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The California standards for healthcare interpreters

Ethical principles, protocols and guidance on role and intervention
  • Claudia V. Angelelli , Niels Agger-Gupta , Carola E. Green and Linda Okahara
View more publications by John Benjamins Publishing Company
The Critical Link 4
This chapter is in the book The Critical Link 4

Abstract

The California Standards for Healthcare Interpreters: Ethical Principles, Protocols, and Guidance on Roles and Intervention created by the Standards and Certification Committee of the California Healthcare Interpreting Association (CHIA), have been in use in California since fall of 2002. The Standards document breaks new ground in its theoretical grounding in medical ethics, the use of an ethical decision-making model to resolve ethical dilemmas faced by interpreters, the guidance provided on four common medical interpreting roles, and in the extensive feedback process developed by the Association’s Standard and Certification committee (S&CC) for validating the Standards by interpreters across California. This article describes the development and validation process, highlights innovative concepts, and reports on the application of the standards in California.

Abstract

The California Standards for Healthcare Interpreters: Ethical Principles, Protocols, and Guidance on Roles and Intervention created by the Standards and Certification Committee of the California Healthcare Interpreting Association (CHIA), have been in use in California since fall of 2002. The Standards document breaks new ground in its theoretical grounding in medical ethics, the use of an ethical decision-making model to resolve ethical dilemmas faced by interpreters, the guidance provided on four common medical interpreting roles, and in the extensive feedback process developed by the Association’s Standard and Certification committee (S&CC) for validating the Standards by interpreters across California. This article describes the development and validation process, highlights innovative concepts, and reports on the application of the standards in California.

Chapters in this book

  1. Prelim pages i
  2. Table of contents v
  3. Acknowledgements ix
  4. Foreword: Interpreting professions, professionalisation and professionalism 1
  5. Critical linking up
  6. Critical linking up 11
  7. Interpreters on duty in Interaction: Studies of micro dynamics
  8. The interpreter in multi-party medical encounters 27
  9. Interpreting in asylum hearings 39
  10. Conversational dynamics as an instructional resource in interpreter-mediated technical settings 53
  11. A data driven analysis of telephone interpreting 65
  12. Interpreters in the community: Studies of macro dynamics
  13. Interpreter-mediated police interviews 79
  14. Community interpreting in Poland 95
  15. Alternative futures for a National Institute of Translation 107
  16. The interpreter’s ‘third client’ 121
  17. Developing local standards
  18. The Swedish system of authorizing interpreters 135
  19. Establishment, maintenance and development of a national register 139
  20. From Aequitas to Aequalitas 151
  21. The California standards for healthcare interpreters 167
  22. Professional ideology: Food for thought
  23. Professionalisation of interpreting with the community 181
  24. Why bother? Institutionalisation, interpreter decisions and power relations 193
  25. The interpreter as advocate 205
  26. Professionalisation on interpreters 215
  27. Professional stocks of interactional knowledge in the interpreter’s profession 227
  28. Aristotelian ethics and modern professional interpreting 241
  29. Improving and assessing professional skills: Training initiatives and programmes
  30. Formative assessment 253
  31. Interpreter internship program 263
  32. On-line and between the lines 273
  33. A bachelor programme in interpreting 283
  34. From helpers to professionals 297
  35. Index 311
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