Chapters in this book

1. Frontmatter i
2. Contents vii
3. Acknowledgments ix
4. Chapter 1. Producing the World in Everyday Talk 1
5. Chapter 2. The Welfare Trap I: Recipients 16
6. Chapter 3. A Tenuous Advocacy 43
7. Chapter 4. "Us" 56
8. Chapter 5. "Them" 72
9. Chapter 6. The Welfare Trap II: Workers 82
10. Chapter 7. Good and (Mostly) Bad Clients 98
11. Chapter 8. Further Productions: Attitudes and Policy 117
12. Chapter 9. Trapped as They Are 131
13. Chapter 10. Conclusions 157
14. Appendix A: Transcripts 163
15. Appendix B 189
16. Bibliography 195
17. Index 203