Contents

Chapters in this book

1. Frontmatter i
2. Contents vii
3. Introduction
4. Coping in a Complex Age: Challenge, Response, and Reform in the House of Representatives 3
5. Part I. Defining the Job
6. The Context of Job Performance
7. Introduction 23
8. 1. Can Congress Ever Be a Popular Institution? 31
9. 2. The Two Arenas of Congress 56
10. 3. Casework in the House 78
11. 4. The Politics of Congressional Ethics 97
12. Part II. Managing the Work
13. The Context of Work Management
14. Introduction 119
15. 5. Controlling Legislative Time 127
16. 6. Personnel Management in the House 151
17. 7. The Management of Legislative Offices 183
18. 8. Providing Administrative Support Services to the House 210
19. Part III. Informing the Decision-Making Process
20. The Context of Information and Decision Making
21. Introduction 237
22. 9. Congressional Information Sources 247
23. 10. Computer Usage in the House 275
24. 11. The Evolving Role and Effectiveness of the Congressional Research Agencies 292
25. Conclusion
26. Organization and Innovation in the House of Representatives 319
27. Notes on Contributors 357
28. Index 361