2. The Diplomacy of Anger

Chapters in this book

1. Frontmatter i
2. Contents v
3. Preface vii
4. Introduction 1
5. 1. Emotional Diplomacy 13
6. 2. The Diplomacy of Anger 39
7. 3. The Diplomacy of Sympathy 80
8. 4. The Diplomacy of Guilt 110
9. 5. Further Studies in Emotional Diplomacy 164
10. Conclusion 187
11. Notes 195
12. References 227
13. Index 243