Praxiswissen

A learning library organization strives to expand the learning and knowledge potential of its entire staff so as to boost the library's performance and assure its long-term survival. This book aims to assist public and academic libraries during their necessary transformation into learning organizations by linking theoretical principles with practical examples.

This book addresses the challenges facing corporate librarians who wish to use digital services to make their library operations paperless. Best practice examples and checklists help the corporate librarian to use digital offerings to better organize daily work and respond to the company's demand for digital library services.

This work presents theory surrounding the promotion of literacy and reading from a practical perspective. It aims to help librarians plan and implement projects to promote literacy and reading for users of all ages, from young children to seniors. Discussed topics range from early childhood literacy support to special programs for adolescent readers and music-assisted methods for the very elderly.

This is the first book originally written in German language to offer practical guidelines on the possibilities and limitations of working as a solo librarian. In addition to illuminating relevant library and information science terminology, this compact handbook aims to help readers meet the special challenges of the one-person library, offering numerous tips for efficient and user-oriented working practices.

Innovation is essential for libraries to keep up with current technological developments and ensure their future existence. The authors draw on their extensive experience in directing academic libraries throughout the German-speaking world. Building upon a rigorous theoretical foundation, they develop practical guidelines for introducing innovation management practices to libraries.

This book is a complete guide to the entire range of communication situations between library staff and users, including initial contact, the reference interview, training situations, conflict situations, complaints, and user orientation.

Each chapter begins with a specific example that serves as the basis for the analysis of a problem situation. Extensive exercises are provided for independent study. Helpful tips, templates for drafting documents, and interview guidelines make this a uniquely practical guide to everyday library communication.

This book illustrates how modern media and internet applications facilitate collaboration on the job and make work easier. After detailing the requirements of work organization, the book discusses easily implementable solution strategies and concrete programs.

Chapter topics include: an introduction to Web 2.0, monitoring, time management, managing notes and bibliographies, mind maps, collaboration, and content sharing.

As a result of the demographic aging of the population, people in the third phase of life, which begins at retirement age, are of increasing interest to libraries. The many practical recommendations and examples contained in this volume can help libraries of all sizes to specifically address the elderly as a key customer segment, locate new cooperative partners, and plan their own events.

This book was designed as a basic guide for imparting librarians with professional skills in the area of pedagogy and instructional design, thus addressing the growing importance of libraries as places for the teaching of various competencies, particularly information literacy. At the same time, the book serves as a practical reference work, featuring guidelines for the planning of instructional tours and events. Beyond exploring fundamental theoretical considerations with regard to teaching and learning, the book contains sections for immediate integration into everyday practice, including pedagogic strategies, methods, and suggestions in the area of e-Learning, in addition to recommendations for implementing various learning scenarios in teaching libraries.

This volume presents practical examples to impart fundamental knowledge about the application of market research instruments in actual library practice. The focus is on applying methods and scenarios that are targeted at optimizing or expanding user-related services. The range of applications includes customer satisfaction surveys and questionnaire-based inquiries about the information behavior of library users, and a discussion of “mystery shopping” as a building block for systematic quality management. In addition, it discusses usability testing for library websites and the use of online research tools (e.g. catalogues, local portals).

Every year vast numbers of valuable sound recordings, films, and videos housed in public collections are unintentionally damaged or destroyed because of a lack of basic knowledge about how to properly handle these materials. Many audiovisual collections are not being stored properly and are inaccessible due to the lack of appropriate playback technology and technical expertise. The book Preserving Audiovisual Document Collections offers guidance to non-specialized workers in archives, libraries, and museums about how to properly handle, safeguard, and improve accessibility to their audiovisual collections.

The quantification of knowledge to evaluate the performance of scholars or rank entire institutions, research locations, or nations is an increasingly common phenomenon. This volume introduces the subject of bibliometrics in concise form, describes the most important measurement techniques in a clearly understandable way, and explains how to independently create, assess, and interpret bibliometric analyses. The work is thus an easily readable and practical aid to decision-makers, science managers, academics, as well as librarians and information professionals.

School libraries are often developed and led by non-professionals, who approach their task with great commitment but inadequate basic knowledge. This volume addresses their needs in clear language and uses real-life practical examples to teach the most important aspects of working in school libraries. All important terminology and fundamental principles of managing a school library are presented with examples and working aids, including questions about lending practices and ways to build a target collection.

This handbook is a practical guide for creating and organizing libraries and information facilities to meet the specific needs of law offices, and it offers a general perspective about managing information and knowledge in legal institutions. In addition to reviewing sources of professional information of relevance to legal practice, the handbook also covers more specialized issues, such as “communicating information needs,” “Types and selection of professional information,” “Knowledge management in legal practice,” and “Enhanced services provided by legal information specialists.”

In this work, an optimal approach for transitioning to a new XML workflow process in the publishing industry is illustrated based upon the exigencies of three different types of publishers: a publisher of literary fiction, a scientific publishing house, and a publisher of self-help and children's books. After presenting basic technical issues, a suitable cross-media publishing strategy is proposed for each type of publishing house.

Good management begins with managing oneself, whether I am a library manager or working in an informal setting. If I want to successfully lead other people, I have to start out by knowing and managing myself well. This volume provides the right tools for promoting self-knowledge and achieving one's personal goals.

This book provides expertise for internal communication in the working environment of the library, from ways of communicating in meetings to teamwork for management communication and employee performance reviews. The eight chapters provide step-by-step instructions using relevant examples together with solutions for many diverse communication situations that arise in library work.

Using a theoretical review as a foundation, this volume for the first time provides a comprehensive review of the manifold possibilities for the use of gaming in libraries. It presents new trends in gaming as well as current activities being conducted by libraries to reveal the growing impact of gaming on the transmission of culture and knowledge.

This book educates library staff on how to efficiently determine whether publications that are being processed as new acquisitions or in retrospective cataloguing were or could have been plundered during the Nazi period. Spreading today's knowledge about Nazi-era provenance research will be of great importance in coming years as specific research projects come to an end and the expertise of research staff risks being lost.