract
Over the past decades, the seriousness with which organisational crises have developed has, in part, been contingent on public access to social media platforms. Analysing two Danish organisational crises, the chapter explores whether the conceptual repertoires that underlie public evaluation of organisational behaviour are embedded in shared social and cultural practices that allow them to be expressed and shared easily and intuitively. The findings suggest that by drawing on well-established experiential domains in social and cultural life, users in public social media may instantiate frames that inspire other users to follow suit. This may create dominant interpretations across platforms and lay the foundation of crisis development.
Chapters in this book
- Prelim pages i
- Table of contents v
- Notes on Contributors vii
- Introduction 1
-
Part I. Investigating the language of financial and organisational crisis
- Chapter 1. Crisis Marketing through conceptual ontology in metaphor in financial reporting 23
- Chapter 2. From economic crisis to austerity policies through conceptual metaphor 51
- Chapter 3. Responding to organisational misbehaviour 87
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Part II. Understanding discourses of political conflicts
- Chapter 4. Turning the heart into a neighbour 111
- Chapter 5. “Today, the long Arab winter has begun to thaw” 137
- Chapter 6. Metaphors for protest 169
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Part III. Studying personal crisis in psychotherapy and narrative
- Chapter 7. The ‘transformative’ power of metaphor 199
- Chapter 8. Co-constructing ‘crisis’ with metaphor 231
- Chapter 9. Narrative modulation in the storytelling of breast cancer survivors’ transitional experiences 255
- Chapter 10. Framing the onset of obsessive-compulsive disorder (OCD) 281
- Index 305
Chapters in this book
- Prelim pages i
- Table of contents v
- Notes on Contributors vii
- Introduction 1
-
Part I. Investigating the language of financial and organisational crisis
- Chapter 1. Crisis Marketing through conceptual ontology in metaphor in financial reporting 23
- Chapter 2. From economic crisis to austerity policies through conceptual metaphor 51
- Chapter 3. Responding to organisational misbehaviour 87
-
Part II. Understanding discourses of political conflicts
- Chapter 4. Turning the heart into a neighbour 111
- Chapter 5. “Today, the long Arab winter has begun to thaw” 137
- Chapter 6. Metaphors for protest 169
-
Part III. Studying personal crisis in psychotherapy and narrative
- Chapter 7. The ‘transformative’ power of metaphor 199
- Chapter 8. Co-constructing ‘crisis’ with metaphor 231
- Chapter 9. Narrative modulation in the storytelling of breast cancer survivors’ transitional experiences 255
- Chapter 10. Framing the onset of obsessive-compulsive disorder (OCD) 281
- Index 305