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Appendix B. Summary of Case Studies, 1970-92
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Chapters in this book
- Frontmatter i
- CONTENTS vii
- ACKNOWLEDGMENTS ix
-
Part I. The Challenge
- 1. Introduction 3
- 2. Why Change? The Breakdown of Mass Production 14
-
Part II. The Alternatives
- 3. Alternative Models of Production 29
- 4. A Comparison of the Models 43
-
Part III. Alternative Strategies in the United States
- 5. The Extent of the Change: Evidence from Surveys, 1982-93 57
- 6. Experiments with Workplace Innovation: Evidence from Case Studies, 1970-92 69
- 7. Organizational Change in Services 98
-
Part IV. The Solutions
- 8. American Models of High Performance 123
- 9. Obstacles to Change 146
- 10. Policies to Promote High-Performance Systems 161
- Appendix A. Incidence of Organizational Change among U.S. Firms: Evidence from Surveys 171
- Appendix B. Summary of Case Studies, 1970-92 191
- Notes 249
- Glossary 257
- References 261
- Index 279
- ABOUT THE AUTHORS 289
Chapters in this book
- Frontmatter i
- CONTENTS vii
- ACKNOWLEDGMENTS ix
-
Part I. The Challenge
- 1. Introduction 3
- 2. Why Change? The Breakdown of Mass Production 14
-
Part II. The Alternatives
- 3. Alternative Models of Production 29
- 4. A Comparison of the Models 43
-
Part III. Alternative Strategies in the United States
- 5. The Extent of the Change: Evidence from Surveys, 1982-93 57
- 6. Experiments with Workplace Innovation: Evidence from Case Studies, 1970-92 69
- 7. Organizational Change in Services 98
-
Part IV. The Solutions
- 8. American Models of High Performance 123
- 9. Obstacles to Change 146
- 10. Policies to Promote High-Performance Systems 161
- Appendix A. Incidence of Organizational Change among U.S. Firms: Evidence from Surveys 171
- Appendix B. Summary of Case Studies, 1970-92 191
- Notes 249
- Glossary 257
- References 261
- Index 279
- ABOUT THE AUTHORS 289