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Appendix B. Summary of Case Studies, 1970-92

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© 2019 Cornell University Press, Ithaca

© 2019 Cornell University Press, Ithaca

Chapters in this book

  1. Frontmatter i
  2. CONTENTS vii
  3. ACKNOWLEDGMENTS ix
  4. Part I. The Challenge
  5. 1. Introduction 3
  6. 2. Why Change? The Breakdown of Mass Production 14
  7. Part II. The Alternatives
  8. 3. Alternative Models of Production 29
  9. 4. A Comparison of the Models 43
  10. Part III. Alternative Strategies in the United States
  11. 5. The Extent of the Change: Evidence from Surveys, 1982-93 57
  12. 6. Experiments with Workplace Innovation: Evidence from Case Studies, 1970-92 69
  13. 7. Organizational Change in Services 98
  14. Part IV. The Solutions
  15. 8. American Models of High Performance 123
  16. 9. Obstacles to Change 146
  17. 10. Policies to Promote High-Performance Systems 161
  18. Appendix A. Incidence of Organizational Change among U.S. Firms: Evidence from Surveys 171
  19. Appendix B. Summary of Case Studies, 1970-92 191
  20. Notes 249
  21. Glossary 257
  22. References 261
  23. Index 279
  24. ABOUT THE AUTHORS 289
The New American Workplace
This chapter is in the book The New American Workplace
https://doi.org/10.7591/9781501720642-013

Chapters in this book

  1. Frontmatter i
  2. CONTENTS vii
  3. ACKNOWLEDGMENTS ix
  4. Part I. The Challenge
  5. 1. Introduction 3
  6. 2. Why Change? The Breakdown of Mass Production 14
  7. Part II. The Alternatives
  8. 3. Alternative Models of Production 29
  9. 4. A Comparison of the Models 43
  10. Part III. Alternative Strategies in the United States
  11. 5. The Extent of the Change: Evidence from Surveys, 1982-93 57
  12. 6. Experiments with Workplace Innovation: Evidence from Case Studies, 1970-92 69
  13. 7. Organizational Change in Services 98
  14. Part IV. The Solutions
  15. 8. American Models of High Performance 123
  16. 9. Obstacles to Change 146
  17. 10. Policies to Promote High-Performance Systems 161
  18. Appendix A. Incidence of Organizational Change among U.S. Firms: Evidence from Surveys 171
  19. Appendix B. Summary of Case Studies, 1970-92 191
  20. Notes 249
  21. Glossary 257
  22. References 261
  23. Index 279
  24. ABOUT THE AUTHORS 289
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